Open Now
4.8-Star Service
Find a Plumber
Near You
Fixed Today

Emergency Plumber Glenfield

Fixed Today Plumbing dispatches immediately to emergency plumbing situations across Glenfield 2167 NSW. Licensed plumbers available 24/7 for ruptured pipes, blocked drains, gas leaks, and hot water service failures. Upfront upfront pricing before work starts.

0 Reviews

Looking for a Specific Type of Plumber in Glenfield?

Fixed Today Plumbing responds to emergency plumbing situations across Glenfield 2167 NSW from our West Sydney dispatch hub, typically reaching properties within standard response windows depending on current bookings and traffic. We provide immediate dispatch for urgent jobs such as ruptured pipes, gas leaks, blocked drains backing up into homes, and hot water failures affecting occupied properties. This covers typical domestic and commercial emergencies in accessible locations; if inspection reveals structural damage or specialised access requirements, we explain options and confirm scope before any additional work proceeds.

Glenfield sits within South Western Sydney, where properties range from heritage homes built during the area's early development through to contemporary townhouses and unit blocks. Older sections near Hurlstone Park often contain original terracotta or galvanised steel pipework, which means root intrusion and corrosion-related failures appear more frequently than in newer estates. We schedule work around access constraints such as narrow street parking and strata booking windows when disclosed at the time of booking.

Our team holds NSW Plumbing, Drainage, and Gas Fitting Licence 305428C and maintains full Public Liability and Workers Compensation insurance. Public Liability protects you if accidental property damage occurs during work; Workers Compensation covers workplace injury situations on the job. All attending technicians are licensed and fully insured plumbers in NSW, and police checks and background checks are completed for technicians. We arrive in uniform, confirm identity at the door, and explain what we're doing before starting.

Fixed Today Plumbing operates 24/7 emergency support for residential and commercial clients across the South Western Sydney district. When you contact us, we confirm the urgency, provide an ETA where possible, and allocate the nearest available technician from local dispatch points. You receive upfront fixed pricing based on confirmed scope before work starts, and the price quoted is the price paid.

Emergency Plumbing Services in Glenfield

Fixed Today Plumbing handles emergency plumbing across Glenfield by dispatching the nearest available licensed plumbing specialist from our West Sydney hub once urgency is confirmed. Emergency situations include active water leaks causing property damage, gas leaks requiring immediate isolation, sewer backups into occupied homes, and complete hot water failures in cold weather. This covers typical urgent scenarios in accessible properties; where initial assessment reveals the need for specialised equipment or structural work, we explain the situation and confirm next steps before proceeding.

Active leaks are stressful. The priority is getting a licensed plumbing professional onsite to isolate the water supply, stop damage, and assess what caused the failure. Burst pipes in older Glenfield homes often trace back to corroded galvanised steel or shifting ground pressure on rigid joints. In practice, we see failures at elbows and tee junctions where movement concentrates stress. Once the leak is isolated and the affected area confirmed, we provide a fixed-price quote covering the repair and any access work required to reach the damaged section.

Gas leaks demand immediate professional attention. If you smell gas (a distinctive "rotten egg" odour added for safety), open windows, avoid operating switches or flames, and arrange an assessment so the system can be checked and made safe. Our licensed gas fitters use combustible gas detectors to locate the source, then pressure-test the system after repair to confirm it's gas-tight before recommissioning. All gas work is performed to AS/NZS 5601.1 standards, and a compliance certificate is issued where required.

Sewer backups into bathrooms or laundry areas require urgent clearing to restore sanitation and prevent health risks. A drain backing up is disruptive. The goal is to restore flow and confirm what caused it. We use high-definition CCTV inspection equipment to identify the blockage type and location, then clear it using high-pressure jetting where appropriate. If inspection shows structural damage such as collapsed pipe sections or severe root intrusion, we explain repair options (excavation or trenchless relining) and provide a fixed quote once scope is agreed.

