Plumbing FAQ's in Mortdale
Emergency plumbing decisions are easier when you know what will happen next. These Mortdale FAQs explain how booking works, what affects cost, and what a first visit usually involves. If you are unsure how urgent your issue is, a brief phone call can confirm what to book and whether immediate dispatch is appropriate.
Should I hire a professional or do it myself?
For plumbing and gas work in Mortdale, hiring a licensed professional is the safest option, especially for leaks, blockages, hot water supply failures, or any gas-related fault. DIY work can create water damage or safety risks and may cause compliance issues later. If the situation is urgent, book an emergency visit so the cause can be confirmed onsite and quoted upfront.
How much does plumbing cost?
Plumbing cost in Mortdale depends on the scope confirmed onsite, because access, parts required, and after-hours urgency can change what is involved. Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), so you receive a fixed-price quote with no hidden fees before work starts. Ask about call-out status when booking, as no call-out fee applies for many service areas.
What type of plumbing can be done?
Fixed Today Plumbing provides general commercial and domestic plumbing across Mortdale and the wider Sydney metro area. Common jobs include:
- Blocked drains and sewer repairs
- Burst and leaking pipes
- Hot water system repairs and installations
- Leaking taps, toilets, and showers
- Roof and gutter leaks
- Licensed gas fitting and gas leak detection
- Backflow prevention and water filter installations
Do you come to our house to quote?
Yes, jobs in Mortdale are assessed onsite so the issue can be diagnosed properly and the scope confirmed before pricing is provided. Fixed Today Plumbing delivers a fixed-price quote with no surprise charges before we start, and quotes are good for 30 days from the date issued. If inspection reveals additional work is required, options are explained and quoted before proceeding.
What do plumbers do?
Plumbers install, repair, and maintain water, drainage, and related systems in homes and businesses. This can include fixing leaks, clearing blockages, repairing toilets and showers, and installing hot water systems. In NSW, gas fitting and drainage work also require licensing. For emergencies, the role is to make the situation safe, stop further damage, and restore function once the cause is confirmed.
How do I stop my toilet running?
A running toilet usually needs a repair inside the cistern, because worn valves and seals can keep the toilet refilling and waste a lot of water. If the toilet is overflowing, leaking onto the floor, or backing up, stop using it and arrange an urgent visit. Once inspected, Fixed Today Plumbing will confirm the cause and provide an upfront fixed-price quote before repairs start.
The shower is leaking, how do I stop it?
A leaking shower should be assessed promptly, because water can spread behind tiles and damage cabinetry or flooring before you see obvious signs. If water is escaping outside the shower area, stop using it and book a plumber to assess the source. After inspection, Fixed Today Plumbing explains the likely cause, confirms the scope, and provides fixed, upfront pricing before work starts.
Do you service the entire Mortdale area?
Yes, Mortdale is within Fixed Today Plumbing's Sydney service coverage, and we service all Sydney metropolitan regions. Emergency support is available 24/7 for domestic and commercial clients. Capacity also extends up to a 60km radius from base hubs for emergency calls. Arrival timing depends on current bookings, access at the property, and traffic conditions, so an ETA is provided where possible.
Are you able to unblock drains?
Yes, Fixed Today Plumbing clears blocked drains in Mortdale using camera inspection equipment to locate the blockage and hydro jetting to remove buildup. This approach is suited to many common blockages in accessible lines. If the CCTV check shows structural damage such as a broken pipe, the repair options, including structural pipe repair or relining, are explained and quoted once scope is finalised.
How fast can you come?
For Mortdale emergencies, Fixed Today Plumbing provides immediate dispatch, meaning urgent jobs are sent out first and the nearest available licensed technician is allocated from localised dispatch points across Sydney. Arrival timing depends on the workload already in progress, traffic, and access at the site. We provide clear arrival communication, including ETA updates where possible, so you are not left guessing.