Plumbing FAQ's in Glenfield
Common questions about plumbing services in Glenfield 2167. If your question isn't answered here, call Fixed Today on 1800 349 338 and we'll explain what's involved.
Do you charge a call-out fee to visit Glenfield properties?
Call-out fee status varies by suburb and job type. When booking, confirm the call-out fee with our team. Many service areas in South Western Sydney have no call-out fee, but it's worth checking when you call to avoid surprises.
How quickly can a plumber reach Glenfield for an emergency?
Emergency jobs are dispatched immediately from our West Sydney hubs, with the nearest available technician allocated based on current bookings and traffic conditions. An ETA is provided when booking, and arrival communication is confirmed before the technician leaves for your property.
What does the fixed-price quote include?
The fixed-price quote includes labour, parts, and testing to confirm the repair is complete. The price is by the job, not by the hour, and there are no hidden fees. If inspection shows additional work is needed, the scope is agreed and quoted separately before proceeding.
Are your plumbers licensed and insured?
All attending technicians are duly licensed NSW plumbers (Licence 305428C). Fixed Today is properly insured with Public Liability and Workers Compensation, protecting you and your property during work. Insurance covers accidental property damage and workplace injuries on the job.
What should I do if I smell gas in my Glenfield home?
If you smell gas, open windows and doors to ventilate the area, avoid using electrical switches or open flames, and arrange an assessment immediately. Contact Fixed Today on 1800 349 338 for licensed gas fitting and leak detection services.
Can you repair hot water systems from all brands?
We service and repair all major hot water brands, including Rheem, Dux, and Rinnai, across electric storage, gas continuous flow, and heat pump systems. If the system is beyond repair, we explain the replacement options and confirm suitability for your property and usage.
What causes blocked drains in older Glenfield properties?
Blocked drains in older properties are often caused by tree root intrusion in terracotta and clay pipes, or Fat, Oil, and Grease buildup in kitchen lines. Roots enter microscopic cracks and expand over time, trapping debris and restricting flow. CCTV check confirms the cause before clearing.
Do you provide a warranty on plumbing repairs?
All work is backed by our Lifetime Labour Warranty on workmanship. This covers the labour performed, not manufacturer defects in parts or appliances. Standard manufacturer warranties apply to all hardware and appliances supplied, and we provide documentation where relevant.
Can you work in strata properties and coordinate with property managers?
We provide strata plumbing services and can coordinate access, confirm responsibility boundaries (lot vs common property), and provide documentation suitable for agents and strata committees. We can work within strata access time slots and follow site requirements where needed.
What areas around Glenfield do you service?
Fixed Today services the entire South Western Sydney region, including Glenfield and surrounding suburbs. We can travel up to 60km from our dispatch hubs for emergency calls. Contact us on 1800 349 338 to confirm service availability for your location.