Hot water failures in winter affect daily routines and comfort. We diagnose the fault (failed heating element, thermostat, gas valve, or sacrificial anode corrosion), explain whether repair or replacement is the practical option, and provide upfront pricing before starting work. Where a new system is required, we discuss electric storage, gas continuous flow, and heat pump options suited to your household size and fuel availability, then install to Australian Standards with tempering valves and pressure relief valves as required by the National Construction Code.

Upfront Fixed Pricing

We provide a fixed-price quote before work starts, based on confirmed scope. The price is by the job, not by the hour. You can decide once scope is defined and the fixed price is provided.

Verified Customer Reviews

Fixed Today Plumbing maintains a near-perfect 5-star rating based on over 800 verified customer reviews, reflecting consistent service quality and transparent communication.

Immediate Dispatch for Emergencies

We dispatch immediately for emergency plumbing situations. Urgent jobs are sent out first, and the nearest available technician is allocated from local dispatch points across Sydney.

Licensed & Insured Plumbers

All attending technicians are NSW-licensed plumbers (Licence 305428C). We maintain full Public Liability and Workers Compensation insurance to protect you and your property during work.

Hot Water Systems

We repair or replace hot water systems across Glenfield when diagnosis confirms the unit has reached end-of-life or the repair cost approaches replacement value. Hot water system failures typically present as no hot water, fluctuating temperatures, rust-coloured water, or visible leaks from the tank or pipework. This service covers assessment, fixed-price quoting, and repair or installation to Australian Standards; if access constraints such as crane hire or structural modifications are required, we explain those requirements and confirm the total price before proceeding.

In older storage systems, the first sign is usually rust-coloured water in the morning, before the tank has had time to settle. That indicates a failing sacrificial anode rod or internal tank corrosion. Electric storage systems also suffer from sediment buildup around heating elements, which insulates the element and reduces heating efficiency. Gas continuous flow units can develop burner or heat exchanger faults, often signalled by inconsistent water temperature or error codes on the display.

Our assessment begins with testing the system and checking the installation date, warranty status, and fuel type. We explain whether repair (replacing a thermostat, element, or pressure relief valve) or replacement is the practical path, then provide a fixed quote covering the work, disposal of the old unit where applicable, and compliance with current code requirements. All installations include mandatory tempering valves (limiting tap temperature to 50°C to prevent scalding) and pressure relief valves to prevent tank over-pressurisation, as required by AS/NZS 3500 standards.

Where a new system is required, we discuss electric storage, gas continuous flow, and heat pump options suited to household size, roof space or ground clearance, and fuel availability. Gas continuous flow systems are preferred for energy efficiency and space-saving design in properties with natural gas connection. Electric storage remains common in properties without gas, though heat pump systems offer lower running costs where budget allows for the higher upfront investment. Once the system type is selected, we confirm the installation timeline and any site preparation required, then complete the work and test for correct operation before leaving.

Blocked Drains

Fixed Today Plumbing clears blocked drains in Glenfield by locating the restriction and removing it with the least disruptive method for the pipework. This covers typical external and internal blockages in accessible lines; if CCTV inspection shows structural damage such as collapsed sections or severe root intrusion, the repair options are explained and scope is confirmed on site before any additional work proceeds.

Drainage blockages in older Glenfield properties often result from tree root intrusion, where fine roots enter microscopic cracks in aging terracotta or clay pipes. Over time, these roots expand, trapping debris and causing structural failure. In kitchen lines, Fat, Oil, and Grease (FOG) accumulation solidifies as it cools, creating blockages that narrow the pipe diameter and trap solid waste. Toilet blockages typically involve foreign objects or excessive paper, though recurring toilet blockages can indicate a partial restriction further down the line.

Our assessment starts with a high-definition CCTV drain camera inspection to visually identify the blockage type, depth, and precise location within the property boundary. That allows us to select the correct clearing method without guesswork. High-pressure water jetting (hydro-jetting) is the standard method for clearing stubborn obstructions, using specialised nozzles that fire water at high pressure to pulverise roots and scour grease from pipe walls, restoring the line to near-full capacity. Mechanical clearing tools are used for specific solid obstructions where jetting is not suitable.

