Plumbing FAQ's in Eastern Creek
Hiring a plumber can feel uncertain, especially during an emergency. We've compiled answers to the questions Eastern Creek residents ask most often, covering pricing, process, and what to expect when you book. If your question isn't answered below, our phone is always open.
Should I hire a professional or do it myself?
DIY plumbing is risky and often illegal for regulated work such as gas fitting, drainage alterations, and water supply connections. It can void home warranties, fail building inspections, and cause safety hazards or property damage. Always hire a licensed, insured plumber for plumbing work. Fixed Today's technicians are fully licensed in NSW (Licence 305428C), and all work is backed by our Lifetime Labour Warranty on workmanship.
How much does plumbing cost in Eastern Creek?
Plumbing costs depend on the scope, access, parts, and time onsite. Fixed Today provides a fixed price quote once the job is assessed onsite, so you know the cost before work starts. The price is by the job, not by the hour, and there are no surprise charges. Call-out fee status varies by suburb; confirm the call-out fee when booking. Mention "web55" to save $55 on paying jobs (limited to one per person).
What type of plumbing services do you offer in Eastern Creek?
We handle all commercial and domestic plumbing needs, including blocked drains, hot water system installations and repairs, leaking pipes and taps, roof and gutter repairs, shower and toilet repairs, gas fitting, burst pipe emergencies, strata plumbing, and general maintenance. We're available 24/7 for emergencies and provide same-day service for standard jobs where possible.
Do you provide quotes over the phone or onsite?
All jobs in the Eastern Creek area require site assessment to confirm scope and provide accurate pricing. Quoting over the phone without assessing the issue risks under-scoping or missing critical details. We assess the job, explain the options, then provide a fixed-price quote before starting work. The quote is valid for one month from the date issued.
What do plumbers actually do?
Licensed plumbers install, repair, and maintain water supply systems, drainage and sewerage, gas appliances, and fixtures such as taps, toilets, showers, and hot water units. They also handle compliance work such as backflow prevention, Tempering Valve installations, and gas safety testing. All work must be completed by a licensed professional to meet Australian Standards and legal requirements.
How do I stop my toilet from running constantly?
A running toilet usually indicates a worn flapper valve or faulty fill valve in the cistern. If turning off the isolation tap behind the toilet stops the running, the issue is internal and requires component replacement. Toilet repairs are typically cost-effective and completed within an hour. Book a plumber to assess the fault and quote the repair work.
The shower is leaking, how do I stop it?
Shower leaks are usually caused by worn tap cartridges, failed O-rings, or deteriorated waterproofing behind tiles. A dripping showerhead is straightforward to repair, but water staining on ceilings or adjacent walls indicates a hidden leak requiring investigation. We assess the leak source, confirm the repair scope, then provide a fixed-price quote. All repairs are backed by our Lifetime Labour Warranty on workmanship.
Do you service the entire Eastern Creek area?
Yes, Fixed Today services the entire 2766 postcode and all Sydney metro areas, with dispatch from local hubs including West Sydney. We're available 24/7 for emergencies and provide same-day service for standard plumbing jobs across the area. We can also travel up to 60 km from base hubs for emergency callouts where needed.
Can you unblock drains in Eastern Creek?
Yes, we specialise in clearing blocked drains using high-definition CCTV cameras to locate the restriction and high-pressure water jetting to remove it. This covers typical blockages caused by tree roots, grease buildup, and debris. If inspection shows structural pipe damage, we explain the repair options (including trenchless drain relining) and confirm scope before proceeding.
How fast can you reach Eastern Creek for emergencies?
We provide immediate dispatch for emergency jobs, with an ETA provided when you book. Response times depend on current bookings, traffic conditions, and the distance from our West Sydney dispatch hub. Most Eastern Creek properties are reached within typical response windows. We update you if delays occur and prioritise urgent jobs such as ruptured pipes, gas leakages, and severe blockages first.