Plumber Waterfall

Fixed Today Plumbing handles commercial and residential plumbing across Waterfall and the Sutherland Shire, covering blocked drains, broken pipes, hot water failures, gas leakages, and general repairs. Our process starts with a detailed onsite assessment using high-definition CCTV drain cameras, electronic leak detection, and pressure diagnostic equipment where relevant. Once the cause is identified, we confirm the scope and provide a fixed-fee quote before work proceeds, so there's no ambiguity about what's included or what you'll pay. This is priced by the job, not by the hour, which removes the uncertainty around how long a repair might take.

We're licensed in NSW for plumbing, drainage, and gas fitting (Licence 305428C), and all attending technicians hold current licences and have completed police checks. When a technician arrives, they'll identify themselves, explain what they're assessing, and confirm access permissions before starting. We use drop sheets and boot covers to protect floors and finished surfaces, and the work area is cleaned up before leaving. If inspection reveals additional issues beyond the original scope, we explain the options and provide a separate quote before proceeding, so you're never committed to work you haven't approved.

All repairs and installations are completed to Australian Standards, and workmanship is backed by our Lifetime Labour Warranty. If a fault develops due to the work we performed, we'll return and correct it at no additional labour cost. Manufacturer warranties apply separately to any parts or appliances supplied. You'll receive documentation suitable for agent records, strata logs, or compliance filings where required. For jobs mentioning "web55" when booking, $55 is deducted from paying jobs (limited to one per person).

A blocked drain in Waterfall often results from tree root intrusion in older terracotta or clay pipes, particularly in properties built during the 1960s and 1970s. Fine roots enter through microscopic cracks in aging pipe joints, expand over time, and trap debris such as hair, grease, and food waste. In kitchen lines, Fat, Oil, and Grease (FOG) solidifies as it cools, creating obstructions that narrow the pipe diameter and slow drainage until the line backs up completely.

We start with a high-definition CCTV drain camera inspection to identify the blockage type, location, and depth within the property boundary. This allows us to see exactly what's causing the restriction without invasive digging. Once diagnosed, we use high-pressure water jetting (hydro-jetting) to clear the obstruction, firing water at controlled pressure to pulverise roots and scour grease from pipe walls. If the camera reveals structural damage such as collapsed sections or severe root penetration, we explain the options, which may include pipe relining (a trenchless repair that creates a new pipe lining inside the damaged section) or targeted excavation and replacement.

The flat-rate quote covers the scope confirmed during inspection. If additional work is needed, it's quoted separately and only proceeds once you've approved it. We test water flow after clearing to confirm the line is restored, and we provide photos or footage from the camera inspection where helpful. All drainage work falls under Sydney Water's jurisdiction, and compliance certificates are issued where required for regulated work.

Roof and gutter leaks in Waterfall properties often result from blocked downpipes, rusted valley irons, or displaced flashing around chimneys and roof penetrations. When gutters overflow during heavy rain, water can seep into ceiling cavities, causing internal water damage, staining, and insulation saturation. In older properties with original roofing, corroded flashings and deteriorated sealant are common problem areas, especially where tiles have shifted or mortar has cracked over time.

We locate the source of the leak by inspecting gutters, downpipes, roof valleys, and flashing points. This often involves clearing debris, testing water flow during simulated rain, and checking for rust-through or structural movement. Once the cause is identified, we provide a fixed-price quote covering the repair or replacement required. This might include new flashings, gutter realignment, downpipe replacement, or valley iron repairs, depending on what the inspection reveals.

Where access is difficult due to steep roofing or height, we use appropriate safety equipment and scaffolding where necessary. All roof and gutter repairs are completed to Australian Standards, and we verify water flow and drainage after the work is finished. Workmanship is backed by our Lifetime Labour Warranty, and we provide documentation for insurance claims or strata records where needed. If the inspection shows additional issues beyond the original leak point, we'll explain the options and quote separately before proceeding.

When a toilet keeps running after flushing, won't flush properly, or leaks at the base, the cause is usually a faulty flapper valve, worn cistern seals, or a cracked pan. A continuously running toilet wastes a significant amount of water daily and increases utility bills, while a leak at the base can seep into flooring and cause subfloor damage or mould growth. In older Waterfall properties, original toilet pans and cisterns may have corroded fittings or cracked porcelain that make replacement more cost-effective than repair.

