Plumbing FAQ's in Connells Point
We've answered the questions Connells Point residents ask most often about booking a plumber, pricing, response times, and what to expect during the job. If your question isn't covered here, call 1800 349 338 and we'll explain the process and confirm the details for your specific situation.
How quickly can you get to Connells Point for an emergency?
Urgent jobs are sent out first and the nearest available licensed plumbing professional is dispatched from local hubs across Sydney. An ETA is provided when you book, and we keep you updated if traffic or job conditions affect arrival timing. Call 1800 349 338 for immediate dispatch.
Do you charge a call-out fee in Connells Point?
Call-out fee arrangements vary by job type and location. Some jobs in the 2221 postcode have no call-out fee, while others include a call-out fee that's explained when you book. Confirm the call-out fee status when booking to avoid surprises.
How much does plumbing work cost in Connells Point?
We provide a fixed-price quote before work starts, based on the confirmed scope after onsite assessment. The price quoted is the price paid, with no hidden fees or hourly rate creep. Cost depends on the fault, access, parts required, and time on site. Call 1800 349 338 for on-site inspection and a fixed-price quote.
Are your plumbers licensed, insured?
All attending plumbers are licensed in NSW for plumbing, drainage, and gas fitting (Licence 305428C). We're properly insured with Public Liability and Workers Compensation coverage, meaning you're protected if accidental property damage occurs during work or if a workplace injury happens onsite.
What's included in your Lifetime Labour Warranty?
Our Lifetime Labour Warranty covers workmanship on all plumbing installations and repairs we complete. If a fault develops due to our work, we'll return and fix it at no additional labour charge. Manufacturer warranties cover hardware and appliances separately.
Can you provide same-day service in Connells Point?
Same-day service is available for most standard plumbing jobs where availability allows. For urgent jobs, immediate dispatch means the nearest available plumber is allocated first. Call 1800 349 338 to confirm appointment availability and book a time that suits your schedule.
What should I do if I smell gas in my home?
If you smell gas, isolate the gas supply at the meter if safe to do so, ventilate the area by opening windows and doors, and call a licensed gas fitter immediately on 1800 349 338. Do not operate electrical switches or create ignition sources. Gas leaks are a serious safety risk and require immediate professional attention.
Do you handle strata plumbing jobs in Connells Point?
We handle strata plumbing jobs including clearing shared drainage blockages, repairing common property leaks, and servicing hot water systems in shared plant rooms. We liaise with strata managers to arrange access, confirm approval, and provide documentation suitable for strata records and maintenance logs.
Can you fix blocked drains without digging up my yard?
In many cases, blocked drains can be cleared using high-pressure water jetting without excavation. If the pipe is structurally damaged, trenchless pipe relining creates a new pipe inside the old one without digging. If excavation is required, we explain the scope and provide a fixed-price quote once the full extent is confirmed.
What payment methods do you accept?
We accept all major credit cards including Visa and Mastercard. Payment is due on completion of the work, once you've confirmed the job is finished to your satisfaction and the system has been tested and verified.