Plumbing FAQs in Minto
Plumbing decisions are easier when the process and costs are clear. These are common questions we hear from people in Minto 2566. If your situation is unusual, a short phone call is usually enough to confirm urgency and arrange the right attendance.
Do you service all of Minto 2566?
Yes, Fixed Today Plumbing services Minto 2566 as part of our coverage across all Sydney metropolitan regions. Attendance depends on availability, access at the property, and how urgent the job is. If there are tenants, strata rules, or restricted booking windows, let us know when you call so we can schedule the visit and confirm an ETA.
How quickly can you get to Minto for an emergency?
Fixed Today Plumbing provides immediate dispatch for emergencies in Minto, meaning urgent jobs are sent out first and the nearest available licensed plumber is allocated from our Sydney dispatch points. Arrival time varies with current bookings and traffic conditions, so an ETA is confirmed when the job is booked and updated where possible.
Do you give a fixed price before starting work?
Yes, Fixed Today Plumbing provides fixed, upfront pricing (priced by the job, not by the hour). After an onsite assessment confirms the scope, we provide a fixed-price quote before any work starts. If inspection shows additional issues, we explain the options and confirm scope and pricing before any extra work proceeds.
Do you charge a call-out fee in Minto?
The call-out fee depends on the specific area and job type. The site-wide policy is: No call-out fee for many service areas (check specific suburb pages). Because policies can vary and change, the simplest approach is to ask our team to confirm the call-out fee status for Minto when you book, before a technician attends.
What usually causes blocked drains in Minto homes?
Blocked drains are commonly caused by build-up inside the pipe, tree roots entering damaged sections, or foreign objects becoming lodged in the line. The exact cause cannot be confirmed without inspection, and the right clearing method depends on the pipe condition and access. If the drain has backed up more than once, an inspection is often the quickest way to prevent repeat problems.
What happens on the first visit for a blocked drain?
The first visit is focused on confirming where the restriction is and what is safe to do next. Fixed Today Plumbing may use drain inspection cameras and high-pressure water jetting to clear the line and confirm the condition of the pipe. If the inspection shows structural damage rather than a simple blockage, we explain repair options and quote after the scope is finalised.
When is a gas smell urgent enough to book a duly licensed gas fitter?
A suspected gas leak should be treated as urgent, even if the smell comes and goes. Fixed Today Plumbing delivers 24/7 emergency support and is fully licensed in NSW for Plumbing, Drainage, and Gas Fitting. The safe approach is to schedule an assessment so the system can be checked, made safe, and tested before it is relied on again.
Can you repair or replace a hot water unit the same day?
Same-day service is available for all general plumbing and gas enquiries, which can include hot water faults, depending on availability and parts. The first step is confirming the unit type and the cause of the failure so the correct repair or replacement can be quoted. Once scope is clarified, Fixed Today Plumbing provides a fixed-price quote before work starts.
Are your plumbers licensed and insured, and what does that mean for me?
Yes. All attending technicians are licensed plumbers (NSW), and Fixed Today Plumbing is comprehensively insured, with valid insurance policies maintained (Public Liability and Workers Compensation). Public Liability helps protect you if accidental property damage occurs during work. Workers Compensation relates to workplace injuries on the job. Insurance does not replace the need for proper scope confirmation and clear quoting.
Do you provide invoices and documentation for rentals, strata, or businesses?
Yes, Fixed Today Plumbing provides receipts and invoices suitable for landlords, agents, and business records. We can also document work completed and tests performed where relevant, which is helpful for strata and commercial sites. Documentation depends on the type of work and what is required, so tell us what you need when booking and we will confirm it upfront.