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$0 Call-Out on All Work 1800 349 338

Sydney Water Mandatory 12-Month Backflow Inspection Standards

Sydney Water Backflow Prevention Compliance (Annual 12-Month Test)

Per Sydney Water Backflow Regulations and the national water services standard AS/NZS 3500.1 (which sets mandatory requirements to protect drinking water supplies from contamination by cross-connections), testable backflow containment devices (RPZD) on commercial and strata properties must undergo mandatory differential pressure testing every 12 months by an accredited backflow plumber, with inspection results lodged to Sydney Water within 30 days.

Available now!

Commercial plumbing in Sydney

Downtime costs you money. Our licensed Sydney plumbers keep cafes, offices, retail and industrial sites running; fast response, compliance sorted, and an upfront price before we start.

Fast Response Minimise costly downtime
Upfront Quotes Fixed price before we start
SWMS & Compliance $10M public liability
Lifetime Workmanship On every job we do
Call now Tell us about your site
ASBCA 2024 award ASBCA 2025 award
Trade waste, grease traps & drainage
Commercial hot water plant serviced
After-hours work so you keep trading
SWMS, JSA & compliance documents supplied

I need services for:

Sydney commercial plumbers

The trade plumbers keeping Sydney businesses running

For a business, a plumbing problem isn’t just a leak; it’s closed doors, lost revenue and unhappy customers. Our licensed plumbers keep cafes, restaurants, offices, retail and industrial sites running with fast response, planned maintenance, and the compliance paperwork your building and insurer require.

From a grease-choked kitchen line shutting a Surry Hills restaurant on a Friday night to backflow compliance across a CBD office tower and hot water plant for an aged-care facility, our licensed Sydney plumbers understand that commercial work is about uptime. As an established commercial plumbing partner Sydney businesses and facilities managers have trusted and returned to across decades, we work around your trade, document everything thoroughly, and resolve root causes so disruptions don’t impact your operations.

  • NSW licensed plumbers, drainers & gasfitters
  • SWMS, JSA & $10M public liability
  • NSW Licensed Plumbing Team
Meet the team
Sydney-wide commercial plumbing coverage
1,200+ Commercial sites serviced
$10M Public liability cover
4.9★ From 761 Google reviews
24/7 Emergency trade response

Current availability

Latest dispatch estimate

Available now · typical plumber arrival 30 to 55 mins For Sydney
Check plumber availability
Licensed plumber, drainer & gasfitter SWMS & compliance documents supplied

Hi there. What does your business need?

Trade waste, drainage, hot water plant, backflow and fit-outs are what we handle most for business; but if you landed here for another plumbing job, pick what you need and we’ll tailor everything to you.

Current commercial offers

Real value, applied on the day

Genuine value on commercial plumbing; no fake countdowns and no “call to find out” pricing. The price you’re quoted is the price you pay, documented on a compliant invoice.

$0 Call-Out

Free on-site scope & quote

We attend your site, scope the work, and give you a fixed written quote before anything starts. No call-out fee, no pressure, and all the compliance paperwork you need for your records.

Book a site visit

Priority Response

Planned maintenance agreements

Put your site on a scheduled maintenance plan; grease traps, drains, backflow and hot water; and get priority dispatch, fixed rates and fewer emergency shutdowns.

Set up a plan

Account Terms

Trade account invoicing

Approved businesses and managing agents get net-7 account billing with clear, compliant tax invoices detailing all work steps, so plumbing fits your accounts payable process, not the other way around.

Open an account

What to do right now

Plumbing emergency on site? Do these 4 things first

A burst pipe, blocked trade-waste line or gas issue can shut a business fast. Work through these steps to protect your site and staff, then call us; we run a 24/7 commercial emergency service.

1800 349 338 Talk to a trade plumber now
Live availability

How far away is your closest commercial plumber?

Track our trade crew across Sydney in real time. Enter your suburb and we’ll show the estimated travel time from the closest available licensed commercial plumber.

Call Check availability
Confirmed When you book
15 areas Service areas
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Get an arrival estimate for your site

Enter your suburb or address; we’ll show typical travel time and current dispatch availability for commercial plumbing in your area.

Approximate Service Zones

Before vs After

What changes when a licensed trade plumber runs your site plumbing?

