Storm on the way?
When a downpipe backs up in a storm, water overflows the gutters and pools against your home. Our licensed Sydney plumbers find the blockage, clear it from the roof to the underground stormwater line, and lock in an upfront price before we start.
I need services for:
Blocked downpipes are a drainage job, not a roofing job. We clear the pipe from the gutter outlet down to the shoe, then jet the underground stormwater line all the way to the legal point of discharge, so the water actually leaves your property.
Since 2010 our licensed Sydney plumbers have cleared thousands of downpipes and stormwater lines, from leaf-choked terraces in the Inner West to root-blocked lines under Northern Beaches gardens. Every job is run by a fully licensed plumber, every blockage is confirmed with eyes on the pipe (or a camera down it), and every quote is fixed before the jetter comes off the truck.
Current availability
Latest dispatch estimate
Blocked downpipes and stormwater are our bread and butter; but if your visit started here for a different reason, pick your job and we’ll tailor everything to you.
Genuine discounts on downpipe and stormwater work; no fake countdowns, no “call to find out” pricing. What we quote before we start is what you pay.
What to do right now
A blocked downpipe overflows fastest in heavy rain, right when it can do the most damage. Work through these in order to buy time and protect your home; then call us and we’ll dispatch a plumber the same day.
Track our stormwater and drainage crews across Sydney in real time. Enter your suburb and we’ll show the estimated travel time from the closest available plumber with a jetter on board.
Anyone can poke a rod down a downpipe and call it done. Here is what actually shifts when a licensed Sydney plumber handles a blocked downpipe and the stormwater line it feeds, instead of a handyman or a quick DIY fix.
Before
After
No marketing fluff. Every drainage customer gets a thread like this on the day; booked, plumber assigned, ETA, vehicle ID, knock at the door. You always know what’s next.
Your 2-hour window, plumber name, vehicle and the exact job; confirmed by SMS within minutes. Not a queue, not a callback.
Once your plumber leaves the depot the ETA SMS auto-refreshes. No need to call and ask whether they’re still coming.
We text when the plumber is 5 minutes away, including vehicle and plate so you know who’s knocking before you open the door.
Miss the window without warning and the call-out portion of your invoice is automatically waived. No claim form, no negotiation.
Every drainage job we attended today, with the booked window, the actual arrival time, and whether we hit it. We publish the misses too; and waive the call-out fee when we cause one.
Side-by-side with what most homeowners actually get when they pay someone to “clear a downpipe”; no spin, no fine print. Just what we include as standard, and what tends to quietly get left off elsewhere.
Same upfront pricing whether it’s a leaf jam in a single downpipe, a root-blocked stormwater line, or a commercial roof drainage system. Here’s exactly what to expect from the first call to the flow test.
Where it overflows, whether the surface grates hold water too, and if it’s blocked before. We use this to load the right gear; jetter, rods and camera; onto the truck before we leave.
Booking Recorded
Visit details confirmed
We check the gutter outlet, the downpipe and the shoe, then trace the underground stormwater line. If it’s not obvious, a CCTV camera goes down the pipe so we can see the exact cause; leaves, silt, roots or a collapse.
On-site Assessment
Fault checked in context
You get an itemised quote to clear the blockage and, if the camera shows damage, to repair the affected section. You decide. No upsell, no pressure, no “we’ll see when we get in there”.
Scope and Price
Confirmed before repair
We jet or rod the line clear, run water through from the gutter to the point of discharge to confirm full flow, and send you before-and-after photos or camera footage before we leave.
Completion Check
Result and records reviewed
Gutters sheeting over in heavy rain, water pooling against the house, a ceiling starting to stain. We know what’s genuinely urgent and dispatch the closest plumber with a jetter on board.
Urgent Call Logged
Risk details recorded
We talk you through diverting the overflow away from footings, staying off wet roofs, and isolating any power near the pooling water; so by the time we arrive, damage is already being contained.
Immediate Safety
Next safe step explained
Ground-level jetting and rodding let us clear most downpipes and stormwater lines without climbing a wet roof. Where roof access is unavoidable, we use roof-safe gear rather than risk a fall.
Visit Arranged
Available window confirmed
Line cleared to the point of discharge, overflow routed away from the building, and any repair the camera flagged quoted before we go. Full flow confirmed and photographed.
Work Recorded
Outcome explained
Strata, retail, warehouse or aged-care roof drainage? We coordinate with building management, roof access, and after-hours attendance ahead of the job.
Access Details
Entry and parking recorded
Plumbing licence, $10M public liability, SWMS and JSA documents prepared and supplied before we step on site; including working-at-heights and confined-space paperwork where needed.
Responsibility Check
Shared services considered
CCTV survey of the stormwater system, a jetting and clearing schedule, and any pipe repair or leaf-guard recommendation presented up front with pricing; not discovered mid-job.
Fault Located
Evidence guides the repair
After-hours, staged or weekend attendance available. We supply CCTV footage, a condition report and a flow-test sign-off for your building records.
Next Step Agreed
Access, scope and price clear
Every downpipe and stormwater job is covered by our lifetime workmanship warranty. We clear the line to the point of discharge, prove the flow, and stand behind the work. No fine print, no exclusions you have to dig out of a PDF.
Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.
These tiles describe what we do; they are not separate booking pages. Tap through to the wizard on this page and tell us what’s going on; we match you to the right service and quote from there.
We clear blocked downpipes and stormwater lines every day across Sydney, from leaf-choked terraces in the Inner West to root-blocked lines on the Northern Beaches. Here’s the volume behind the team.
4,000+
Drains & downpipes cleared since 2010
97.4%
On-time arrival, 30-day average
4.9★
Rated from 761 Google reviews
92%
First-visit clear rate on downpipe blockages
A blocked downpipe is something you only notice when it’s pouring. These are real customers; storm callouts, recurring blockages, root-choked lines; telling you what the experience was actually like.
Cards, EFTPOS, mobile wallets and bank transfer accepted on the spot. No payment required until your plumber finishes the job to your satisfaction.
Settle once you’re happy with the work.
Itemised invoice emailed on the spot.
Afterpay & Zip on jobs over $200.
Tap-to-pay with Apple Pay or Google Pay.
A short editorial guide written by our senior drainage plumbers. No fluff; just the checks an experienced homeowner makes before, and after, a downpipe backs up.
Six questions every homeowner should ask
Our team is on the road today. Here’s where they’ve been.
Direct answers to the questions our drainage customers ask most. If yours isn’t here, give us a call; we’ll tell you straight.
Advice from our licensed plumbers, practical fixes, buying guides and what to do before we arrive.
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How can we help?
Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.
