Plumbing FAQ's in East Ryde
Plumbing decisions often involve uncertainty around cost, timing, and whether professional help is actually required. The questions below reflect what East Ryde residents commonly ask when booking a plumber or dealing with an urgent issue. If your question isn't covered here, call us on 1800 349 338 and we'll answer it directly.
Should I attempt plumbing repairs myself or hire a properly licensed and insured plumber?
Plumbing work in NSW requires a licence for legal and safety reasons. DIY plumbing can void property warranties, create compliance issues during building inspections, and cause water damage or gas safety risks if done incorrectly. Licensed plumbers are trained to meet Australian Standards and carry insurance to protect you if something goes wrong. For anything beyond basic maintenance like replacing a showerhead, it's safer and more cost-effective to hire a professional.
How much do plumbing services typically cost in East Ryde?
Plumbing costs vary based on the scope of work, access requirements, parts needed, and urgency. We provide a fixed-price quote after assessing the job onsite, so you know the exact cost before work starts. The price is by the job, not by the hour, and there are no hidden fees added at the end. For emergency work, the same fixed-price model applies; we don't inflate pricing for after-hours calls.
What types of plumbing issues do you handle in East Ryde?
We handle blocked drains and sewer lines, burst and leaking pipes, hot water system repairs and installations, leaking taps and toilets, shower repairs, gutter and roof leaks, gas fitting and appliance connections, and general plumbing maintenance for commercial and domestic properties. If you're unsure whether we cover your specific issue, call us and we'll confirm what's involved.
Do you provide quotes over the phone or do you need to visit the property?
Most plumbing jobs in East Ryde require an onsite assessment to confirm scope and provide accurate pricing. We can't see pipe condition, access constraints, or the full extent of a fault over the phone, so quoting remotely would be guesswork. We visit the property, assess the issue, and provide a fixed price quote before starting work. You decide whether to proceed once you know what's involved and what it will cost.
What does a correctly licensed plumbing technician actually do?
Licensed plumbers install, repair, and maintain water supply systems, drainage and sewer lines, hot water systems, gas appliances, and roof plumbing. The work includes diagnosing faults, sourcing parts, performing repairs or installations to Australian Standards, testing outcomes, and providing compliance documentation where required. Licensing ensures the tradesperson has completed formal training and holds current insurance to protect customers.
How do I stop a toilet that keeps running after flushing?
A toilet that runs continuously usually has a faulty flush valve or flapper seal that isn't closing properly, allowing water to flow from the cistern into the bowl. You can try isolating the water supply using the tap behind the toilet to stop the waste temporarily, but the valve will need replacement to fix it permanently. Toilet repairs are typically straightforward and cost-effective when handled by a licensed and fully insured plumber.
Can you repair a leaking shower without replacing the entire fixture?
In most cases, yes. Leaking showers often result from worn cartridges, O-rings, or valve seals, which can be replaced without removing the entire fixture. We assess the fault, confirm whether parts are available for that tap model, and provide a fixed quote for the repair. If the leak is caused by failed waterproofing behind tiles, the scope and cost will be different, and we'll explain the options before proceeding.
Do you service all areas within the 2113 postcode and surrounding suburbs?
Yes, Fixed Today services the entire East Ryde area within the 2113 postcode, as well as surrounding suburbs across the Northern Suburbs and City of Ryde region. We operate from local dispatch points and can travel up to 60km from our hubs for emergency calls. If you're unsure whether we cover your location, call us and we'll confirm availability and provide an estimated arrival time.
Can you clear blocked drains without digging up the property?
In many cases, yes. We use high-definition CCTV drain cameras to locate the blockage and high-pressure water jetting to clear it without excavation. If the camera inspection shows structural damage such as collapsed pipes or severe root intrusion, we'll explain whether trenchless drain relining or excavation and replacement is required, and provide a fixed quote for the recommended approach before proceeding.
How quickly can you respond to plumbing emergencies in East Ryde?
We operate 24/7 for plumbing emergencies, with immediate dispatch for urgent jobs. Response time depends on current bookings, traffic conditions, and the distance from our nearest available technician. We provide an ETA when you call and send updates if conditions affect arrival. For non-urgent work, we schedule appointments at a time that suits you and confirm the booking window in advance.