Commercial plumbing is about uptime, compliance and doing it once. Here is exactly what shifts when a licensed Sydney commercial plumber handles your site instead of a general handyman or the cheapest quote.

Before

Handyman or lowest bidder

  • The visible symptom has no confirmed source
  • A repair is chosen before the cause is checked
  • Access or price changes are left unexplained
  • The same symptom returns without further testing
  • There is no clear handover record
Licensed Fixed Today plumber giving a thumbs up

After

Licensed Fixed Today trade service

  • The fault is checked with a suitable diagnostic method
  • The likely cause and repair options are explained
  • The scope and price are approved before paid work
  • The result is tested before handover
  • Relevant invoice, warranty and compliance records are supplied
Book a commercial plumber
What you’ll actually get

The exact thread you’ll see on commercial job day

No marketing fluff. Every commercial customer gets a thread like this on the day; booked, plumber assigned, ETA, vehicle ID, knock at the door. You always know what’s next.

  1. Booked

    A real plumber assigned, in writing.

    Your 2-hour window, plumber name, vehicle and the exact job; confirmed by SMS within minutes. Not a queue, not a callback.

  2. Routed

    Live ETA, refreshed as they drive.

    Once your plumber leaves the depot the ETA SMS auto-refreshes. No need to call and ask whether they’re still coming.

  3. Warned

    5-minute heads-up at the door.

    We text when the plumber is 5 minutes away, including vehicle and plate so you know who’s arriving before they reach the site.

  4. Honoured

    Late-fee waiver, automatic.

    Miss the window without warning and the call-out portion of your invoice is automatically waived. No claim form, no negotiation.

Get this thread on your phone Read the full guarantee
On-Time, Live

We turn up when we say we will; here is the proof

Every commercial job we attended today, with the booked window, the actual arrival time, and whether we hit it. We publish the misses too; and waive the call-out fee when we cause one.

46/47 On time today (commercial)
21 min Avg arrival into window
97.4% 30-day on-time rate
Book a slot now See last 30 days of data
Arrival updates From booking to arrival
  1. 01 11:38 am · Grease line jetted, Surry Hills Check
  2. 02 10:52 am · Office hot water plant, CBD Check
  3. 03 10:22 am · Retail backflow test, Chatswood Check
  4. 04 9:51 am · Warehouse drain blockage, Parramatta Check
  5. 05 9:08 am · Restaurant gas fit-out, Manly Check
  6. 06 8:24 am · Aged-care maintenance, Mosman Check
46/47 On time today (commercial)
The honest comparison

What other commercial plumbers won’t tell you.

Side-by-side with what most businesses actually get from a plumbing contractor; no spin, no fine print. Just what we include as standard, and what tends to quietly get left off elsewhere.

  • Verified against published industry practice
  • Every column reflects our standard offer
  • No “premium” tier; this is what you get
Request a commercial plumbing consultation
What matters
Fixed Today What you get
Other quotes What to check
  • Invoice and approved scope
    ✓ PROVIDED
    ? Check the quote
  • Repair testing explained
    ✓ INCLUDED
    ? Check the quote
  • Compliance paperwork
    ✓ WHEN REQUIRED
    ? Check the quote
  • Workmanship guarantee
    ✓ WRITTEN TERMS
    ? Check the quote
  • Product warranty details
    ✓ WHERE APPLICABLE
    ? Check the quote
  • Site clean-up after the job
    ✓ INCLUDED
    ? Check the quote
  • Required follow-up recorded
    ✓ IF NEEDED
    ? Check the quote

Keep the invoice, approved scope and warranty details together after handover.

Documents vary with the completed work and any compliance requirements.
How It Works

What happens when you call us for commercial plumbing in Sydney?

Same upfront pricing whether it’s an urgent blockage shutting a kitchen, planned maintenance across a portfolio, or a full fit-out. Here is exactly what to expect from the first call to the compliance paperwork.

Step 01
Step 01

Tell us your site and the issue

Retail, hospitality, strata, warehouse, or commercial office; tell us the issue, your trade schedule, and property construction details—such as suspended slab risers, basement grease-trap pits, plant rooms, or strata isolation valves. This thorough pre-dispatch screening ensures our commercial team arrives fully prepared with correct access permits, high-capacity machinery, and specialised commercial parts.

