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Plumber North Willoughby

Fixed Today Plumbing serves North Willoughby with licensed plumbers dispatched from local hubs across Sydney's Lower North Shore. All work is quoted upfront and backed by our Lifetime Labour Warranty.

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Fixed Today Plumbing serves North Willoughby with licensed plumbers dispatched from nearby hubs across Sydney's metro area, including our West Sydney base. For urgent jobs, we send the nearest available technician first, typically arriving within standard response windows for the Lower North Shore. This covers commercial and residential plumbing across the 2068 postcode, with work quoted upfront once the scope is established onsite. Established suburbs like North Willoughby often present a mix of older terracotta drainage and updated PVC systems, so we confirm pipework condition during the initial assessment to provide an accurate flat-rate quote before any work proceeds.

We're a family-owned Sydney plumbing company with over 15 years of operation and a near-perfect rating from 800+ verified reviews. All attending technicians are licensed in NSW (Licence 305428C) and the business carries current Public Liability and Workers Compensation insurance, which protects you if accidental property damage or a workplace injury occurs during the job. Our pricing is fixed by the job, not by the hour, and the quote you receive is the price you pay. There are no hidden costs added at the end.

We operate 24/7 for emergency jobs, with same-day availability for standard plumbing requests when capacity allows. Work is completed to Australian plumbing standards and backed by our Lifetime Labour Warranty on workmanship. You can reach us on 1800 349 338 to discuss the issue, confirm the call-out fee status for your suburb, and arrange a convenient booking time.

Hot Water Systems

When hot water runs out mid-shower or the tank starts leaking, it disrupts the household immediately. Fixed Today Plumbing installs, repairs, and maintains electric storage tanks, continuous flow gas units, and heat pump systems across North Willoughby properties. The assessment begins with confirming the fault (no hot water, fluctuating temperature, visible rust, or tank leakage), then checking the system type, age, and installed location to determine whether replacement or repair is the practical solution. The fixed-price quote is provided once the scope is clarified, covering the unit, labour, compliance work, and removal of the old system where replacement is required.

Hot water system failures in residential properties typically trace back to a few common causes. In electric storage tanks, sediment accumulation at the base insulates the heating element and reduces efficiency over time, while a corroded sacrificial anode rod allows the tank lining to deteriorate. Gas continuous flow units may experience ignition failures due to faulty thermocouples or blocked burners. When a system reaches 10 to 12 years of age, component wear increases and replacement often becomes more cost-effective than repeated repairs.

All water heater installations in NSW must meet the requirements of AS/NZS 3500 and the National Construction Code. This includes mandatory installation of a Tempering Valve to limit water temperature at the tap to 50°C (preventing scalding injuries) and a Pressure Relief Valve to prevent tank over-pressurisation. We confirm these safety devices are correctly installed and tested before the job is finalised. Manufacturer warranties on the tank and components are registered at installation, and our Lifetime Labour Warranty covers the workmanship for the life of the system.

For urgent situations such as a ruptured tank flooding the property, we can isolate the water supply by phone to stop further damage while the plumber is on the way. Once onsite, the priority is making the area safe, containing the water, and confirming whether an immediate temporary repair or full replacement is needed. Where same-day replacement is possible and parts are available, we complete the install and have hot water restored within hours.

Fixed Upfront Pricing

The price quoted is the price you pay. We confirm the scope onsite, provide a fixed quote before starting, and there are no hourly rates or surprise costs added at the end.

Verified Customer Reviews

Fixed Today Plumbing has a near-perfect 5-star rating based on over 800 verified customer reviews, reflecting consistent service quality and customer satisfaction across Sydney.

24/7 Emergency Dispatch

Urgent plumbing jobs are sent out immediately from the nearest dispatch hub. We provide ETA updates and prioritise safety-critical situations such as gas leaks, flooding, and ruptured pipes.

Licensed and Insured

All technicians are licensed NSW plumbers (Licence 305428C). The business holds current Public Liability and Workers Compensation insurance, protecting you and your property during every job.