We assess the toilet onsite, testing the flush mechanism, checking for leaks, inspecting the pan and cistern for cracks, and confirming water supply and waste connection integrity. If the issue is a worn flapper or seal, repair is usually quick and inexpensive. If the pan is cracked or the cistern is corroded, replacement is typically the better option, and we'll explain the cost difference and expected lifespan before proceeding. All toilet repairs and installations are completed to AS/NZS 3500 standards.

We test flush function and check for leaks after the work is finished, and we clean up the work area before leaving. Our workmanship is backed by our Lifetime Labour Warranty, and manufacturer warranties apply to any new cisterns, pans, or fittings supplied. If you're replacing an old toilet, we'll confirm measurements and rough-in dimensions to ensure the new unit fits correctly and connects to existing waste and water lines without additional plumbing work.

Burst or leaking pipes in Waterfall properties often occur due to corrosion in older galvanised steel or copper pipes, ground movement causing joint separation, or freezing during cold snaps in exposed pipework. A broken pipe can release significant water volume quickly, causing flooding, water damage to floors and walls, and potential electrical hazards if water reaches power outlets or switchboards. Leaking pipes behind walls or under floors may go unnoticed until water staining, mould growth, or a sudden spike in water bills indicates a hidden problem.

Active leaks are stressful. The priority is isolating the water supply to stop further damage while the plumber is on the way. We use electronic ultrasonic leak detection to locate hidden bursts without invasive demolition, then assess whether replacement or repair is the better option based on the pipe material, age, and extent of damage. For isolated bursts in accessible lines, targeted repair or section replacement is usually sufficient. For extensive corrosion or multiple failure points, full pipe replacement may be more cost-effective long-term.

Where replacement isn't necessary or excavation would be too disruptive (such as pipes beneath driveways, bathrooms, or established landscaping), we offer trenchless drain relining. This involves inserting a resin-saturated liner into the damaged pipe, inflating it, and curing it to create a structurally independent "pipe-within-a-pipe" that seals leaks and prevents future corrosion. All pipe repairs and like-for-like replacements are completed to Australian plumbing standards, and we test water pressure and flow after the work is finished. Our workmanship is backed by our Lifetime Labour Warranty.

General plumbing in Waterfall covers a wide range of residential and light commercial work, including tap replacements, pipe redirection, bathroom and kitchen installations, laundry connections, and water filter installations. These jobs vary in complexity from simple fixture swaps to full bathroom renovations requiring coordination with tilers, electricians, and waterproofers. Our approach is to confirm the scope upfront, provide a fixed-price quote, and complete the work to Australian Standards with minimal disruption to the property.

We're family-owned and have been operating in Sydney for over 15 years. Our team includes licensed plumbers, drainers, and gas fitters who are police-checked and arrive in uniform. We use drop sheets and boot covers to protect floors and finished surfaces, and we clean up the work area at the end of the job. If the work involves multiple trades, we can coordinate scheduling and access, or work alongside your preferred contractors where needed.

All general plumbing is priced by the job, not by the hour, so you know the cost before work starts. Our workmanship is backed by our Lifetime Labour Warranty, which means if a fault develops due to our work, we'll return and correct it at no additional labour cost. Manufacturer warranties apply separately to any fixtures, appliances, or parts supplied. We provide receipts and documentation suitable for landlords, agents, and business records, and we can arrange follow-up visits for warranty work or additional installations where needed.

Commercial plumbing for Waterfall businesses, offices, and industrial properties requires a focus on minimising downtime, managing operational risk, and providing clear documentation for compliance and maintenance logs. Common commercial issues include blocked grease traps in food service properties, failing hot water systems in hospitality venues, broken pipes affecting multiple tenancies, and drainage obstructions in high-use facilities. These faults can disrupt business operations, create safety hazards, and lead to regulatory non-compliance if not resolved promptly.

We assess commercial sites during initial consultation, confirming access constraints, identifying critical systems, and understanding operational schedules to minimise disruption. Where possible, we schedule work outside business hours or coordinate with your facilities team to isolate affected areas while the rest of the property remains operational. All attending technicians are licensed, police-checked, and can follow site induction requirements such as WHS briefings, sign-in procedures, and restricted access protocols.

Commercial work is priced by fixed quote based on confirmed scope, with separate quotes for any additional work identified during the job. We provide invoices, compliance certificates, and job documentation suitable for maintenance logs, strata records, or regulatory audits. All work is completed to Australian Standards and relevant industry codes, and our workmanship is backed by our Lifetime Labour Warranty. If the job requires coordination with building managers, body corporate representatives, or other trades, we'll manage communication and scheduling to keep the project on track and compliant.