Plumbing FAQ's in Kirrawee
These are practical answers to common questions about booking a NSW-correctly licensed plumbing technician in Kirrawee 2232, including pricing, arrival expectations, insurance, and what usually happens on the first visit. If your situation is urgent or hard to describe, you do not need to diagnose it, a call is enough to book the right help and confirm the next step onsite.
Do you offer 24/7 emergency plumbing in Kirrawee?
Yes. Fixed Today Plumbing delivers 24/7 emergency assistance for commercial and domestic clients in Kirrawee. Emergency dispatch means urgent jobs are sent out first and the nearest available properly licensed technician is assigned from Sydney dispatch points. If the job changes once inspected, options are explained and quoted after the scope is verified.
How does your pricing work, and will I get a price before you start?
Fixed Today Plumbing uses fixed, clear pricing (priced by the job, not by the hour), and a fixed-price quote is provided before work starts once the scope is finalised onsite. The price can change with access, parts required, and urgency. If the scope changes after inspection, the new options are quoted before additional work proceeds.
Is there a call-out fee for Kirrawee plumbing jobs?
No call-out fee applies in many service areas (check specific suburb pages). For Kirrawee, the simplest way to avoid uncertainty is to ask about call-out fees when booking, because coverage can differ by area and job type. Once onsite, pricing is confirmed with a fixed quote before work starts.
How quickly can you get to Kirrawee for an emergency?
Fixed Today Plumbing offers immediate dispatch for emergencies in Kirrawee, which means urgent jobs are allocated first and the nearest available technician is assigned. Arrival timing depends on current bookings and traffic conditions, so an exact time cannot be guaranteed. The office provides clear arrival communication, including ETA updates where possible.
Are your plumbers licensed to work in NSW, including gas fitting?
Yes. All attending technicians are licensed plumbers in NSW, and Fixed Today Plumbing is fully licensed in NSW for Plumbing, Drainage, and Gas Fitting (NSW Licensed Plumber, Drainer & Gasfitter - 305428C). If gas work is required, the job is handled by appropriately licensed technicians and compliance documentation is provided where required.
What usually causes blocked drains around Kirrawee homes?
Blocked drains often happen when debris builds up, tree roots intrude, or a damaged section of pipe starts catching waste. Kirrawee has a mix of established properties and newer builds, so the only reliable way to confirm the cause is inspection and, where needed, a CCTV camera. Once the cause is confirmed, a fixed quote is provided before clearing or repair starts.
Can you repair or replace hot water systems in Kirrawee?
Yes. Fixed Today Plumbing installs, repairs and maintains hot water systems for major brands (Rheem, Dux, Rinnai). The first step is confirming the unit type and fault onsite, then providing fixed upfront pricing before starting work. If the system is beyond repair or parts availability changes the scope, options are explained and quoted once confirmed.
What should I do if I smell gas at my Kirrawee property?
A gas smell should be treated as urgent. Arrange a properly licensed gas fitter to assess it so the system can be checked and made safe. Fixed Today Plumbing provides gas leak detection and repair, and emergencies are dispatched immediately. The onsite assessment confirms the source and required repair, then a fixed-price quote is provided before work proceeds.
Do you work with strata managers, rentals, and agents in Kirrawee?
Yes. Fixed Today Plumbing can coordinate access with tenants, property managers and strata, and provide invoices suitable for landlords, agents, and maintenance records. If building rules affect entry, parking, or work hours, disclose that when booking so the visit can be planned properly. Once onsite, scope is confirmed and a fixed quote is provided before starting work.
What insurance and warranties apply to my plumbing job?
Fixed Today Plumbing is comprehensively insured, with current insurance policies maintained (Public Liability and Workers Compensation). Public Liability relates to accidental property damage during work, and Workers Compensation relates to staff workplace injury risks on the job. Workmanship is backed by a Lifetime Labour Warranty on all workmanship, and parts carry standard manufacturer warranties where applicable.