Plumbing FAQ's in South Coogee
The following questions reflect common concerns from South Coogee residents and property managers. If your specific question isn't covered, call 1800 349 338 and we'll clarify what applies to your situation and arrange an assessment if needed.
How much does a plumber cost in South Coogee?
Plumbing costs depend on the scope of work, access requirements, parts needed, and timing. Fixed Today provides a fixed-price quote after confirming the scope onsite, so you know the full cost before work starts. The price is by the job, not by the hour, and there are no hidden fees added at the end. For many areas there is no call-out fee; confirm the call-out fee status for South Coogee when booking.
Do you service all of South Coogee and the 2034 postcode?
Yes. Fixed Today services the full South Coogee area and the surrounding Eastern Suburbs from local dispatch points across Sydney. We're part of a multi-van fleet model that allocates the nearest available licensed plumbing specialist based on your location and booking urgency, with standard service coverage extending approximately 60km from our dispatch hubs.
What does your Lifetime Labour Warranty cover?
Our Lifetime Labour Warranty covers the workmanship we performed. If a fault develops in the labour component of a installation or repair we completed, we return to fix it at no additional cost for the labour. Manufacturer warranties on parts and appliances are separate and apply as per the manufacturer's terms. This structure gives you clear accountability tied to what we did versus what a component manufacturer guarantees.
Are your plumbers insured and licensed?
All attending technicians are fully licensed plumbers in NSW. The business holds Licence 305428C covering Plumbing, Drainage, and Gas Fitting. We carry full Public Liability insurance, which protects you if accidental property damage occurs during the job, and Workers Compensation insurance, which covers workplace injury protection related to work onsite. These insurances are current and maintained as a condition of holding the licence.
How quickly can you get to South Coogee for an emergency?
Emergency jobs are dispatched immediately and the nearest available technician is allocated from our local Sydney hubs. An ETA is provided when you book and updated if arrival timing changes due to traffic or current job completion. Same-day service is available for standard bookings where scheduling allows. Response timing depends on current workload, your location within South Coogee, and access conditions such as parking availability.
What happens if the job costs more than the original quote?
If inspection or work in progress reveals additional issues beyond the original scope, we stop, explain what was found, outline the options to address it, and provide a revised quote before proceeding with any additional work. You decide after scope is defined. The original quoted work is completed at the agreed price, and any extra work only proceeds if you approve the revised quote.
Can you clear blocked drains without digging up the yard?
Many blocked drains are cleared using high-pressure water jetting without excavation. A CCTV drain CCTV check confirms the blockage location and type before clearing begins. If the camera shows the pipe has collapsed or is severely damaged by root intrusion, excavation or trenchless pipe relining may be required. We explain what the camera revealed, outline the repair or clearing options, and quote the work before proceeding.
Do you provide documentation for strata and commercial properties?
Yes. We provide job documentation suitable for strata maintenance logs, landlord reporting, and commercial building compliance records. Where regulated work requires it, such as gas fitting or backflow prevention device testing, we issue the required compliance certificate or test tag upon completion. Invoices and receipts are provided for all work and are suitable for agent or business accounting requirements.
What should I do if I smell gas in my South Coogee property?
If you smell gas, turn off the gas supply at the meter if you can safely reach it, open windows and doors to ventilate the area, and do not operate electrical switches or ignition sources. Arrange immediate assessment by a licensed and fully insured gas fitter. Do not attempt to locate the leak yourself. A licensed gas fitter will use detection equipment to find the source, repair it, and test the system to confirm it is gas-tight and safe to use.
Can you work around strata access rules and parking restrictions?
Yes. We confirm access details when booking, including strata sign-in requirements, parking restrictions, and any timing windows for noisy work. If parking is tight in the older residential streets of South Coogee, we use smaller service vehicles where needed. Let us know about access constraints or strata rules when booking and we'll coordinate to ensure the technician arrives prepared and the work complies with building requirements.