Where CCTV inspection reveals structural damage (cracks, offsets, or collapsed sections), we explain the repair options: excavation and replacement for accessible shallow lines, or trenchless drain relining for lines beneath driveways, bathrooms, or established landscaping. Pipe relining involves inserting a flexible, resin-saturated liner into the existing damaged pipe, then inflating and curing it to create a seamless "pipe-within-a-pipe" that is structurally independent. This method is effective for PVC, clay, cast iron, and concrete pipes, provided the original structure has not completely collapsed. We provide a fixed quote covering the chosen repair method once the scope is confirmed, then complete the work and verify flow before leaving.

Returning Customer

Customers Love To Return Back

We take pride in high quality services and returning customers are testimony of that.

4.8Star Rating
809Customer Reviews

Leaking Taps

We repair leaking taps across Glenfield by identifying the fault (worn washer, damaged cartridge, or corroded valve seat) and replacing the failed component with a quality part suited to the tap type. This covers typical tap repairs in accessible locations; if the tap body is corroded beyond repair or the model is obsolete, we explain replacement options and provide a fixed quote once the preferred tap is selected.

A dripping tap wastes water and increases bills over time. In practice, most tap leaks trace back to a worn rubber washer in compression taps (common in older homes) or a failed ceramic disc cartridge in mixer taps (standard in newer installations). The washer or cartridge seals the water flow when the tap is closed; once worn, water seeps past the seal and drips from the spout or leaks from the handle.

Our assessment involves isolating the water supply, disassembling the tap, and inspecting the internal components. We carry a range of washers and cartridges on our mobile workshops, which allows us to complete most tap repairs on the first visit. Where the tap body is corroded or the cartridge type is obsolete, we discuss replacement options (matching the existing style or upgrading to a water-efficient model) and provide a fixed quote covering supply and installation once the tap is selected.

After completing the repair or replacement, we test the tap for correct operation and check for leaks at the connection points. The work is backed by our Lifetime Labour Warranty on workmanship, and manufacturer warranties apply to any new tap supplied. If you're noticing drips or pooling water around the base of a tap, a quick call is enough to book a plumber and confirm the cause onsite.

Roof & Gutter Repairs

Fixed Today Plumbing repairs roof and gutter leaks across Glenfield by locating the entry point and sealing or replacing the damaged section to restore weather protection. This covers typical leak repairs in accessible roof areas and standard gutter systems; if structural damage or extensive corrosion is found, we explain the repair scope and provide a fixed quote once the work is confirmed.

Roof leaks often present as water stains on ceilings, damp patches in roof cavities, or visible drips during heavy rain. The entry point is not always directly above the visible damage, since water can travel along rafters or sarking before dripping into the ceiling space. Common causes include cracked or dislodged roof tiles, failed flashing around penetrations (chimneys, vents, or skylights), or corroded valley irons in older tiled roofs.

Gutter leaks typically occur at joints, downpipe connections, or sections where leaf litter has caused standing water and corrosion. In areas with established trees, gutter blockages can cause water to overflow and pool against fascia boards, leading to timber rot and internal leaks. We clear blockages, reseal joints, and replace corroded sections where required, then test the system during the next rain event or using a hose to confirm the repair is effective.

Our assessment involves inspecting the roof from ground level where safe, then accessing the roof to locate the fault and confirm the repair scope. We use appropriate fall protection and follow safe work practices when working at height. Once the fault is identified, we provide a fixed quote covering the repair, then complete the work and verify weather-tightness before leaving. The work is backed by our Lifetime Labour Warranty on workmanship.

