Plumbing FAQ's in Mays Hill
Plumbing problems are disruptive, and it is normal to have questions before you book. These answers are written for Mays Hill customers who want clarity on pricing, timing, licensing, and what happens on the first visit. If your question is not covered, call 1800 349 338 and we will confirm urgency and book the right licensed trade technician.
Should I hire a professional or do it myself?
For plumbing and gas work in Mays Hill, hiring a licensed plumbing specialist is the safer option because incorrect repairs can cause water damage, compliance problems, or safety risks. Fixed Today Plumbing is duly licensed in NSW for Plumbing, Drainage, and Gas Fitting, and the job is completed to applicable Australian Standards and safety requirements. If it is urgent, 24/7 emergency services is available.
How much does a plumber cost in Mays Hill?
Plumbing cost in Mays Hill depends on the confirmed scope, access to the affected pipework, parts required, and whether the work is urgent after hours. Fixed Today Plumbing uses fixed, upfront pricing (priced by the job, not by the hour), so you see the set price after the onsite assessment and can decide then. Quotes are valid for one month from the date issued.
Is there a call-out fee for Mays Hill?
There is no call-out fee for many service areas (check specific suburb pages), and the easiest way to avoid uncertainty is to ask when booking your Mays Hill job. Once onsite, Fixed Today Plumbing confirms the scope and provides a fixed price quote with no surprise charges before work starts. That way you are not approving open-ended labour.
Do you quote before starting work?
Yes, Fixed Today Plumbing provides a fixed-price quote with no surprise charges before work starts, once the onsite assessment confirms the scope. This is important because many plumbing issues look similar from a photo or description, but the cause can change the repair method and parts required. Quotes are valid for one month from the date issued.
How fast can you get to Mays Hill for an emergency?
Fixed Today Plumbing offers immediate dispatch for emergencies and 24/7 emergency plumbing support for commercial and domestic clients. Immediate dispatch means urgent jobs are sent out first and the nearest available NSW-licensed plumber is allocated from localised dispatch points across Sydney, including West Sydney. Arrival timing depends on current bookings and traffic, and ETA updates are provided where possible.
Are your plumbers licensed and insured for work in NSW?
Yes, Fixed Today Plumbing is fully licensed in NSW for Plumbing, Drainage, and Gas Fitting (NSW Licensed Plumber, Drainer & Gasfitter - 305428C). The business is adequately insured, with up-to-date insurance policies maintained (Public Liability and Workers Compensation). Public Liability relates to accidental property damage during work, and Workers Compensation relates to workplace injuries on the job.
What plumbing work do you do in Mays Hill?
Fixed Today Plumbing provides general domestic and commercial plumbing services in Mays Hill, including blocked drains, sewer repairs, pipe lining, CCTV inspections, water heater work, gas fitting, leak detection, and ruptured pipe repairs. Each job starts with an onsite assessment so the scope can be confirmed and priced. If the issue is more complex than expected, options are explained and re-quoted.
Do you do strata plumbing in the 2145 postcode?
Yes, Fixed Today Plumbing can work in strata environments and coordinate with property managers, strata, or tenants for access. This matters in Mays Hill because access rules, booking windows, and responsibility boundaries can affect how quickly work can proceed. We provide clear invoices and job documentation suitable for maintenance logs, then complete repairs once the scope is approved.
What should I expect from the plumber when they arrive?
You should expect clear identification and a straightforward explanation of what will happen next. Technicians arrive in uniform, staff identity is confirmed on arrival, and all attending technicians are licensed plumbers (NSW). The plumber will confirm access permissions at the door, explain the scope in plain English, then provide fixed upfront pricing before starting. Where practical, protective covers are used and the area is cleaned at the end.