Blocked Drains

A slow-draining sink or toilet that won't flush properly signals a blockage somewhere in the line. Fixed Today Plumbing clears blocked drains in North Willoughby using high-definition drain inspection cameras to locate the obstruction and high-pressure jetting to remove it. The CCTV check identifies whether the blockage is caused by accumulated Fat, Oil, and Grease (FOG), tree root intrusion, or a structural pipe issue such as a crack or collapse. Once the blockage type and location are confirmed, we explain the clearing method and provide a fixed-price quote before proceeding.

In established North Shore suburbs, drainage blockages often involve tree root intrusion into older terracotta or clay pipes. Fine roots enter through microscopic cracks in the pipe joints, then expand over time as they seek moisture. The roots trap toilet paper, grease, and other debris, creating a dense mat that restricts flow and eventually causes a full blockage. Kitchen sink blockages, by contrast, are usually FOG-related. As cooking fats cool and solidify inside the pipe, they coat the walls and narrow the diameter, trapping food scraps and soap residue until water can't pass.

We use CCTV camera technology to visually confirm what's blocking the line and where it's located within the property boundary. The camera feed is recorded, so you can see the condition of the pipe and understand what caused the blockage. For most obstructions, high-pressure jetting (hydro-jetting) is the clearing method. The jetter fires water at several thousand PSI through a specialised nozzle, pulverising roots and scouring grease from the pipe walls to restore near-full flow capacity.

If the camera inspection reveals structural damage such as a collapsed section or severe root penetration that jetting alone won't resolve, we explain the repair options (excavation or trenchless drain relining) and confirm the additional scope before any extra work is quoted or started. The goal is a permanent resolution, not a temporary patch that fails again in a few months. Flow is tested after clearing to verify the line is functioning correctly, and we clean up the work area before leaving.

Leaking Taps

A dripping tap wastes water continuously and drives up utility costs over time. Even a slow drip can waste thousands of litres per year. We repair leaking taps and mixer fittings across North Willoughby by replacing worn washers, O-rings, or ceramic disc cartridges, depending on the tap type and age. The assessment involves isolating the water supply, disassembling the tap to identify the failed component, and confirming whether parts are available for repair or if replacement is more practical.

In mixer taps and modern single-lever designs, the internal ceramic disc cartridge controls water flow and temperature. When this cartridge wears out, the tap drips or leaks from the base. Replacement cartridges are brand-specific, so we confirm the tap make and model to source the correct part. For older compression taps with rubber washers, the washer deteriorates over time due to constant friction and water pressure, eventually allowing water to seep past even when the tap is turned off.

We carry common replacement parts in our mobile workshops, which allows us to complete most tap repairs on the first visit. Where a tap is heavily corroded or the internal threads are damaged beyond repair, replacement is the more reliable option. The new tap is installed to the manufacturer's specifications and tested for leaks before leaving. This prevents ongoing water waste and restores proper function to the fixture.

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Roof & Gutter Repairs

Roof and gutter leaks allow water to penetrate the building envelope, causing internal water damage, ceiling staining, and structural deterioration if left unaddressed. We inspect and repair roof plumbing and gutter systems across North Willoughby, identifying issues such as blocked downpipes, rusted gutter sections, damaged flashing, or failed roof penetrations around vents and skylights. Sydney's storm season can expose weaknesses in older roof plumbing, so early detection and repair prevent more extensive water damage later.

The inspection begins with checking gutters for debris accumulation (leaves, moss, silt) that blocks water flow and causes overflow during heavy rain. We clear blockages and flush downpipes to confirm free drainage. Rusted or corroded gutter sections are identified and replaced where the metal has deteriorated beyond effective sealing. Roof flashing around chimneys, skylights, and pipe penetrations is checked for cracks, gaps, or lifting that allows water to track under the roofing material.

For roof leaks presenting as ceiling stains or dripping inside the home, we trace the water entry point by examining the roof structure from above and correlating it with the internal damage location. Water doesn't always drip straight down; it can travel along rafters or sarking before appearing inside. Once the entry point is identified, the repair is scoped and quoted before work starts. All gutter and roof repairs are tested where practical (by running water through the system) to confirm the leak is resolved before we leave.

