Plumbing FAQ's in Mortdale
Plumbing problems are easier to deal with when you know what will happen next and how pricing is handled. These are straightforward answers to common questions from Mortdale locals, including emergencies and routine repairs. If your situation is unusual, the quickest way to get clarity is to describe what you are seeing and let a licensed plumbing professional confirm the cause onsite.
Should I hire a experienced plumber or try to fix it myself?
For most plumbing and all gas work in Mortdale, hiring a properly licensed plumbing professional is the safer choice because poor repairs can cause water damage and create compliance issues later. Fixed Today Plumbing sends licensed plumbers (NSW), and the job starts with confirming the cause onsite. If it turns out to be a simple fix, it can be quoted and completed without guessing.
Do you charge a call-out fee in Mortdale?
No call-out fee applies in many service areas (check specific suburb pages), and Mortdale call-out status can be confirmed when you book. This matters because call-out fees can change how you compare options for smaller jobs. Fixed Today Plumbing will confirm the scope onsite and provide fixed, upfront pricing before work starts, so you can decide with the full cost known.
What affects the cost of plumbing work in Mortdale?
Plumbing cost is mainly driven by the confirmed scope, access, and parts required, not just the symptom you can see. For example, a leak that is easy to reach is often simpler than one behind cabinetry or inside a wall. Fixed Today Plumbing provides fixed, upfront pricing (priced by the job, not by the hour) once the fault is assessed onsite.
What types of plumbing work can Fixed Today Plumbing help with in Mortdale?
Fixed Today Plumbing handles general domestic and commercial plumbing services in Mortdale, including blocked drains, leak repairs, hot water work, roof and gutter leaks, toilets, showers, and licensed gas fitting. The attending technician will confirm what is within the job scope after inspection. If the inspection shows a larger issue such as structural pipe damage, the options are explained and quoted before any extra work proceeds.
Do you need to come to my property in 2223 to provide a quote?
Yes, most jobs in the 2223 postcode need an site assessment to quote accurately because access, pipework condition, and the fault location affect the scope and parts. Fixed Today Plumbing confirms the problem onsite first, then provides a fixed-price quote before any work starts. Quotes are valid for one month from the date issued, which helps with landlord or strata approvals.
What happens when the plumber arrives at my Mortdale home or unit?
The attending technician confirms identity on arrival and checks access permissions at the door, which matters in occupied homes and strata buildings. The fault is then assessed using the most suitable method for the job, and the scope is explained in plain English. Fixed Today Plumbing then provides fixed, upfront pricing before work begins, and tests outcomes where practical before leaving.
My toilet keeps running, is that urgent?
A running toilet is not always an emergency, but it should be assessed because continuous running wastes water and can hide a leaking valve into the pan. Fixed Today Plumbing can diagnose and repair common cistern faults, and the fixed price is confirmed after the issue is inspected. If water is overflowing, arrange urgent attendance because it can damage floors quickly.
The shower is leaking, is it always a plumbing repair?
No, a shower leak is not always a plumbing fault, which is why an inspection matters before work starts. Some leaks are caused by failed plumbing connections or a blocked drain, while others can be related to non-plumbing building issues. Fixed Today Plumbing will confirm what is causing the leak onsite, then quote the work that is within plumbing scope once the cause is clear.
Do you service the entire Mortdale area and the St George District?
Yes, Fixed Today Plumbing services Mortdale 2223 and also services all Sydney metropolitan regions, including the St George District. For emergency calls, there is capacity to service up to a 60km radius from base hubs. The practical next step is sharing your address and the issue, so the nearest available correctly licensed NSW plumber can be allocated and access requirements can be confirmed.
How quickly can you get to Mortdale today?
Fixed Today Plumbing provides immediate dispatch for emergencies, and same-day service is available for all general plumbing and gas enquiries. Arrival timing depends on current bookings, traffic, and job complexity, but ETA updates are provided where possible. Because the team is allocated from localised dispatch points across Sydney, the attending technician is generally coming from a nearby hub rather than across the city.