Plumbing FAQ's in Narellan
Hiring a plumber can feel uncertain, especially when the job is urgent. These are practical questions we hear from Narellan customers, with clear answers on booking, pricing, timing, and what happens onsite. If your situation is not covered, call and describe what is happening and we will confirm whether it needs emergency attendance or can be booked as a same-day job.
Do I need a licensed plumbing professional for plumbing and gas work in Narellan?
Yes, plumbing, drainage, and gas work should be completed by a properly licensed tradesperson, especially where safety or compliance is involved. Fixed Today Plumbing is correctly licensed in NSW for Plumbing, Drainage, and Gas Fitting, and all attending technicians are licensed plumbers (NSW). If inspection shows regulated work is required, the scope is explained and confirmed before work proceeds.
How quickly can you get a plumber to Narellan?
For emergencies in Narellan, Fixed Today Plumbing offers immediate dispatch, meaning urgent jobs are sent out first and the nearest available technician is allocated from our Sydney dispatch points. Same-day service is available for all standard plumbing and gas enquiries. We provide arrival communication, including ETA updates where possible, but timing depends on current bookings and traffic.
How do you price plumbing work in Narellan?
Fixed Today Plumbing uses fixed, upfront pricing, priced by the job, not by the hour. After an on-site inspection confirms the fault, access, and the work required, you receive a fixed-price quote before any work starts. The cost can change based on scope, parts, and access. Quotes are valid for one month from the date issued.
Is there a call-out fee for Narellan?
Call-out fee rules vary by area, and there is no call-out fee for many service areas (check specific suburb pages). For Narellan, the best approach is to ask when booking so it is confirmed for your address before the technician attends. Regardless of call-out arrangements, the repair work itself is quoted at a fixed price before it starts.
Do you need to come to my property in Narellan to quote?
Yes, most jobs need an onsite assessment to quote accurately, because the cause and access are not always visible from symptoms alone. Fixed Today Plumbing confirms the affected area, checks the relevant pipework or appliance connections, and then provides fixed, upfront pricing. If the inspection reveals a larger issue than expected, options are explained and priced once scope is defined.
What plumbing services do you handle in the Narellan area?
Fixed Today Plumbing handles general plumbing, drainage, and gas work for Narellan homes and businesses. This includes blocked drains, burst and leaking pipes, hot water service repairs and installations, leaking taps, toilet repairs, gutter and roof leaks, and licensed gas fitting. If a specialist approach is needed, such as CCTV drain inspection or pipe relining, suitability is confirmed after inspection.
What should I do while waiting for an emergency plumber in Narellan?
Keep people clear of the problem area and avoid using the fixture if it is overflowing or backing up. If there is a suspected gas issue, arrange urgent attendance and avoid ignition sources. The safest next stage is to book a licensed plumber (NSW) so the fault can be made safe and confirmed onsite. We can provide brief safety-first guidance by phone where needed.
Can you work with tenants, real estate agents, or strata in Narellan?
Yes, Fixed Today Plumbing can coordinate access with tenants, property managers, or strata where details are provided when booking. We can work around access constraints such as restricted parking, strata rules, or booking windows when disclosed. After the job, we provide receipts and invoices suitable for landlords, agents, and business records, with notes on work completed where relevant.
Can you clear blocked drains in Narellan and also repair the pipe if it is damaged?
Yes, Fixed Today Plumbing clears blocked drains and can also handle structural pipe repair when inspection shows damage. Clearing restores flow, but recurring blockages can indicate root intrusion or a broken section. We typically confirm the cause using CCTV check, then quote the suitable repair option, which may include trenchless pipe relining where the pipe condition allows it.
Do you service all of Narellan and surrounding suburbs?
Yes, Fixed Today Plumbing services Narellan and all Sydney metropolitan regions. For emergency calls, we have the capacity to service up to a 60km radius from base hubs, subject to booking load and technician availability. When you call, we will confirm whether the job should be treated as an emergency dispatch or booked as a same-day standard enquiry.