Booking Recorded

Visit details confirmed

Contact method Confirmed
Address checked ✓
Access notes Added
Step 02
Step 02

On-site scope and fixed quote

A licensed commercial plumber scopes the work on site, assesses system pipework and access, and walks you through a clear breakdown of each required stage with an honest upfront fixed quote.

On-site Assessment

Fault checked in context

Symptoms checked ✓
Likely cause explained ✓
Options As needed
Step 03
Step 03

Work scheduled around your trade

We book the work for a time that suits your operation; after hours or weekends where needed; so it’s done with minimal disruption to trade and customers.

Scope and Price

Confirmed before repair

Repair scope Written
Fixed price Confirmed
Approval Required
Step 04
Step 04

Done, documented and warranted

We complete the job, test it, clean up, and hand over compliance certificates and a report for your records; backed by our lifetime workmanship warranty.

Completion Check

Result and records reviewed

Result tested ✓
Work area cleaned ✓
Invoice provided ✓
Every commercial plumbing job in Sydney is backed by our lifetime workmanship warranty and full compliance documentation; in writing, on your invoice.
Licensed Fixed Today plumber on a commercial site
Reece plumbing supplies Rheem commercial hot water NSW Fair Trading Licensed Contractor 305428C
Plumber providing compliance paperwork to a business owner
Our Guarantee

Done properly, documented and guaranteed in writing

Every commercial job we do is covered by our lifetime workmanship warranty on the work we did, with an upfront fixed quote, no call-out fee, $10M public liability, and the compliance paperwork your building and insurer require. Operating under NSW Contractor Licence 305428C and Qualified Supervisor oversight, we ensure all work complies with Building Commission NSW and Sydney Water codes. If something we fixed fails from a workmanship fault, we return swiftly because we understand downtime impacts your bottom line.

Book with confidence 1800 349 338
Why licensing matters

Licensed plumber vs. unlicensed worker

Plumbing work in NSW must be carried out by a licensed plumber. It is not just a formality, licensing protects your home, your insurance, and your right to recourse if something goes wrong.

Licensed plumber

What you get

  • Work is insured and meets the National Plumbing Code
  • Compliance Certificate issued for every job
  • Home insurance and warranty stay valid
  • Statutory warranty backed by NSW Fair Trading
  • Clear path to dispute resolution if needed
Unlicensed worker

What you risk

  • Work may breach the NSW Plumbing and Drainage Act
  • No Compliance Certificate: issues at resale
  • Home insurance claims commonly denied
  • No statutory warranty on the work performed
  • Limited recourse: Fair Trading cannot assist
Our NSW Plumbing Licence 305428C PLATINUM HOT WATER AND PLUMBING PTY LIMITED

Most home insurance policies will not pay out for damage caused by unlicensed plumbing work. A burst hot water unit from a non-compliant install can void cover on the entire claim, often tens of thousands of dollars.

Verify on NSW Fair Trading
What we can do for your business

Common commercial plumbing jobs we run every day

These tiles describe what we do; they are not separate booking pages. Tap through to the quick enquiry on this page and tell us about your site; we match you to the right service and quote from there.

Trade Waste & Grease Traps
Commercial Drain Jetting 24/7
Commercial Hot Water
Backflow Prevention & Testing
Commercial Gas Fitting
Fit-Outs & Refurbishments
Preventative Maintenance
24/7 Emergency Response 24/7
Not sure which service? Quick enquiry
What we do

Sydney commercial plumbing, by the numbers

We keep businesses running across Sydney, from inner-city cafes and CBD office towers to industrial sites and aged-care facilities. Here is the volume behind the team.

  • NSW licensed plumbers, drainers and gasfitters
  • SWMS, JSA and $10M public liability on every job

1,200+

Commercial sites serviced since 2011

97.4%

On-time arrival, 30-day average

$10M

Public liability cover

4.9★

Rated from 761 Google reviews

Book online 1800 349 338
Customer Reviews

What Sydney businesses say about our trade plumbers

For a business, plumbing is about uptime and reliability. These are real commercial customers; cafes, offices, retail and industrial sites; telling you what the experience was actually like.