Shower Repairs

We repair shower faults across Glenfield by diagnosing the issue (low pressure, temperature fluctuation, leaking taps, or blocked shower heads) and completing the necessary repair to restore normal function. This covers typical shower repairs in accessible bathrooms; if the fault involves concealed pipework or requires tile removal, we explain the access requirements and provide a fixed quote once scope is defined.

Low water pressure in showers often traces back to a blocked shower head (mineral buildup or debris in the aerator), a partially closed isolation valve, or a failed pressure-balancing cartridge in thermostatic mixers. Temperature fluctuations typically indicate a worn thermostatic cartridge or an issue with the hot water unit's tempering valve. Leaking shower taps usually involve worn cartridges or damaged O-rings, similar to basin tap repairs.

Our assessment begins with testing the shower to observe the fault, then isolating the water supply and inspecting the mixer and shower head. We carry common cartridges and shower head components on our mobile workshops, which allows us to complete most repairs on the first visit. Where the fault involves concealed pipework (such as a leak inside the wall cavity), we explain the access requirements and provide a fixed quote covering tile removal, pipework repair, and waterproofing reinstatement once the affected area is confirmed.

After completing the repair, we test the shower for correct water temperature, pressure, and leak-free operation. We clean up the work area and remove any debris generated by the repair. The work is backed by our Lifetime Labour Warranty on workmanship, and manufacturer warranties apply to any new components supplied. If your shower isn't performing as it should, you don't need to diagnose it, book a plumber and we'll confirm the cause onsite and clarify the next stage.

Toilet Repairs

Fixed Today Plumbing repairs toilet faults across Glenfield by diagnosing the issue (running cistern, weak flush, blockage, or leaking base) and completing the necessary repair to restore normal function. This covers typical toilet repairs in accessible bathrooms; if the fault involves concealed pipework or structural damage to the pan, we explain the options and provide a fixed quote once scope is confirmed onsite.

A toilet that keeps running after flushing typically has a worn flapper valve or a faulty fill valve, allowing water to continuously flow into the bowl or overflow tube. That wastes water and increases bills over time. Weak flush pressure often indicates a blocked rim jet (mineral buildup under the rim), a partially blocked trap, or incorrect cistern water level. Leaks at the base of the toilet usually trace back to a failed wax seal or cracked pan, both of which require the toilet to be removed for repair.

Our assessment involves testing the flush mechanism, inspecting the cistern components, and checking for leaks at the pan-to-floor connection. We carry common cistern parts (flappers, fill valves, flush buttons) on our mobile workshops, which allows us to complete most cistern repairs on the first visit. Where the pan is cracked or the wax seal has failed, we explain the repair process (removing the toilet, replacing the seal or pan, and reinstalling with new bolts and seals) and provide a fixed quote once the work is confirmed.

Toilet blockages are cleared using a closet auger or high-pressure jetting where the blockage is further down the line. If the blockage recurs, we use a CCTV drain camera to inspect the line and identify any underlying issues (partial restriction, root intrusion, or damaged pipe). Once the blockage is cleared and the cause confirmed, we test the flush and verify the system is operating correctly before leaving. The work is backed by our Lifetime Labour Warranty on workmanship.

Gas Fitting

Fixed Today Plumbing provides licensed gas fitting services across Glenfield for new gas appliance connections, gas leak detection and repair, and gas line installations. All gas work is performed by licensed gas fitters holding NSW Licence 305428C and completed to AS/NZS 5601.1 safety standards. This covers typical residential and light commercial gas work in accessible locations; if the work involves complex routing, structural penetrations, or authority approvals, we explain the requirements and provide a fixed quote once scope is confirmed.

Gas leak identification involves using specialised combustible gas detectors or thermal imaging to identify leaks behind walls, in sub-floors, or at appliance connections. Safety regulations require that any repaired or altered gas installation must undergo a pressure loss test to ensure the system is gas-tight before being recommissioned. If you smell gas (the distinctive "rotten egg" odour added for safety), open windows, avoid operating switches or flames, and arrange an assessment so the system can be checked and made safe.