Shower Repairs

Shower issues such as inconsistent water temperature, low pressure, dripping taps, or leaks from the base disrupt daily routines and can lead to hidden water damage behind tiles if not addressed. We diagnose and repair shower faults across North Willoughby by testing water flow, checking mixer operation, inspecting the shower base for membrane failure, and confirming drainage function. The fixed-price quote is provided once the fault is identified and the repair scope is clear.

Temperature fluctuations in showers are often caused by a faulty thermostatic mixing valve or an imbalanced hot and cold water supply. When one tap is opened elsewhere in the house, pressure drops on that line, causing the shower temperature to swing suddenly. A thermostatic mixer compensates for these pressure changes automatically, maintaining a stable temperature. If the mixer cartridge fails, replacement restores consistent performance.

Shower leaks presenting as water seeping through the ceiling below or dampness in adjoining rooms usually trace back to a failed waterproof membrane under the tiles or a compromised tile grout seal. Water penetrates through gaps in the grout or around poorly sealed fixtures, then tracks through the substrate and into the structure below. Repairing these leaks involves re-waterproofing the problem area, which may require removing and replacing tiles. We explain the scope and access requirements before quoting this type of work.

For straightforward repairs such as replacing a dripping showerhead, worn tap washers, or a blocked drain grate, the work is typically completed on the first visit. Water pressure is tested after repair to confirm normal flow, and the area is cleaned up before we leave.

Toilet Repairs

A malfunctioning toilet that won't stop running, flushes weakly, or leaks at the base is both frustrating and wasteful. We repair and replace toilets across North Willoughby, addressing issues such as failed cistern components, cracked pans, blocked trap ways, and faulty flush mechanisms. The assessment begins by testing the flush cycle, checking for leaks at the base and inlet connections, and inspecting internal cistern components for wear or damage.

Toilets that run continuously after flushing typically have a worn flapper valve or flush seal inside the cistern. Water seeps past the seal and flows into the bowl constantly, wasting hundreds of litres per day. Replacing the flapper or adjusting the float mechanism stops the flow and restores normal operation. Weak or incomplete flushing often results from a blocked rim jet (the small holes under the toilet rim) or insufficient water volume within the cistern due to a misadjusted float.

Leaks at the base of the toilet indicate a failed wax seal or pan collar. Water seeps out during flushing and can damage the subfloor and ceiling below if ignored. The toilet must be removed to replace the seal, then re-set and tested for leaks. We carry common toilet repair parts in our vans, so most cistern and seal repairs are completed on the first visit without needing to order parts.

Where a toilet pan is cracked or the internal trap is severely blocked and cannot be cleared, replacement is the practical solution. The new toilet is installed to plumbing code requirements, secured to the floor, connected to the waste line, and tested for flush performance and leaks. We remove the old toilet and clean up the area as part of the service.

Gas Fitting

Gas work must be performed by a duly licensed gas fitter to meet safety regulations and prevent the risk of leaks, carbon monoxide exposure, or fire. Fixed Today Plumbing holds a current NSW gas fitting licence and provides gas appliance installations, leak identification, and compliance work across North Willoughby. This includes installing new gas cooktops, ovens, heaters, and hot water systems, as well as repairing or replacing faulty gas lines and testing systems for leaks.

All gas installations in Australia must comply with AS/NZS 5601.1, which sets out requirements for pipe sizing, appliance venting, pressure testing, and safety device installation. After any gas line is installed or repaired, a pressure loss test is conducted to confirm the system is gas-tight before it's recommissioned. A compliance certificate is issued upon completion, verifying the work meets safety standards.

Gas leaks present as a distinctive "rotten egg" smell (an added mercaptan odorant), a hissing sound near pipes or appliances, or dead vegetation over underground gas lines. If you smell gas, the immediate action is to ventilate the area, avoid creating sparks (don't use light switches or electrical devices), and call a licensed gas fitter. We attend gas leak callouts as priority emergencies, locating the leak using specialised detection equipment, isolating the gas supply, and making the system safe before quoting and completing the repair.

