Plumbing FAQ's in Cheltenham
Common questions about plumbing services in Cheltenham, answered with clear, practical information. If your question isn't covered here, call us and we'll provide a quick response tailored to your situation.
Should I attempt DIY plumbing or hire a duly licensed plumbing technician?
Plumbing work in NSW must be completed by a duly licensed plumbing technician to meet Australian Standards and maintain insurance coverage. DIY plumbing can void home warranties, create safety risks (especially with gas or hot water systems), and result in non-compliant work that's flagged during building inspections. For any plumbing repair or installation, hiring a licensed professional protects you legally and ensures the work is done correctly.
How much does plumbing cost in Cheltenham?
Plumbing costs depend on the scope of work, access conditions, and whether parts or structural repairs are required. We provide a fixed-price quote once the job is assessed onsite, so you'll know the cost before any work starts. The price is set by the job, not by the hour, and there are no hidden costs. Call-out fee status varies by job type, so confirm the arrangement when you book.
What types of plumbing services do you offer in Cheltenham?
We handle blocked drains, hot water system repairs and installations, gas fitting and leak detection, leaking pipes and taps, toilet and shower repairs, drainage camera inspections, drain relining, roof and gutter leak repairs, and commercial plumbing for offices, retail spaces, and strata properties. If it involves water, gas, or drainage, we can assess it and provide a solution.
Do you provide quotes over the phone or do you need to inspect the job?
Most plumbing jobs in Cheltenham require an onsite assessment to confirm the scope accurately. Providing quotes over the phone is risky without seeing the problem area, existing pipework, and access conditions. We'll come out, assess the job, and provide a fixed price quote before any work starts, so you can decide with full information.
What do plumbers actually do?
Plumbers install, repair, and maintain water supply systems, drainage and sewer lines, gas lines and appliances, hot water systems, and fixtures like taps, toilets, and showers. In NSW, plumbers must be licensed to work on these systems, and gas fitting requires a separate gas licence. The work includes diagnosing faults, confirming scope, completing repairs or installations to Australian Standards, and verifying outcomes before leaving.
How do I stop a toilet that keeps running?
A running toilet usually indicates a faulty flush valve, cistern float, or inlet valve inside the cistern. Turning off the water supply at the isolation tap behind the toilet will stop the flow temporarily, but the underlying fault needs to be repaired by a licensed plumbing technician. Toilet repairs are typically straightforward and cost-effective once the faulty component is identified and replaced.
What should I do if my shower is leaking?
Shower leaks can come from the showerhead, tap body, or waterproofing behind the tiles. If water is dripping from the showerhead or tap, it's usually a worn washer or cartridge that can be replaced. If water is leaking behind the tiles or through the ceiling below, it may be a waterproofing failure that requires more extensive repair. Call a licensed and adequately insured plumber to assess the source and confirm what's involved.
Do you service the entire Cheltenham area?
Yes, Fixed Today Plumbing services all of Cheltenham (postcode 2119) and the surrounding Northern Suburbs. We dispatch from our West Sydney hub and can travel up to 60 kilometres for emergency callouts. Same-day service is available for standard bookings when scheduling allows, and emergency jobs are dispatched immediately.
Can you unblock drains in Cheltenham?
Yes, we clear blocked drains using high-definition CCTV camera inspections to pinpoint the blockage, followed by high-pressure water jetting to remove roots, grease, and debris. If the blockage is caused by structural damage or root intrusion requiring pipe repair, we'll explain the options and provide a fixed quote before proceeding with any additional work.
How quickly can you reach Cheltenham for an emergency?
Emergency plumbing jobs are dispatched immediately from our West Sydney hub, with the nearest available licensed and insured plumbing technician allocated to your job. Arrival timing depends on current bookings, traffic conditions, and your location within Cheltenham. We provide ETA updates when you book and communicate any changes if dispatch conditions shift. For urgent situations, call ahead so we can prioritise your job and arrive prepared.