New gas appliance connections (cooktops, ovens, hot water systems, or heating units) require correctly sized gas lines, isolation valves, and compliance with clearance and ventilation requirements. Our assessment involves confirming the appliance gas rating, checking the existing gas supply capacity, and determining the routing for the new line. We provide a fixed quote covering the gas line installation, appliance connection, pressure testing, and compliance certification where required, then complete the work and commission the appliance before leaving.

Gas line installations for new properties or major renovations involve designing the gas reticulation system, sizing pipes to suit the connected load, and installing the system to AS/NZS 5601.1 standards. We coordinate with builders and other trades to ensure the gas work integrates with the overall project timeline. Once the system is installed, we pressure-test the lines, commission the appliances, and issue a compliance certificate to verify the installation meets safety standards. All gas work is backed by our Lifetime Labour Warranty on workmanship, and manufacturer warranties apply to any new appliances supplied.

Burst & Leaking Pipes

We respond immediately to burst and leaking pipes across Glenfield by isolating the water supply, assessing the damage, and providing a fixed-price quote covering the repair before starting work. Burst pipes demand immediate attention to stop property damage and restore water supply. This covers typical pipe failures in accessible locations; if the burst involves concealed pipework or requires structural access, we explain the access requirements and confirm the total price once the affected area is confirmed.

Burst pipes in older Glenfield homes often trace back to corroded galvanised steel pipework (common in properties built before the 1980s) or ground movement stressing rigid pipe joints. In practice, failures typically occur at elbows, tee junctions, or sections where corrosion has thinned the pipe wall. Freezing conditions (rare in Sydney but possible during cold snaps) can also cause water inside pipes to expand and split the pipe, though this is more common in exposed external taps or uninsulated roof spaces.

Our emergency response begins with isolating the water supply at the meter or isolation valve to stop the leak and prevent further damage. We then assess the affected area, identify the cause of the failure, and determine the repair scope (replacing a short section, re-routing the line, or upgrading corroded pipework). We use electronic ultrasonic leak detection equipment to locate hidden leaks behind walls or under floors without invasive exploratory work. Once the fault is located and the repair scope confirmed, we provide a fixed quote covering the pipework replacement, access work, and reinstatement of any finishes disturbed during the repair.

After completing the repair, we pressure-test the system to confirm it's leak-free, restore water supply, and verify correct flow and pressure at all outlets. We clean up the work area and remove any debris generated by the repair. Where the burst has caused water damage to floors, walls, or ceilings, we document the affected areas and provide photos suitable for insurance claims where requested. The work is backed by our Lifetime Labour Warranty on workmanship, giving you confidence the repair will last.

Strata Plumbing

Fixed Today Plumbing provides strata plumbing services across Glenfield for residential unit blocks, townhouse complexes, and commercial strata properties. We coordinate with strata managers, owners' corporations, and residents to deliver plumbing maintenance and emergency repairs that meet the needs of multiple stakeholders. This covers typical strata plumbing work in accessible common property and individual lots; where work crosses lot boundaries or requires authority approvals, we explain the responsibility boundaries and provide a fixed quote once scope is verified.

Strata plumbing involves understanding the distinction between common property (shared infrastructure such as sewer mains, stormwater lines, and water supply to the boundary of each lot) and individual lot property (internal plumbing within each unit). That distinction affects who is responsible for repairs and maintenance costs. We clarify those boundaries during the initial assessment and provide documentation suitable for strata records and maintenance logs.

Common strata plumbing issues include blocked sewer mains affecting multiple units, leaking common-area taps or toilets, hot water service failures in central systems, and water leaks in shared walls or ceilings. We respond to these situations by assessing the fault, confirming whether it falls under common property or individual lot responsibility, then providing a fixed quote covering the repair. Where urgent repairs are required to prevent property damage or restore essential services, we can proceed with temporary make-safe work while the formal approval process is completed.

