Blocked Drain FAQ's in Ermington
What typically causes blocked drains in Ermington properties?
Blockages in Ermington homes commonly result from grease and food debris in kitchen lines, hair and soap scum in bathrooms, and tree root intrusion in older terracotta or clay pipes. In low-lying areas near the Parramatta River, heavy rain can also affect stormwater drains. A CCTV CCTV inspection identifies the blockage type and location, allowing us to select the most effective clearing method and confirm whether the pipe has been damaged.
How do you clear a drain blockage without damaging the pipes?
We use high-pressure water jetting to scour grease, hair, and debris from pipe walls, restoring near-full flow capacity without the risk of chemical corrosion. For tree roots, the jetter can cut through lighter intrusions. If CCTV inspection reveals structural damage, we explain the options (including trenchless pipe relining for inaccessible lines) and confirm scope before proceeding. All clearing methods are selected based on the pipe material, age, and condition to avoid further damage.
What should I do if my drain is backing up right now?
Stop using sinks, showers, or toilets connected to the blocked line to prevent further overflow. If water is actively backing up into the property, call our 24/7 emergency line. Urgent jobs are dispatched immediately from our West Sydney hub, with an ETA provided when booking. On arrival, we assess the blockage, explain the clearing method, and provide a fixed-price quote before starting work. If the blockage can be cleared during the first visit, we complete the job and verify flow has been restored.
Can tree roots be removed without digging up my yard?
In many cases, yes. High-pressure water jetting can cut through tree roots and clear the line. If CCTV inspection shows structural damage to the pipe, trenchless pipe relining offers a less disruptive alternative by inserting a resin-lined sleeve that cures in place, creating a new pipe within the existing one. This avoids excavation beneath driveways, gardens, or established landscaping. We explain the options once the assessment is complete and confirm scope before proceeding with any additional work.
How long does it take to clear a blocked drain?
A straightforward blockage (grease, hair, or light debris) can often be cleared within one to two hours, including assessment, clearing, and flow testing. Tree root intrusions or blockages deep within the sewer line may take longer, depending on the severity and whether structural repairs are needed. We provide an estimated timeframe once the camera inspection is complete and the scope is defined. If follow-up work is required, we coordinate the next visit to suit your schedule.
What affects the cost of clearing a blocked drain?
The price depends on the blockage type, location, and whether the pipe has been damaged. A simple kitchen or bathroom blockage in an accessible line is typically less costly than a deep sewer blockage requiring CCTV inspection and high-pressure jetting. If tree roots have caused structural damage and pipe relining is needed, that involves additional materials and time. We provide a fixed-price quote once the assessment is complete and the scope is confirmed onsite, with no hidden fees. The price is set by the job, not by the hour.
How can I prevent blocked drains in my Ermington property?
Avoid pouring fats, oils, and grease down kitchen sinks (dispose of them in the bin once cooled). Use drain guards in showers and basins to catch hair and debris. Only flush toilet paper and human waste; sanitary products, wipes, and other items should go in the bin. For properties with large trees near sewer lines, consider an annual CCTV check to check for early signs of root intrusion before a full blockage develops. Regular maintenance reduces the risk of emergency callouts.
Do you provide same-day service for blocked drains in Ermington?
Yes, same-day service is available for standard blocked drain enquiries, subject to current booking schedules. For emergencies such as sewer backups or active overflows, immediate dispatch is prioritised and the nearest available licensed and insured plumber is allocated to your property. We provide an ETA when booking and confirm arrival timing by phone or SMS. If same-day service isn't available due to high demand, we'll offer the earliest available appointment and advise on interim measures to manage the issue safely.
Are your plumbers licensed and insured for drainage work?
Yes. All attending technicians are licensed plumbers in NSW (Licence 305428C). We carry Public Liability insurance, which provides protection if accidental property damage occurs during work, and Workers Compensation, which relates to workplace injuries on the job. Drainage work must be performed by licensed professionals to ensure compliance with Australian Standards and to protect both the property and the occupants. Compliance certificates are issued where required by Sydney Water or local regulations.
What happens if the blockage can't be cleared on the first visit?
If CCTV inspection reveals a blockage that requires specialised equipment, structural repairs, or access coordination (such as strata approval for common property work), we explain the next steps and provide a revised quote based on the confirmed scope. We coordinate the follow-up visit to suit your schedule and keep you informed throughout the process. If the blockage is in a section of pipe that has collapsed or been severely damaged, we discuss repair options including excavation or trenchless relining, depending on the location and access constraints.
