Plumbing FAQ's in Lansdowne
Hiring a plumber can feel uncertain, especially when the problem is urgent and you want to avoid surprise costs. These are common questions we hear from Lansdowne locals about process, timing, and pricing. If your situation does not match the examples below, call and describe what is happening, and we will help you book the right technician.
Do you service the whole Lansdowne 2163 area?
Yes, Fixed Today Plumbing services Lansdowne 2163 as part of our Sydney metro coverage. Attendance depends on job urgency, existing bookings, and access conditions at the property, but emergencies receive immediate dispatch and standard enquiries can usually be booked for same-day service. If parking or access is restricted, mention it when booking so the visit can be planned.
How fast can a plumber get to Lansdowne for an emergency?
Fixed Today Plumbing provides immediate dispatch for emergencies in Lansdowne, which means urgent jobs are sent out first and the nearest available licensed and insured plumber is allocated from our Sydney dispatch points. Exact arrival timing varies with traffic and current jobs, but we provide clear arrival communication, including ETA updates where possible, so you know what to expect.
Do you charge a call-out fee in Lansdowne?
There is no call-out fee for many service areas (check specific suburb pages), and the simplest way to avoid uncertainty is to confirm the call-out fee status when you book for Lansdowne. Regardless of call-out details, we provide fixed, upfront pricing before we begin, so you can decide once the scope is defined onsite.
How do you price plumbing work in Lansdowne?
Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), and the fixed-fee quote is provided before work starts. Pricing can change based on the scope, access to the pipework, parts required, and whether the job is urgent after-hours. Quotes are valid for one month from the date issued, and the quoted price is the price paid under our Fixed Price Guarantee.
Do you need to inspect onsite before quoting?
In most cases, yes, because accurate quoting depends on confirming the affected area, access, and what has actually failed. Fixed Today Plumbing carries out an onsite diagnosis first, then provides a fixed-price quote before work starts. If photos or explanations help you understand what was found, we can provide them where practical once the inspection is complete.
Are your plumbers licensed and insured for work in NSW?
Yes, all attending technicians are licensed and insured plumbers in NSW, and the business is comprehensively insured (Public Liability and Workers Compensation). Public Liability insurance matters if accidental property damage occurs during work, and Workers Compensation relates to workplace injuries on the job. Fixed Today Plumbing is licensed as a NSW Licensed Plumber, Drainer & Gasfitter - 305428C.
Do you repair blocked drains in Lansdowne homes and businesses?
Yes, Fixed Today Plumbing clears blocked drains in Lansdowne, including internal and external drainage where access allows. The blockage is located first, often with camera inspection, then cleared using the most suitable method for the pipe and obstruction. If the camera shows structural damage or collapse, we explain the repair options and confirm scope before quoting further work.
What should I do while waiting for an emergency plumber?
The safest step is to keep people away from the affected area and arrange urgent attendance, especially if water is actively leaking or wastewater is backing up. Fixed Today Plumbing can provide brief safety-first guidance by phone while the plumber is on the way, without asking you to diagnose the fault. Once onsite, we make it safe and confirm the scope before repairs proceed.
Can you provide documentation for landlords, strata, or property managers?
Yes, Fixed Today Plumbing can provide receipts and invoices suitable for landlords, agents, and business records, and we can document work completed and tests performed where relevant. Access and responsibility boundaries can vary between lots and common property, so it helps to share any strata instructions or time windows when booking so the visit runs smoothly.
Do you offer a workmanship warranty?
Yes, workmanship is backed by our Lifetime Labour Warranty on the work we complete. Manufacturer warranties still apply to supplied hardware and appliances, which cover the product itself. If a follow-up is needed within the scope of workmanship, we take responsibility for the work we have completed and arrange the next step based on what is found onsite.