Plumbing FAQ's in Shalvey
The questions below address what Shalvey residents and business owners ask most often about plumbing services, pricing, and what to expect when booking a plumber. If your question isn't covered here, call us on 1800 349 338 and we'll answer it directly.
Should I hire a local plumbing specialist or attempt DIY repairs?
DIY plumbing carries serious risks including water damage, gas safety hazards, and voiding building warranties or insurance coverage if work isn't completed to code. Licensed plumbers in NSW must meet strict training and compliance standards (our licence is 305428C), and all work is covered by insurance and warranties. For anything beyond basic maintenance like changing a tap washer, it's safer and often more cost-effective long-term to hire a licensed professional.
How much does plumbing cost in Shalvey?
Plumbing costs depend on the scope of work, access conditions, parts required, and time onsite. We provide a fixed-fee quote after assessing the job onsite, so you know the full cost before we start. The price is by the job, not by the hour, with no hidden fees added later. For a specific quote, book an onsite assessment and we'll confirm pricing once we've seen what's involved.
What plumbing services do you offer in Shalvey?
We handle the full range of commercial and domestic plumbing including blocked drains, hot water systems, gas fitting, broken pipes, leaking taps, toilet and shower repairs, roof and gutter leaks, strata plumbing, and emergency callouts. If it involves water, gas, or drainage, we're licensed and equipped to assess and fix it.
Do you provide free quotes for plumbing work in the 2770 postcode?
We provide onsite assessments where we confirm the scope, explain what's involved, and give you a fixed-price quote before starting work. The assessment allows us to see the actual conditions and quote accurately, which isn't possible over the phone. Once you have the quote, you can decide whether to proceed with no obligation to commit immediately.
What causes blocked drains in older Shalvey properties?
Older homes in Shalvey often have terracotta or clay drainage pipes that crack over time, allowing tree roots to enter and trap debris. Kitchen drains also block from fat and grease buildup that solidifies in the pipes. We use CCTV cameras to locate the blockage and identify the cause, then clear it with high-pressure water jetting and explain any structural issues found during inspection.
How quickly can you respond to plumbing emergencies in Shalvey?
Urgent jobs are dispatched immediately from our West Sydney hub. Response timing depends on current bookings and traffic conditions, but we aim to reach most Shalvey properties within typical emergency windows. When you call, we'll confirm the ETA based on the nearest available technician and provide updates if timing changes.
What should I do if I smell gas in my Shalvey home?
If you smell gas (a distinctive "rotten egg" odour), ventilate the area by opening windows and doors, don't operate electrical switches or create sparks, and isolate the gas supply at the meter if you can do so safely. Then leave the property and call us immediately on 1800 349 338. We'll dispatch a properly licensed gas fitter urgently to locate and fix the leak.
Do you service the entire Shalvey and 2770 postcode area?
Yes, we service all of Shalvey and the surrounding 2770 postcode from our West Sydney dispatch hub. We also cover the broader Western Sydney region and can travel up to 60km from our base locations for emergency and scheduled work.
What's included in your Lifetime Labour Warranty?
Our Lifetime Labour Warranty covers the workmanship on repairs and installations we complete. If a fault develops due to how we performed the work, we'll return and fix it at no charge. Manufacturer warranties on parts and appliances are separate and vary by brand. We explain both warranties clearly when quoting so you know what's covered.
Can you clear blocked drains on the same day?
Most blocked drains can be cleared during the first visit using our high-pressure water jetting equipment. We carry CCTV cameras to diagnose the blockage location and cause, then clear it and verify flow is restored. If structural damage is found (cracked pipes, root intrusion requiring excavation), we explain the repair options and provide a separate quote for that work.