Plumbing FAQ's in Matraville
Plumbing problems are inconvenient, and the hard part is often knowing what will happen next and what it will cost. The answers below explain how jobs are typically handled in Matraville, including pricing, timing, and what is confirmed onsite before starting work.
Should I hire a professional or do it myself?
For plumbing and gas work in Matraville, it is usually safer to hire a properly licensed plumber, especially where water damage, gas safety, or compliance is involved. DIY can create hidden leaks or make a fault worse, which increases repair scope later. Fixed Today Plumbing confirms the cause onsite first, then provides fixed, upfront pricing so you can approve the work based on a clear scope.
Do you charge a call-out fee for Matraville?
Fixed Today Plumbing has no call-out fee for many service areas (check specific suburb pages), and the call-out status can vary by address and booking time. The simplest approach is to ask the booking team to confirm whether a call-out applies for your Matraville job before the visit is locked in. Once onsite, the work itself is quoted at a fixed price after diagnosis.
How much does plumbing cost?
Plumbing cost depends on what the inspection finds, because access, parts required, and the amount of work on site can vary even with similar symptoms. After diagnosing the issue onsite, Fixed Today Plumbing provides fixed, upfront pricing (priced by the job, not by the hour), and the Fixed Price Guarantee means the price quoted is the price paid. After-hours urgency can also affect pricing.
What type of plumbing can be done?
Fixed Today Plumbing delivers general domestic and commercial plumbing services in Matraville and across Sydney, including blocked drains, burst pipe repairs, leak detection, water heater work, roof and gutter leaks, toilet repairs, and licensed gas fitting. The right solution depends on what is found during diagnosis, so the first step is confirming the cause onsite and quoting based on that confirmed scope.
Do you come to our house to quote?
Yes, most plumbing jobs in Matraville need an onsite assessment before a price can be confirmed, because phone descriptions often miss access issues or hidden damage. Fixed Today Plumbing diagnoses the problem first, then provides a fixed-price quote with no hidden fees before work starts. Quotes are valid for one month from the date issued, which helps if you need time to decide.
Are your plumbers licensed and insured?
Yes. Fixed Today Plumbing is properly licensed in NSW for Plumbing, Drainage, and Gas Fitting, and all attending technicians are licensed plumbers in NSW. The business is adequately insured, with current insurance policies maintained (Public Liability and Workers Compensation). In plain English, that covers accidental property damage during work and workplace injury cover while work is being completed.
Are you able to unblock drains?
Yes, blocked drain unblocking is a core service, and Fixed Today Plumbing uses CCTV drain cameras and high-pressure jetters to locate and clear obstructions where appropriate. The exact method depends on what is in the pipe and the pipe condition. If the inspection shows a broken or collapsed section, repair options such as pipe repair or relining are explained and quoted once the scope is confirmed.
How fast can you come?
For emergencies in Matraville, Fixed Today Plumbing provides immediate dispatch, meaning urgent jobs are sent out first and the nearest available technician is allocated from our Sydney dispatch points. Same-day service is available for regular plumbing and gas enquiries, depending on current bookings. When a technician is allocated, we provide clear arrival communication, including ETA updates where possible.
Do you service the entire Matraville area?
Fixed Today Plumbing services Matraville 2036 as part of the Eastern Suburbs and the wider Sydney metropolitan regions. For emergency calls, the business has capacity to service up to a 60km radius from base hubs, which helps cover a large portion of Sydney. If your site has strata rules or restricted access, mention it at booking so entry can be planned.
What's included in your lifetime warranty on repairs?
Fixed Today Plumbing offers a Lifetime Labour Warranty on all workmanship, which covers the labour component of the work we complete. Products and appliances supplied as part of a job are covered by standard manufacturer warranties on all hardware and appliances. If a problem relates to the workmanship, the warranty provides a clear pathway to have it addressed under the stated coverage.