For new gas appliance installations, we confirm the existing gas line capacity is adequate for the additional load, extend or upgrade the line if required, connect the appliance to manufacturer specifications, and test for leaks and correct operation. All work is documented and the compliance certificate is provided for your records.

Burst & Leaking Pipes

A broken pipe or concealed leak can cause extensive water damage before it's even noticed. Water soaks into walls, ceilings, and subfloors, leading to structural damage, mould growth, and expensive remediation if not isolated and repaired quickly. We respond to burst and leaking pipe emergencies across North Willoughby, using electronic leak detection equipment to locate hidden leaks without unnecessary demolition, then repairing or replacing the damaged section to restore the system.

Burst pipes in residential properties typically occur where corrosion has weakened the pipe wall (common in older galvanised steel lines), where water pressure spikes have overstressed a joint, or where ground movement has stressed a buried line. Leaks often present as damp patches on walls or ceilings, unexplained water pooling, or a sudden increase in water usage without an obvious cause. We use ultrasonic leak testing and thermal imaging to pinpoint the leak location, which minimises the need for invasive investigation and reduces repair costs.

For active leaks causing flooding, the priority is isolating the water supply to stop further damage. We can guide you through turning off the mains supply by phone while the plumber is on the way. Once onsite, the leak is located, the damaged section is cut out, and a new section of pipe is installed using the appropriate joining method (compression fitting, soldered joint, or push-fit connection depending on the pipe material). The repair is pressure-tested to confirm it's watertight before the water is turned back on.

Concealed leaks that have been active for some time may require coordination with other trades (builders, waterproofers) to repair the water-damaged structure after the pipe is fixed. We document the plumbing repair with photos and provide a written scope for insurance or remediation purposes where needed.

Strata Plumbing

Strata properties involve shared plumbing infrastructure and clear boundaries between lot owner responsibility and common property maintenance. Fixed Today Plumbing works with strata managers, owners' corporations, and individual lot owners across North Willoughby to manage plumbing issues in apartment buildings and townhouse complexes. We coordinate access, document work for strata records, and clarify responsibility boundaries before quoting to avoid disputes over who pays for what.

Common property plumbing in strata schemes typically includes the main water supply line, sewer and stormwater mains, roof and gutter drainage, fire service lines, and any shared hot water systems. Lot owner responsibility usually begins at the connection point inside the lot boundary (the first tap, fixture, or junction). When a blockage or leak affects multiple units or occurs in a shared line, it's a common property issue. When it's isolated to one unit's internal plumbing, it's a lot owner responsibility.

We provide strata plumbing services including:

  • Blocked drain unblocking and CCTV inspections of shared sewer lines
  • Burst pipe repairs in common property areas and riser mains
  • Hot water system servicing for shared central units
  • Roof and gutter maintenance and stormwater drain unblocking
  • Gas fitting and appliance compliance in common areas
  • Backflow prevention device testing and certification

For urgent situations affecting multiple units (such as a burst main flooding common areas), we attend as an emergency and liaise with the strata manager to arrange immediate access. Work is documented with photos and written scope reports suitable for strata committee review and insurance claims. Where possible, we schedule routine maintenance work during off-peak hours to minimise disruption to residents.

General Plumbing

Fixed Today Plumbing handles the full scope of residential and light commercial plumbing work across North Willoughby, from minor fixture repairs to bathroom renovations and new construction plumbing installations. If it involves water supply, drainage, or gas, we can assess it, quote it, and complete it to Australian Standards. Our mobile workshops carry a wide range of parts and tools, which means many jobs are completed on the first visit without delays waiting for parts to arrive.

