Plumbing FAQ's in Darling Point
These are the questions Darling Point residents ask most often when booking a plumber. If your question isn't covered here, call us on 1800 349 338 and we'll answer it directly.
How much does a plumber cost in Darling Point?
The cost depends on the scope of work, access conditions, and parts required. We provide a fixed-price quote after assessing the job onsite, so you know the full cost before work starts. The price quoted is the price paid, with no hidden fees or hourly rate surprises. Confirm the call-out fee status when booking.
Do you charge a call-out fee in Darling Point?
Call-out fees vary by location and service type. Darling Point is within our standard service area, but it's worth confirming the call-out fee status when you book. We're transparent about all costs upfront, and the call-out fee is explained before dispatch where applicable.
How fast can you get to Darling Point in an emergency?
Urgent jobs are sent out immediately, with the nearest available properly licensed plumbing technician allocated from local dispatch points across the Eastern Suburbs. An ETA is provided when booking, and arrival timing depends on current job commitments and traffic conditions. We're available 24/7 for emergencies.
Are your plumbers licensed and insured?
Yes. All attending plumbers hold current NSW plumbing licences, and Fixed Today Plumbing is licensed for plumbing, drainage, and gas fitting (Licence 305428C). We hold comprehensive Public Liability insurance (protects against accidental property damage during work) and Workers Compensation insurance (covers workplace injuries on the job).
What areas around Darling Point do you service?
We service all of Darling Point 2027 and surrounding Eastern Suburbs areas including Edgecliff, Double Bay, Rushcutters Bay, and Paddington. Our dispatch network covers a 60km radius from base hubs across Sydney, with localised dispatch points to reduce response times.
Do you provide quotes before starting work?
Yes. We assess the job onsite, confirm the scope and any site-specific factors, then provide a fixed-price quote before work starts. You can decide whether to proceed once you know the full cost. The quote is valid for one month and includes all labour, parts, and testing.
What causes blocked drains in Darling Point properties?
Tree root intrusion is common in older properties with terracotta or clay sewer lines, particularly in streets with established gardens. Roots enter through cracks or joints and expand, trapping debris. In kitchen lines, Fat, Oil, and Grease buildup narrows pipes and catches solid waste. We use CCTV cameras to diagnose the cause and hydro-jetting to clear the blockage.
Can you work in strata buildings and apartment complexes?
Yes. We regularly work in Darling Point's strata buildings and apartment complexes, coordinating with building managers and strata committees for access and common-property work. We follow site-specific procedures, sign in where required, and provide documentation for strata records and compliance.
Do you offer a warranty on your work?
Yes. All workmanship is backed by our Lifetime Labour Warranty, which covers the quality and durability of the work we complete. Manufacturer warranties apply separately to parts and appliances. If an issue arises with our workmanship, we'll return and fix it at no additional cost.
What should I do if I smell gas?
Turn off the gas supply at the meter if safe to do so, ventilate the area by opening doors and windows, do not operate electrical switches or ignition sources, and call a licensed gas fitter immediately. We provide 24/7 emergency response for gas leaks and will isolate the system, locate the leak, and make it safe before proceeding with repairs.