Plumbing FAQ's in Crows Nest
The questions below cover common concerns from Crows Nest residents and property managers. If your question isn't answered here, call 1800 349 338 and we'll provide specific guidance for your situation.
Should I hire a professional or do it myself?
Unlicensed plumbing work can void home warranties, fail building inspections, and create safety risks including water damage, gas leaks, and structural failures. Under NSW regulations, plumbing, drainage, and gas work must be performed by licensed tradespeople, and compliance certificates are required for regulated installations. Always hire a licensed NSW plumber for any work involving water supply, drainage, or gas systems.
How much does plumbing cost in Crows Nest?
Cost depends on the scope of work, access difficulty, parts required, and time onsite. We provide a fixed-price quote based on confirmed scope before work starts, so you know the cost upfront and can decide whether to proceed. The price is by the job, not by the hour, and there are no surprise charges added at the end. For many service areas there's no call-out fee; confirm the call-out fee status for Crows Nest when booking.
What type of plumbing work do you handle?
We handle blocked drains, burst pipe repairs, hot water service installations and repairs, gas fitting and leak detection, leaking taps and toilets, shower repairs, roof and gutter leaks, CCTV drain inspections, and trenchless pipe lining. Both residential and commercial properties are covered, including strata buildings and rental properties where documentation and access coordination are required.
Do you provide quotes over the phone or onsite?
We provide fixed-price quotes onsite after assessing the issue, confirming scope, and checking access and existing pipework. Phone estimates are unreliable because they can't account for hidden damage, access constraints, or variations in existing infrastructure. Once the scope is confirmed onsite, you receive a fixed quote before work starts, and the price quoted is the price you pay.
What do licensed plumbers do?
Licensed plumbers install, repair, and maintain water supply systems, drainage and sewer lines, hot water service systems, gas lines and appliances, and fixtures including taps, toilets, and showers. Work is performed to meet Australian Standards and local regulations, with compliance certificates issued for regulated installations where required. Licensing ensures the tradesperson has completed formal training, passed competency assessments, and holds current insurance.
How do I stop my toilet running constantly?
A constantly running toilet usually indicates a faulty cistern valve, worn flapper seal, or incorrect float height. Do not attempt repairs yourself; internal cistern components are under water pressure and incorrect adjustments can cause overflow or water waste. Turn off the isolation tap behind the toilet if accessible, then book a licensed, insured plumber to diagnose and repair the fault. Toilet repairs are typically straightforward and cost-effective when handled promptly.
The shower is leaking, how do I stop it?
Shower leaks can originate from faulty mixer cartridges, worn seals, cracked tiles, or failed waterproofing membranes. If water is dripping from the showerhead or mixer, the issue is usually a replaceable cartridge or seal. If water is pooling outside the shower or staining the ceiling below, the waterproofing may be compromised, requiring more extensive repair. Book a properly licensed plumber to assess the source, confirm scope, and provide a fixed quote before work proceeds.
Do you service the entire Crows Nest area?
Yes, Fixed Today Plumbing services the entire 2065 postcode and surrounding North Shore suburbs, dispatching from nearby hubs to reach properties within typical response windows. We also service properties up to 60 km from our base hubs for emergency callouts, subject to current availability and traffic conditions. Arrival timing is confirmed when you book, with ETA updates provided where possible.
Are you able to unblock drains in Crows Nest?
Yes, we clear blocked drains using high-pressure water jetting to remove root intrusion, grease buildup, and debris. For recurring blockages or structural damage, we use CCTV drain cameras to locate the fault and assess whether trenchless drain relining can provide a permanent repair without excavation. The process is: inspect with CCTV, confirm the cause and location, provide a fixed quote, clear the blockage, then verify flow and explain the outcome before leaving.
How fast can you come to Crows Nest?
For emergencies, active leaks, broken pipes, or gas leaks, we dispatch the nearest available technician immediately, with arrival timing depending on current bookings and traffic conditions. You'll receive an ETA when booking, with updates where possible. For standard appointments, we schedule around your availability and any access constraints. Same-day service is available for all standard plumbing and gas enquiries, subject to current dispatch availability.
