Blocked Drain FAQ's in Connells Point
What causes blocked drains in Connells Point properties?
Blocked drains in Connells Point typically result from tree roots entering older terracotta or clay pipes, grease solidifying in kitchen lines, or hair and soap scum accumulating in bathroom drains. Root intrusion is common in properties with mature trees, where fine roots seek moisture through microscopic cracks and expand over time, trapping debris and restricting flow.
How do you clear a drain blockage without damaging the pipes?
We use high-pressure water jetting with specialised nozzles that scour debris from pipe walls without harming the structure. A CCTV CCTV inspection confirms the blockage type and location first, so we select the appropriate clearing method. If inspection reveals structural damage or root intrusion requiring relining, the scope and options are explained before any additional work proceeds.
What should I do if my drain is backing up right now?
Stop using the affected fixtures immediately to prevent overflow and property damage. If water is actively backing up, place towels or a bucket to contain it. Call us to arrange immediate dispatch; urgent jobs are sent out first from our West Sydney hub. We'll provide an ETA when booking and confirm what the first visit involves.
Can tree roots be removed from drains permanently?
High-pressure water jetting removes existing roots, but they can regrow if the entry point remains. For permanent resolution, we recommend trenchless pipe lining after clearing, which seals cracks and creates a seamless inner lining that prevents future root intrusion. The scope and cost are confirmed once camera inspection shows the extent of damage.
How much does it cost to clear a blocked drain in Connells Point?
The cost depends on the blockage location, cause, and access requirements. We provide a fixed-price quote once the the scope is confirmed onsite, based on what's needed to clear the line and restore flow. The price is by the job, not the hour, and there are no hidden fees added at the end. You decide whether to proceed once you know the cost.
What's involved in a CCTV drain inspection?
A high-definition camera is inserted into the drain line to visually inspect the interior. The footage shows the blockage type, exact location, and any structural issues like cracks or root intrusion. This allows us to confirm the cause and select the appropriate clearing method without guesswork. The inspection is included in the assessment and helps ensure the right approach is used.
How quickly can you get to Connells Point for a drain blockage emergency?
Urgent jobs are dispatched immediately from our West Sydney hub, with the nearest available technician allocated. An ETA is provided when booking, and arrival timing depends on current job load and traffic conditions. We communicate updates if delays occur, so you know when to expect the plumber onsite.
Will clearing a drain blockage make a mess in my home?
We use drop sheets or protective covers in work areas and clean up the site at the end of the job. If the blockage involves overflow or backflow, we contain the affected area and remove debris generated by the work. Our plumbers wear boot covers or clean shoe covers where requested, and we take reasonable care around finished surfaces.
Can you clear blocked drains in strata properties?
Yes, we work in strata environments and can coordinate with property managers or committees for access. We follow site requirements such as sign-in procedures and provide documentation suitable for maintenance logs. If the blockage is in a common property line, we explain the responsibility boundary and confirm scope before proceeding.
What's the difference between a drain blockage and a broken pipe?
A blocked drain restricts flow but the pipe structure is intact; clearing removes the obstruction and restores drainage. A broken or cracked pipe allows water to escape or soil to enter, often requiring relining or repair rather than just clearing. CCTV check confirms which issue is present, so the right solution is applied.