Plumbing FAQ's in South Turramurra
Common plumbing questions from South Turramurra residents and property managers. If your question isn't covered here, call 1800 349 338 and we'll walk through your specific situation and confirm the next step.
How much does a plumber cost in South Turramurra?
Plumbing costs depend on scope, access, time on site, and parts required. We provide a fixed-price quote once the job is assessed onsite, so you know the full cost before we start. The price is by the job, not by the hour. Call-out fee status varies by area, so confirm when booking.
What causes blocked drains in older South Turramurra properties?
Tree root intrusion is the most common cause in streets with established trees, where fine roots enter cracks in aging terracotta or clay pipes and expand over time. Kitchen lines often present with solidified grease buildup that traps food scraps. CCTV inspection confirms the cause and location before we clear proceeds.
Do I need a licensed plumbing specialist for gas work?
Yes. Gas fitting and repairs in NSW must be performed by a licensed gasfitter (NSW), and a compliance certificate is issued after installation or repair to verify the work meets AS/NZS 5601.1 safety standards. DIY gas work is illegal and dangerous, creating risks of leaks, fires, or explosions.
How long does a water heater installation take?
Most residential hot water replacements are completed in 3 to 5 hours, depending on system type and whether existing connections need upgrading. Electric storage systems are typically faster than continuous flow gas installations, which require gas line testing and compliance certification. Timeframe is confirmed once scope is assessed onsite.
What should I do if a pipe bursts?
Isolate the water supply at the main meter to stop the leak, move valuables away from pooling water, and call for immediate dispatch. Do not attempt to repair an active burst yourself. We'll locate the source, isolate the damaged section, and explain the repair options once the leak is stopped.
Can you clear blocked drains without digging up my property?
Most blockages are cleared using hydro jetting without excavation. If CCTV inspection shows structural damage such as collapsed pipes or severe root intrusion, trenchless drain relining may be recommended as a no-dig alternative to traditional excavation. The approach is confirmed once the cause and condition are assessed.
How do I know if I need a plumber or if it's a DIY fix?
If the issue involves internal pipework, gas systems, drainage blockages beyond the trap, or anything requiring compliance certification, book a licensed and insured plumbing technician. DIY fixes are appropriate for replacing tap washers on accessible fixtures or resetting a tripped safety switch. If you're unsure, a quick call can confirm whether professional help is needed.
What does your Lifetime Labour Warranty cover?
Our warranty covers workmanship, joint integrity, fixture mounting, and installation quality. If something fails due to how we performed the work, we return and fix it at no charge. It doesn't cover component wear, water quality issues, or damage from external factors, which are typically covered by manufacturer warranties on parts.
Do you service strata properties in South Turramurra?
Yes. We coordinate with strata managers and committees to confirm scope, access requirements, and approval before starting work. Our services include blocked drains, ruptured pipe repairs, hot water servicing, and scheduled maintenance across common property and individual units. Documentation is provided for strata records after completion.
How quickly can you attend an emergency in South Turramurra?
Urgent jobs are dispatched immediately from the nearest available point. ETA is provided when booking and depends on current job load and traffic conditions. We prioritise active leaks, gas leaks, and situations causing property damage over scheduled maintenance work.