Plumbing FAQ's in Ashbury
These answers address the questions Ashbury residents ask most often about our service, pricing, and process. If your question isn't covered here, call us on 1800 349 338 for a direct answer.
Should I attempt plumbing repairs myself or hire a properly licensed plumber (NSW)?
Plumbing work in NSW must be completed by a licensed tradesperson to meet Australian Standards and insurance requirements. DIY repairs can void home warranties, fail building inspections, and create safety risks like gas leaks or water damage. Hiring a licensed plumbing technician ensures the work is compliant, insured, and covered by warranty.
How much does a plumber cost in Ashbury?
Cost depends on the scope of work, access conditions, and parts required. We provide fixed-price quotes onsite after assessing the job, so you know the total cost before we start. There are no hourly rates or surprise fees added later. Confirm the call-out fee status for your suburb when booking.
What plumbing services do you offer in Ashbury?
We handle blocked drains, water heater installations and repairs, gas fitting and leak identification, burst pipe repairs, leaking tap and toilet repairs, shower and bathroom plumbing, roof and gutter leaks, and strata or commercial plumbing. Diagnostic tools like CCTV cameras and leak detectors are used to confirm the fault before quoting.
Do you visit properties to provide quotes, or quote over the phone?
Most jobs require an onsite assessment to confirm the scope, access conditions, and materials needed. We provide fixed-price quotes after the assessment, so the price is accurate and based on what we've actually seen. Phone quotes are only provided for simple, well-defined work where the scope is already clear.
What does a licensed plumbing technician actually do?
Licensed plumbers install, repair, and maintain water supply systems, drainage and sewer lines, gas appliances and pipework, hot water service systems, and fixtures like taps, toilets, and showers. In NSW, all plumbing and gas work must be completed by a licensed tradesperson to meet safety standards and building codes.
How do I stop a toilet that keeps running after flushing?
A running toilet is usually caused by a faulty cistern valve, perished flapper seal, or incorrect float height. Turning off the isolation valve behind the toilet will stop the water flow temporarily. A licensed plumber (NSW) can replace the faulty component, adjust the float, and test the cistern to confirm it's working correctly.
Can you fix a leaking shower head or mixer?
Shower leaks are typically caused by worn washers, damaged cartridges, or perished seals inside the mixer body. We assess the mixer type, replace the faulty internal component, and test for leaks under normal water pressure. If the mixer body is corroded or cracked, we recommend and can install a replacement mixer.
Do you service the entire Ashbury area and surrounding suburbs?
Fixed Today Plumbing services all of Ashbury (postcode 2193) and surrounding Inner West suburbs. We dispatch from our West Sydney hub and can travel up to a 60km radius for emergency calls. Same-day service is available for most standard bookings across the region.
Can you clear blocked drains in Ashbury properties?
We specialise in clogged drain cleaning using CCTV camera inspections to locate the blockage and high-pressure water jetting to remove roots, grease, and debris. If the pipe is damaged, we explain the repair options (excavation or trenchless relining) and provide a fixed quote before proceeding.
How quickly can a plumber reach my property in Ashbury?
For emergencies, we provide immediate dispatch. The nearest available licensed plumbing technician is allocated from our West Sydney hub, and you'll receive an ETA when booking. Response timing depends on current job load and traffic conditions. For non-urgent work, same-day appointments are usually available.
What does your insurance actually cover?
We carry Public Liability insurance, which protects you if accidental property damage occurs during our work, and Workers Compensation insurance, which relates to workplace injuries on the job. Both policies are current and maintained. Insurance details are available on request.
What happens during the first visit to my property?
The first visit involves onsite assessment using diagnostic tools (CCTV cameras, leak detectors, pressure gauges) to confirm the fault location and cause. We explain what we've found, outline the installation or repair process, and provide a fixed-price quote before starting any work. You decide whether to proceed once scope and cost are confirmed.
What causes blocked drains in older Ashbury homes?
Older properties with original terracotta or clay drainage lines are prone to tree root intrusion, where roots enter cracks and expand over time. Kitchen drains often block due to grease and food waste buildup. CCTV inspection confirms the cause, and high-pressure jetting or mechanical clearing restores flow.
Do you provide warranties on your plumbing work?
All workmanship is backed by our Lifetime Labour Warranty, which covers the installation or repair work we complete. Manufacturer warranties apply to parts and appliances (typically 5, 10 years on hot water tanks). Warranty terms are explained before work starts and documented on your invoice.