We follow site requirements such as sign-in procedures, parking restrictions, and access booking windows when working in strata properties. Our technicians arrive in uniform, confirm identity at the door, and communicate clearly with residents and strata managers throughout the job. We provide detailed invoices and job documentation suitable for strata maintenance records and committee reporting. All work is backed by our Lifetime Labour Warranty on workmanship, and we maintain full Public Liability and Workers Compensation insurance to protect the owners' corporation and residents.

General Plumbing

Fixed Today Plumbing provides general plumbing services across Glenfield for commercial and residential properties, covering routine maintenance, minor repairs, and planned upgrades. This includes tap repairs, toilet maintenance, leaking pipe repairs, fixture replacements, and compliance work such as backflow prevention device testing. This covers typical plumbing work in accessible locations; if the work involves concealed pipework, structural modifications, or authority approvals, we explain the requirements and provide a fixed quote once scope is established.

General plumbing maintenance helps prevent emergency failures by identifying worn components before they fail. In practice, regular inspection and maintenance of hot water systems, tap washers, toilet cistern components, and visible pipework can extend service life and reduce the likelihood of unexpected breakdowns. We provide maintenance scheduling for landlords, property managers, and commercial clients who need documented servicing records for compliance or asset management purposes.

Our general plumbing services include fixture replacements (upgrading old taps, toilets, or shower heads to water-efficient models), pipework modifications for renovations or extensions, and compliance work such as installing tempering valves or backflow prevention devices where required by local water authorities. We assess the existing plumbing, explain the work involved, and provide a fixed quote covering supply and installation before starting. All work is completed to Australian Standards and backed by our Lifetime Labour Warranty on workmanship.

We use quality parts and materials sourced from reputable suppliers, and our mobile workshops carry a range of common components to allow same-visit completion for most routine repairs. Where specialised parts or custom fabrication is required, we order the materials and schedule the work once they arrive. After completing the work, we test the system, verify correct operation, and clean up the work area before leaving. If you're planning maintenance or upgrades, a short call is enough to book an inspection and confirm what's involved.

Commercial Plumbing

Fixed Today Plumbing provides commercial plumbing services across Glenfield for retail premises, office buildings, industrial facilities, and hospitality venues. We manage scheduled maintenance, emergency repairs, and compliance work to minimise downtime and protect business operations. This covers typical commercial plumbing work in accessible locations; if the work involves complex systems, after-hours scheduling, or authority approvals, we explain the requirements and provide a fixed quote once scope is confirmed onsite.

Commercial plumbing differs from residential work in scale, usage intensity, and compliance requirements. High-traffic facilities such as shopping centres or office buildings place greater demand on plumbing systems, which means components wear faster and failures can affect multiple tenants or customers. We prioritise rapid response and efficient repairs to minimise disruption to trading or operations, and we can schedule work outside business hours where required to avoid impacting customers or staff.

Common commercial plumbing issues include blocked grease traps in food service venues, failed hot water systems in multi-tenant buildings, leaking toilets or taps in high-use amenities, and sewer line blockages affecting entire premises. We respond to these situations by assessing the fault, confirming the repair scope, and providing a fixed quote covering the work. Where urgent repairs are required to restore amenities or prevent health and safety risks, we can proceed with temporary make-safe work while the formal approval process is completed.

We follow site induction procedures, sign-in requirements, and safe work practices when working in commercial environments. Our technicians arrive in uniform, carry identification, and communicate clearly with site managers and business owners throughout the job. We provide detailed invoices and job documentation suitable for maintenance records, compliance reporting, and asset management systems. All work is backed by our Lifetime Labour Warranty on workmanship, and we maintain full Public Liability and Workers Compensation insurance to protect business owners and tenants during work.

Recent Jobs Completed

Date & TimeServiceLocation
Loading recent jobs...

Emergency Plumbing FAQs for Glenfield

Emergency plumbing situations are stressful, and it's natural to have questions about response times, costs, and what to expect. The FAQs below address the most common concerns we hear from Glenfield residents and businesses when they contact us for urgent plumbing help. If your question isn't answered here, our phone line is available 24/7.

