Plumbing FAQ's in Lansdowne
Emergency plumbing can be stressful, especially when water is leaking or a drain is overflowing. These answers cover what Lansdowne locals usually want to know before booking, including how pricing works, what happens on arrival, and how urgent jobs are handled. If your question is not listed, call and we will confirm the right booking type and what to expect next.
Do you charge a call-out fee in Lansdowne?
A call-out fee is not charged for many service areas, but it can vary, so it is best to confirm when you book for Lansdowne. Fixed Today Plumbing offers fixed, upfront pricing (priced by the job, not by the hour) once the issue is assessed, and the fixed price is provided before work starts. Ask the team to explain what the call-out covers for your address.
How quickly can an emergency plumber get to Lansdowne?
Fixed Today Plumbing provides immediate dispatch for emergencies in Lansdowne, which means urgent jobs are allocated first and the nearest available technician is sent from Sydney dispatch points. Arrival time still depends on current bookings and traffic conditions. When you call, we confirm availability and provide ETA updates where possible so you know what to expect.
Do you provide clear pricing before starting work?
Yes, Fixed Today Plumbing provides a fixed-price quote before work starts once the scope is defined onsite. Pricing is fixed, upfront pricing (priced by the job, not by the hour), so you are not watching the clock. If the inspection finds a larger underlying issue, options are explained and the scope is confirmed before any additional work proceeds.
What affects the cost of an emergency plumbing job in Lansdowne?
The cost mainly changes with the scope of the fault, how easy the area is to access, the parts needed, and whether the job is after-hours or safety-critical. In practice, hidden leaks and blocked drains often require more time to locate accurately before repairs can start. You receive a fixed-price quote after assessment, before any work begins.
Are your plumbers licensed and insured in NSW?
Yes, all attending technicians are correctly licensed plumbers in NSW, and Fixed Today Plumbing is fully insured with Public Liability and Workers Compensation. Public Liability helps protect you if accidental property damage occurs during the work, and Workers Compensation relates to workplace injuries on site. If you want extra reassurance, you can ask the technician to identify themselves before entry.
Do you service the whole Lansdowne 2163 area and nearby suburbs?
Yes, Fixed Today Plumbing services Lansdowne 2163 as part of our Sydney metropolitan coverage, and we also attend nearby suburbs when requested. For emergencies, we allocate the soonest available technician from localised Sydney dispatch points, often from the West Sydney or Ruse hub. If you are near the suburb boundary, confirm the address when booking so the right technician is sent.
Do you offer after-hours plumbing in Lansdowne?
Yes, Fixed Today Plumbing provides 24/7 emergency services for commercial and domestic clients. After-hours work follows the same approach as daytime jobs, assess first, confirm scope, then provide a fixed-price quote before starting. If the job is urgent, immediate dispatch is arranged and ETA updates are provided where possible.
Can you help if I smell gas at my Lansdowne property?
Yes, gas smell concerns should be treated as urgent because gas faults can be a safety risk. Fixed Today Plumbing is fully licensed in NSW for Plumbing, Drainage, and Gas Fitting, and we can arrange immediate dispatch for emergencies. The technician confirms the source onsite, then provides a fixed price quote before completing any repairs and verification tests.
Do you provide invoices and documentation for rentals, strata, or businesses?
Yes, Fixed Today Plumbing provides receipts and invoices suitable for landlords, agents, and business records, and we can document work completed and tests performed where relevant. For strata and commercial sites, we can also work around booking windows, sign-in procedures, and access constraints when they are disclosed during booking. Scope is confirmed onsite before pricing is finalised.
Is there any discount available for Lansdowne bookings?
Yes, there is $55 off for customers mentioning "web55" (limited to 1 per person/paying jobs). The discount applies after the job is assessed and quoted, and the fixed-price quote is still provided before we begin. Because eligibility can depend on booking details, mention the code when you call so it can be noted on the job.