Plumbing FAQ's in Catherine Field
Common questions from Catherine Field residents and businesses. If your question isn't covered here, our phone line is open 24/7 for immediate advice.
Should I try to fix the problem myself or call a licensed, insured plumber?
Plumbing work in NSW must be performed by a licensed professional to meet safety standards, maintain property insurance coverage, and comply with building regulations. DIY repairs can void warranties, fail compliance inspections, and create safety hazards including water damage, gas leaks, or contamination. If you're unsure whether a job requires a licensed plumbing professional, a brief phone call can clarify the legal and safety requirements.
How much does plumbing cost in Catherine Field?
Plumbing costs vary based on the scope of work, parts required, access difficulty, and whether the job is during regular hours or after-hours. We provide a fixed-price quote after assessing the job onsite, so you know the total cost before work starts. There are no hidden fees or hourly rate surprises, and the quote is valid for one month from the date issued.
What plumbing services do you provide in Catherine Field?
We cover all residential and commercial plumbing including blocked drains, hot water systems, leaking pipes and taps, gas fitting, toilet and shower repairs, roof and gutter leaks, broken pipe repairs, and emergency callouts. If a job involves specialist work like pipe relining or complex drainage, we explain the process and provide a fixed quote once the scope is confirmed onsite.
Do you provide free quotes over the phone?
Accurate pricing requires an onsite assessment to confirm the fault, access conditions, parts needed, and any complications that affect the scope of work. We attend your property in Catherine Field to assess the job and provide a fixed price quote before starting. Once you've agreed to the quote, the work proceeds and the price does not change unless additional issues are found and discussed with you first.
What does a licensed plumber (NSW) actually do?
Licensed plumbers are qualified tradespeople who install, repair, and maintain water supply, drainage, sewerage, and gas systems in residential, commercial, and industrial properties. This includes diagnosing faults, clearing blockages, repairing leaks, installing fixtures and appliances, and ensuring all work meets Australian Standards and safety regulations. In NSW, all plumbing and gas work must be performed by someone holding the appropriate licence.
How do I stop my toilet from continuously running?
A continuously running toilet is usually caused by a worn flapper valve or a faulty fill valve that doesn't shut off once the cistern is full. If turning off the isolation valve behind the toilet stops the running, the fault is internal and requires component replacement. Book a NSW-licensed plumber to assess and repair the issue, as ongoing running wastes significant water and increases your bill.
Can you fix a leaking shower in Catherine Field?
Shower leaks are caused by failed waterproofing, worn mixer cartridges, damaged grout, or faulty waste connections. We assess the source of the leak, provide a fixed quote for repair, and complete the work to restore watertight function. If waterproofing has failed, the affected area is resealed to Australian Standards to prevent further water damage.
Do you service the entire Catherine Field area?
Yes, Fixed Today Plumbing services all of Catherine Field (postcode 2557) and the broader West Sydney region. We dispatch from the West Sydney hub and can reach Catherine Field properties within typical response windows for emergency and same-day work. For jobs further afield, we service up to a 60km radius from our base hubs.
Can you clear blocked drains in Catherine Field?
We clear blocked drains using high-definition CCTV cameras to locate the obstruction, then high-pressure water jetting or mechanical clearing to remove it. If the camera reveals structural damage or root intrusion, we explain the repair options including spot repair, sectional replacement, or trenchless drain relining, and provide a fixed quote once scope is defined.
How quickly can you arrive for an emergency in Catherine Field?
Emergency jobs are dispatched immediately, with the nearest available technician allocated from our local dispatch points. An ETA is provided when you book, based on current workload and travel time. Arrival timing depends on traffic conditions and whether other urgent jobs are already in progress, but urgent callouts are prioritised and sent out first.