Plumbing FAQ's in St George
Common questions about plumbing services in the St George region, covering pricing, response times, and what's involved in typical jobs. If your question isn't answered here, call 1800 349 338 and we'll explain the process for your specific situation.
How quickly can a plumber reach St George properties for emergencies?
Emergency jobs are dispatched immediately from our West Sydney hub, with arrival times depending on current bookings and traffic conditions. We provide an ETA when you book and send updates if the technician is delayed. For non-urgent work, same-day service is usually available when booked early in the day.
What affects the cost of plumbing work in St George?
Cost depends on the scope of work, access to the affected area, parts required, and whether the job is urgent after-hours or standard scheduled work. We confirm scope onsite, explain what's involved, and provide a fixed-price quote before starting. The price quoted is the price paid, with no hidden fees or hourly rate surprises.
Is the call-out fee waived for St George bookings?
Call-out fee status varies by suburb within the St George region. Confirm the call-out fee when booking, as some areas within our service coverage have no call-out fee while others apply a standard fee that is deducted if you proceed with the quoted work.
Do plumbers provide quotes over the phone or do they assess onsite?
Most plumbing faults require onsite assessment to confirm scope accurately. We can't see the affected pipework, access constraints, or existing system condition over the phone. The assessment confirms what's involved, and we provide a fixed-price quote before starting work. You decide whether to proceed once scope and price are confirmed.
What plumbing issues are common in older St George homes?
Properties built during the post-war expansion period often have clay or terracotta drainage pipes, which are prone to tree root intrusion and cracking from ground movement. Older copper hot water supply pipes can corrode over time, leading to pinhole leaks. Galvanised steel water mains installed pre-1980 may have internal rust build-up restricting flow and causing pressure drops.
Should I try to fix a plumbing fault myself or call a licensed and fully insured plumber?
Attempting DIY plumbing repairs can void home warranties, create compliance issues for future building inspections, and escalate the fault into a larger, costlier problem. Licensed plumbers have the testing equipment, parts access, and regulatory knowledge to complete work safely and to Australian plumbing standards. For safety-critical faults like gas leaks or broken pipes, always call a licensed professional.
What is included in the Lifetime Labour Warranty?
The Lifetime Labour Warranty covers workmanship on repairs and installations completed by our technicians. If a fault develops due to how the work was performed, we return and rectify it at no charge. The warranty does not cover wear-and-tear on components, manufacturer defects in supplied parts, or damage caused by external factors after completion.
How does Fixed Today Plumbing handle urgent after-hours callouts?
Our 24/7 emergency service prioritises urgent jobs for immediate dispatch. When you call, we confirm the nature of the fault, assess urgency, and arrange the nearest available licensed plumber. ETA is provided where possible, and we send updates if arrival timing changes. Emergency work is priced the same as scheduled work, fixed upfront quote, no hourly rate surprises.
What plumbing services does Fixed Today Plumbing provide in St George?
We handle blocked drains, burst and leaking pipes, water heater repairs and installations, gas fitting and leak testing, general repairs (taps, toilets, showers), roof and gutter plumbing, and backflow prevention. Both commercial and domestic properties are serviced, with all work completed by licensed plumbers to Australian Standards.
Are your plumbers duly licensed and insured to work in St George?
All attending technicians are licensed plumbers (NSW) (Licence 305428C). We are comprehensively insured with Public Liability (protection if accidental property damage occurs during work) and Workers Compensation (protection related to workplace injuries on the job). Police checks and background checks are completed for all technicians.