4.9 4.9
Read all reviews
Luke Soo Google

Joe and Kurtis attended within hours of an urgent call to Fixed Today Plumbing for help in fixing a fast leaking hot water tap at my home. The urgent leak, and a two other less urgent tap repairs were performed promptly and professionally. I have now found a plumber-of-choice, and can highly recommend Fixed Today Plumbing’s services.

Hot Water
Charlie Google

Fixed Today were extremely professional and friendly. Their communication was excellent and within 24 hours of my first call my hot water system had been installed at a great price.

Hot Water
Elodie Watts Google

I needed a gas hot water system ASAP.... Joe was excellent... Quick to reply with very reasonable quote. Job was completed promptly and was very tidy on completion! Would totally recommend this business and definitely will use again in the future.

Gas Fitting
Ayaan Campbell Google

We can highly recommend Fixed Today Plumbing. Joe was proficient and personable. He installed new tap fittings, pipes etc, dishwasher and re plumbed gas connection for a dual fuel cooktop/oven. The price was good but the service is even better. We know who to call from now on 🙂

Gas Fitting
Jennifer Young Google

Required an emergency call as hot water system had not heated. Technician arrived within the hour and found that the relay switch on the electrical board was faulty. Joe contacted the energy supplier and arranged replacement; this was attended on the same day - Sunday. Great service.

Hot Water
Maria barnett Google

Don’t use these guys, very incompetent and really don’t know what they are doing. Quoted to use camera to investigate block storm water drain, which they didn’t do, then dug in the incorrect place, charged a small fortune for 3 hours work.

Blocked Drains
4.9 761 customer reviews
Payment options

Billing that fits your business, not the other way around

Commercial work is quoted upfront and can be invoiced on net-7 account terms to managing agents and accounts teams. We accept every major card, EFTPOS, bank transfer and mobile wallets, with interest-free split payments available on larger projects.

We accept
Net-7 account terms

Invoicing to agents & accounts teams.

Split into 4 or 5

Flexible payment options via Afterpay & Zip.

Compliant tax invoices

Detailed task breakdown emailed with compliance paperwork.

Portfolio billing

Consolidated invoicing across sites.

Book a commercial plumber
Business Owner’s Handbook

How to keep plumbing from shutting your business

A short editorial guide written by our senior commercial plumbers. No fluff, no scare tactics; just how to prevent the plumbing failures that close businesses, and how to pick a trade plumber who won’t leave you exposed.

Homeowner checks

The six things that matter in commercial plumbing

  • Prevention is far cheaper than downtime
  • Compliance paperwork isn’t optional
  • Grease and trade waste are the usual culprits
  • Insurance and licensing protect your business
  • Schedule work around your trade, not through it
  • Fix the cause, or it closes you again
Quote checklist

Walk-away signs on a commercial plumbing job

  • Can’t provide SWMS or proof of public liability
  • No licence number offered for gas or drainage work
  • Only offers reactive call-outs, no maintenance plan
  • Wants to work through your busiest trading hours
  • Patches recurring issues without diagnosing the cause
  • No compliance certificates or reporting for your records
Trust check

Verify a plumber’s licence yourself. Service NSW lets anyone verify a plumber’s contractor licence in under a minute; and commercial plumbing, gas and drainage work all legally require one. Bookmark the link: it’s the single most useful tool a business owner has.

Open the Fair Trading check

Six questions every business should ask

Live

Right now across Sydney

Our team is on the road today. Here’s where they’ve been.

Book us today
General Plumbing Maroubra General Plumbing Mascot General Plumbing Croydon General Plumbing Birchgrove General Plumbing Forest Lodge General Plumbing Drummoyne General Plumbing Ashfield General Plumbing Mortlake
FAQs

Commercial plumbing questions, answered straight

Direct answers to the questions our commercial customers ask most. If yours isn’t here, give us a call; we’ll tell you straight.

From the blog

Related plumbing tips & guides

Advice from our licensed plumbers: practical fixes, buying guides and what to do before we arrive.

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Need a plumber in Sydney? We’re Ready.

Tell us about your plumbing issue and our team will call you back to talk through it and book a free on-site visit, with no obligation.

  • Call Us 1800 349 338
  • Hours Mon to Fri 7am to 5pm, 24/7 Emergency
  • Coverage All of Sydney, NSW
Emergency? Call anytime. We’re available 24/7. 1800 349 338