How quickly can you reach Glenfield for an emergency?

We dispatch immediately for emergency plumbing situations, with urgent jobs sent out first. The nearest available technician is allocated from our West Sydney dispatch hub. Arrival timing depends on current bookings and traffic conditions, and we provide an ETA where possible when you book. For life-threatening situations such as gas leaks, we prioritise dispatch and aim to reach you as quickly as conditions allow.

What counts as a plumbing emergency?

A plumbing emergency involves active water leaks causing property damage, gas leaks requiring immediate isolation, sewer backups into occupied homes, or complete hot water failures in cold weather. Situations that pose immediate safety risks or prevent normal use of essential facilities are treated as urgent. If you're unsure whether your situation is an emergency, a brief phone call can confirm whether this needs urgent attention.

Do you charge more for after-hours or weekend emergencies?

Our pricing depends on the scope of work and the time required to complete the repair. We provide a fixed-price quote before starting work, based on confirmed scope. After-hours and weekend callouts may involve different rates due to availability and urgency, and we explain the pricing when you book so you can decide whether to proceed immediately or schedule for standard hours where the situation allows.

What should I do while waiting for the plumber to arrive?

For active water leaks, isolate the water supply at the meter or isolation valve to stop the flow and prevent further damage. For gas leaks, open windows, avoid operating switches or flames, and evacuate if the smell is strong. For sewer backups, avoid using affected fixtures and keep the area ventilated. Do not attempt DIY repairs on gas systems or concealed pipework, as this can create additional safety risks or void warranties.

How much does emergency plumbing cost in Glenfield?

Emergency plumbing costs depend on the fault type, access requirements, parts needed, and time on site. We provide a fixed-price quote before starting work, based on confirmed scope. The price is by the job, not by the hour. You can decide once scope is agreed and the fixed price is provided. We do not add hidden fees or surprise charges at the end of the job.

Can you fix the problem on the first visit?

Most emergency repairs are completed on the first visit, provided the fault is accessible and we have the required parts on our mobile workshops. Where the fault involves concealed pipework, structural damage, or specialised parts, we explain the situation and provide a fixed quote covering the additional work required. Our goal is to restore essential services as quickly as conditions allow, then schedule any follow-up work once parts or access arrangements are confirmed.

Do you provide a warranty on emergency repairs?

All work is backed by our Lifetime Labour Warranty on workmanship, which covers the quality and durability of the repair. Manufacturer warranties apply to any new parts or appliances supplied. The warranty does not cover damage caused by misuse, neglect, or subsequent work by others. If a fault recurs due to workmanship issues, we return and rectify it at no additional cost.

What if the problem is worse than expected once you start?

If inspection reveals additional faults or scope changes during the work, we stop, explain the situation, and provide a revised fixed-price quote covering the additional work before proceeding. You can decide whether to proceed with the additional work or complete only the originally quoted scope. We do not proceed with unquoted work without your approval.

Are your plumbers licensed and fully insured?

All attending technicians are fully licensed NSW plumbers, holding Licence 305428C for Plumbing, Drainage, and Gas Fitting. We maintain full Public Liability insurance (protecting you if accidental property damage occurs during work) and Workers Compensation insurance (covering workplace injury situations on the job). Police checks and background checks are completed for all technicians, and we arrive in uniform with identification.

Can you help with insurance claims for water damage?

Where a broken pipe or plumbing failure has caused water damage to floors, walls, or ceilings, we document the affected areas and provide photos suitable for insurance claims where requested. We also provide detailed invoices showing the fault cause and repair work completed. We do not assess structural damage or provide formal damage reports, as that falls under building inspection or loss adjusting services, but we can explain what caused the plumbing failure and what was required to fix it.

Happy Customers

Similar Other Services

Contact Us Need a Plumbing Service?

1800 349 338