General plumbing services we provide include:

  • Tap and mixer repairs or replacements throughout the home
  • Toilet cistern repairs, pan replacements, and new toilet installations
  • Sink and basin installations, including waste and trap connections
  • Shower repairs, mixer replacements, and re-waterproofing where required
  • Hot water system installations for electric, gas, and heat pump units
  • Gas appliance connections for cooktops, ovens, heaters, and barbecues
  • Backflow prevention device installation and annual testing
  • Water filter and purification system installations

For renovation and new construction work, we coordinate with builders and other trades to ensure plumbing rough-in is completed on schedule and to code. This includes setting out water supply and waste lines, installing in-wall carriers for wall-hung fixtures, pressure testing all new lines, and returning for final fixture installations once wall and floor finishes are complete. All work is inspected and verified before handover.

We arrive in uniform, use drop sheets to protect finished floors, and clean up the work area before leaving. Police checks and background checks are completed for all technicians, and we follow entry instructions carefully in security-sensitive homes. The job is explained in plain English before we start, and you can decide whether to proceed once the fixed-price quote is confirmed.

Emergency Plumbing

Plumbing emergencies don't wait for business hours. Fixed Today Plumbing operates 24/7 across North Willoughby and surrounding areas, dispatching licensed emergency plumbers to urgent situations such as burst pipes flooding a property, gas leaks presenting an immediate safety risk, sewer backups causing unsanitary conditions, or complete loss of water supply. Urgent jobs are sent out immediately, with the nearest available technician allocated from our dispatch hubs to minimise travel time.

An emergency callout begins with a brief assessment by phone to confirm the nature of the issue and provide immediate safety guidance where needed (such as isolating the water mains or ventilating a gas leak). The plumber is dispatched with an ETA provided at booking. Once onsite, the priority is making the situation safe, stopping active leaks or isolating faulty systems, and assessing the damage. The repair scope is explained and a fixed-price quote is provided before any work proceeds, unless the situation is actively worsening and requires immediate action to prevent further harm.

Common plumbing emergencies we respond to include:

  • Burst water mains or supply lines flooding the property
  • Sewer line blockages causing waste to back up inside the home
  • Gas leaks detected by smell or gas alarm activation
  • Hot water system ruptures flooding the interior
  • Collapsed stormwater drains during heavy rain causing internal flooding

Our vans are fully stocked with parts, tools, and safety equipment to handle most emergency repairs on the spot. Where a temporary repair is needed to make the system safe (such as capping a burst pipe until a permanent fix can be scheduled), we explain what's been done and what the next step is. All emergency work is documented, and you receive a written record of the repair for insurance purposes where needed.

Commercial Plumbing

Commercial properties rely on functional plumbing to maintain operations, meet health and safety standards, and avoid costly downtime. Fixed Today Plumbing provides commercial plumbing services to businesses across North Willoughby, including retail shops, office buildings, medical centres, hospitality venues, and industrial sites. We schedule work around your operating hours where possible, complete jobs efficiently to minimise disruption, and provide documentation suitable for compliance records and facility management logs.

Commercial plumbing work differs from residential in scale, compliance requirements, and the impact of downtime. A drain blockage in a restaurant kitchen halts food service. A leaking pipe in a medical centre creates infection control risks. A failed hot water service in a gym affects member satisfaction. We prioritise rapid response for business-critical faults and provide clear timeframes for non-urgent maintenance work.

Commercial plumbing services we provide include:

  • Scheduled maintenance for drainage systems, grease traps, and floor waste grates
  • Hot water system servicing and replacement for high-demand commercial units
  • Backflow prevention device testing and annual certification
  • Gas appliance installations and compliance work for commercial kitchens
  • Pipe repairs and replacements in accessible and concealed locations
  • Toilet and amenities repairs for high-traffic facilities

We follow site induction procedures, sign in and out as required, and coordinate with building managers to manage access and minimise impact on tenants. All work is completed to Australian plumbing standards, and compliance certificates are provided where required by regulation. Invoices and job documentation are provided in a format suitable for accounts payable and facility records.

For planned commercial projects such as fit-outs, refurbishments, or new installations, we provide detailed quotes, work to agreed schedules, and communicate progress to keep the project on track. Quality and timeliness are both priorities in commercial environments, and we deliver on both.

