Plumbing FAQ's in Ashfield
Common questions about plumbing in Ashfield often relate to response times, pricing clarity, and what's involved during the first visit. These answers are based on how we operate in this area and what typically affects service delivery.
How quickly can a plumber reach Ashfield for an emergency?
Urgent jobs are sent out first, and the nearest available fully licensed plumber is allocated from local dispatch points in West Sydney, Dolans Bay, and Ruse. An ETA is provided when you book, and arrival timing depends on current bookings and traffic conditions along Parramatta Road. Same-day service is available for most standard plumbing enquiries.
What does a fixed-price quote include, and when is it provided?
A fixed price quote is provided once the fault is diagnosed and the scope is confirmed onsite onsite. The price covers labour, parts, and testing, and is by the job, not by the hour. You decide whether to proceed once you know what's involved and what it will cost. There are no hidden costs, and the quote is valid for one month from the date issued.
Is there a call-out fee for plumbing work in Ashfield?
Call-out fee policies vary by service area and job type. Many suburbs have no call-out fee, but it's worth confirming the call-out fee status when booking. The phone team can clarify what applies to your specific address and whether the fee is waived or deducted from the final invoice if work proceeds.
What causes blocked drains in older Ashfield properties?
Blocked drains in older Ashfield homes typically result from tree root intrusion in original terracotta or clay lines, Fat-Oil-Grease buildup in kitchen waste pipes, or foreign objects lodged in toilet traps. Many properties near the railway corridor still have mid-century drainage vulnerable to cracking and root penetration from established street trees. A CCTV CCTV check locates the blockage and checks for structural damage before clearing.
How does dispatch work for Ashfield, and where do plumbers come from?
Ashfield is serviced from dispatch points in West Sydney, Dolans Bay, and Ruse. Urgent jobs are prioritised, and the nearest available licensed plumbing professional is allocated based on current bookings and travel time. Response timing depends on traffic conditions and the nature of the fault, but immediate dispatch is available for emergencies around the clock.
What should I do if I smell gas in my Ashfield home?
If you smell gas, ventilate the area, don't operate electrical switches or ignition sources, and arrange an assessment so a licensed gas fitter can locate the leak and make the system safe. Gas smells present as a distinctive "rotten egg" odour due to the added mercaptan odorant. We use combustible gas detectors and thermal imaging to find leaks in pipework, connections, and appliances, then repair or replace the faulty section and test the system before recommissioning.
Can you replace a water heater on the same day in Ashfield?
Same-day hot water service replacement depends on the unit type, availability of the replacement system, and access to the installation site. We carry common models for electric storage and continuous flow gas systems, and can often complete the installation in a single visit if the replacement is straightforward. We explain the options, provide a fixed quote, and confirm timing before starting work.
What does the Lifetime Labour Warranty cover?
The Lifetime Labour Warranty covers workmanship on all plumbing repairs and installations completed by Fixed Today. It protects you if a fault occurs due to the way the work was performed, but does not cover wear and tear on parts, damage caused by third parties, or issues unrelated to the original job. Manufacturer warranties apply separately to hardware and appliances.
Do you service strata and commercial properties in Ashfield?
Yes. We service strata complexes, offices, retail premises, and light industrial sites across Ashfield. We're familiar with site induction requirements, access coordination, and documentation standards for maintenance logs and compliance records. We can work around operating hours and provide job documentation suitable for strata managers, facility coordinators, and business owners.
What happens during the first visit for a plumbing fault in Ashfield?
The first visit involves assessing the fault, confirming the affected area, and explaining what's required to fix it. We use diagnostic tools such as CCTV cameras for drainage, electronic leak detectors for hidden bursts, and pressure testing for gas systems. Once the scope is confirmed onsite, we provide a fixed-price quote, and you decide whether to proceed. If you approve, we complete the work, test the outcome, and clean up the work area before leaving.
