Plumbing FAQ's in Wiley Park
These answers address common questions from Wiley Park residents and businesses about plumbing services, pricing, and process. If your question isn't covered here, call 1800 349 338 to discuss your specific situation.
How much does a plumber cost in Wiley Park?
Plumbing costs depend on scope (what needs fixing, access requirements, and parts needed), time on site, and whether the job is urgent. We provide a flat-rate quote once scope is confirmed onsite, so you know the final cost before work starts. To confirm the call-out fee status for Wiley Park and discuss your requirements, call 1800 349 338 when booking.
Do you service the entire Wiley Park area?
Yes, Fixed Today Plumbing services all of Wiley Park 2195 and the surrounding Canterbury-Bankstown region. We dispatch from local hubs across Western Sydney, reaching most properties within typical response windows for both emergency and scheduled work. If your job is further from our main dispatch points, arrival timing is confirmed when booking.
How fast can you reach Wiley Park for an emergency?
Emergency jobs are sent out immediately from the nearest available dispatch point, with the plumber allocated based on current location and traffic conditions. An ETA is provided when booking where possible, though exact timing depends on current workload and road conditions. For urgent situations, call 1800 349 338 to arrange immediate dispatch.
Should I attempt DIY plumbing repairs?
DIY plumbing carries significant risks: failed repairs can cause water damage, void insurance coverage, and create compliance issues that complicate future property sales or inspections. Licensed plumbers are trained to diagnose faults correctly, complete repairs to Australian plumbing standards, and ensure work is safe and compliant. For any plumbing issue beyond basic maintenance, booking a properly licensed and properly insured plumber avoids those risks.
What's included in a plumbing quote?
Our fixed-price quotes include labour, materials, compliance requirements, and verification testing to confirm the work is complete and operating correctly. The quote is provided once scope is confirmed onsite, and the price quoted is the price paid with no hidden fees. If additional work is required beyond the original scope, that's explained and quoted separately before proceeding.
Are Fixed Today plumbers licensed and insured?
Yes, all attending plumbers hold current NSW licences for plumbing, drainage, and gas fitting. The business carries full Public Liability insurance (protection if accidental property damage occurs during work) and Workers Compensation insurance (protection related to workplace injuries on the job). Licence numbers and insurance details are provided on request.
How do I know what's causing my blocked drain?
The exact cause is confirmed with a CCTV drain CCTV inspection, which visually identifies the blockage type (grease, roots, foreign objects, structural damage), its location within the property boundary, and whether pipe damage is present. That inspection removes guesswork and allows us to explain the clearing approach and provide an accurate fixed-price quote before starting work.
Can you repair or do I need a full replacement?
That depends on the fault severity, the age and condition of the existing fixture or system, and the cost of repair compared to replacement. We assess the situation onsite, explain the options, and provide fixed-price quotes for both approaches where applicable. You decide which makes the most sense based on cost, longevity, and your property's long-term requirements.
What if the problem is worse than expected once you start?
If the inspection reveals additional issues not visible during the initial assessment, we stop work, explain what's been found, and provide a revised fixed-price quote covering the additional scope. No extra work proceeds without your approval, so you remain in control of cost and scope throughout the job.
Do you provide warranties on your work?
Yes, all workmanship is backed by our Lifetime Labour Warranty, which covers the repair or installation itself. If something goes wrong with the work we completed, we return and fix it at no additional cost. Manufacturer warranties apply to parts and fixtures separately, and those terms are explained when the work is quoted.