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Plumbing FAQ's in North Willoughby

Booking a plumber raises practical questions, especially when you're unsure what's involved or what it will cost. Below are answers to questions North Willoughby residents commonly ask. If your specific question isn't covered, call us on 1800 349 338 and we'll explain what's involved and arrange a convenient time for an onsite assessment.

Should I attempt plumbing repairs myself or call a licensed plumbing technician?

Licensed plumbing work in NSW must be completed by a qualified tradesperson to meet safety and compliance standards. DIY plumbing repairs risk causing further damage, voiding property insurance, and failing building inspections. For anything beyond basic fixture cleaning, it's safer and more cost-effective to book a licensed North Willoughby plumber who can diagnose the fault correctly and complete the work to code.

How is plumbing work priced and what affects the cost?

Plumbing is priced by the job, not by the hour. The cost depends on the scope of work, parts required, access difficulty, and time onsite. We provide a fixed-price quote after assessing the issue onsite, so you know the total cost before work starts. There are no hidden fees added at the end. To confirm the call-out fee status for North Willoughby, ask when you book.

What types of plumbing services are available in North Willoughby?

We provide drain blockage clearing, hot water system installations and repairs, leaking tap and toilet repairs, burst pipe repairs, gas fitting, roof and gutter leak fixes, shower repairs, strata plumbing, and 24/7 emergency plumbing across North Willoughby and surrounding suburbs. If it involves water supply, drainage, or gas, we can assess it and provide a fixed-price quote.

Do you provide onsite quotes or quote over the phone?

Accurate plumbing quotes require an onsite assessment to confirm the scope, access conditions, and parts needed. Quoting over the phone risks underestimating the work and surprising you with higher costs later. We attend the property, assess the issue, explain what's involved, and provide a fixed-price quote before any work starts. You can then decide whether to proceed based on confirmed pricing and scope.

What qualifications and licensing do your plumbers hold?

All attending plumbers are licensed in NSW under Licence 305428C, which covers plumbing, drainage, and gas fitting. The business holds current Public Liability and Workers Compensation insurance, protecting you if accidental property damage or a workplace injury occurs during the job. Technicians carry ID and can confirm their credentials on arrival.

How do I stop a running toilet temporarily?

If a toilet won't stop running after flushing, you can temporarily stop the water flow by turning off the isolation valve behind the toilet (turn clockwise until it stops). This prevents further water waste until a plumber can assess the cistern components and replace the failed part. Book a licensed and insured plumber to repair the fault properly rather than leaving the valve off long-term.

Can you repair a leaking shower quickly?

Shower leak repairs depend on the cause. A dripping tap or worn mixer cartridge can often be repaired on the first visit if parts are available. Leaks from the shower base or behind tiles may involve failed waterproofing, which requires more extensive repair including possible tile removal and re-waterproofing. We assess the leak, explain the scope, and provide a fixed-fee quote before starting any work.

Do you service all of North Willoughby and surrounding suburbs?

Yes, Fixed Today Plumbing services the entire 2068 postcode and surrounding Lower North Shore suburbs. We dispatch from nearby hubs across Sydney's metro area, with capacity to travel up to a 60km radius for urgent callouts. Response times depend on current job allocation and traffic conditions, and we provide an ETA when you book.

What methods do you use to clear blocked drains?

We use high-definition CCTV drain cameras to locate and identify the blockage, then high-pressure water jetting to clear it. The CCTV check shows what's blocking the line (roots, grease, debris, or structural damage) and where it's located. Hydro-jetting pulverises roots and scours grease from pipe walls, restoring flow capacity. If the camera reveals structural damage, we explain the repair options and confirm scope before proceeding.

How quickly can you attend an emergency plumbing callout?

Emergency plumbing jobs are dispatched immediately, with the nearest available technician sent from our local dispatch locations. Typical response windows for the Lower North Shore depend on current workload and traffic conditions. An ETA is provided when you book, and we update you if delays occur. For safety-critical situations such as gas leaks or active flooding, we prioritise rapid attendance and can provide brief safety guidance by phone while the plumber is on the way.

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