Plumber Willoughby

Every plumber we send to your property holds a current NSW licence for plumbing, drainage, and gas fitting (Licence 305428C). Licensing means the technician has completed formal training, passed competency assessments, and is legally authorised to work on water, drainage, and gas systems. It also means their work is subject to compliance standards and can be inspected if required.

We carry full Public Liability and Workers Compensation insurance. Public Liability covers accidental property damage that occurs during the job, such as a broken tile or damaged fixture. Workers Compensation covers obligations related to workplace injuries involving our technicians. These policies protect you from financial exposure if something goes wrong on your property during the work.

Our team has been operating as Fixed Today Plumbing since 2010. We're a family-owned business with a multi-van fleet and over 800 verified customer reviews. Longevity and scale signal consistency, but what matters more is how the work is carried out. Technicians wear uniforms, confirm their identity before entering, and explain the process in plain English before starting.

All work is backed by our Lifetime Labour Warranty on workmanship. This covers the labour performed; manufacturer warranties apply separately to parts and appliances. If a repair fails due to how it was done, we return and make it right at no additional cost. The warranty is only valid when the original conditions remain unchanged and the system is used as intended.

From Willoughby, we also service nearby areas including Lindfield, Milsons Point, North Balgowlah, and Mosman. Our dispatch model allows us to allocate the nearest available plumber when jobs are booked, reducing travel delays.

If you're getting inconsistent water temperature, no hot water at all, or you've noticed rust-coloured water in the morning, the hot water unit is likely failing. The most common causes are sediment buildup, a corroded sacrificial anode, a failed heating element (electric systems), or a faulty gas burner or thermocouple (gas systems).

We assess the system onsite to confirm what's failing. This involves checking the age and model, inspecting for visible leaks or corrosion, and testing the temperature and pressure relief valve. For electric systems, we test the heating elements and thermostat. For gas systems, we check the pilot light, burner flame, and gas flow.

If the unit is under 8 years old and the issue is a repairable component (element, thermostat, anode, valve), repair is usually the more cost-effective option. If the tank is heavily corroded, leaking from the base, or over 10 years old, replacement is typically recommended since the cost of ongoing repairs often exceeds the cost of a new system over the following 12 months.

We install and service all major brands including Rheem, Dux, Rinnai, and Bosch. Installation of a new hot water unit involves isolating the water and gas or power supply, removing the old unit, installing the new tank or continuous flow unit, connecting it to existing pipework, and testing for leaks and correct temperature at the taps. A Tempering Valve is mandatory under AS/NZS 3500 to limit water temperature to 50°C at taps, preventing scalding.

Gas hot water systems require a compliance certificate after installation or alteration. We issue this documentation as part of the job, and you'll receive a copy for your records. Electric systems must comply with AS/NZS 3000 wiring standards, which our licensed technicians follow during connection.

From experience, summer heatwaves often stress older storage tank systems. We see a spike in tank failures in Willoughby during January and February when ambient temperatures remain high and the system works harder to maintain set temperatures. If your system is over 8 years old and showing signs of rust or temperature fluctuations, consider an assessment before it fails completely during a heatwave.

Roof and gutter leaks typically show up as ceiling stains, dripping water during rain, or damp patches in walls near the roofline. The usual causes are cracked or dislodged roof tiles, damaged flashing around chimneys or vents, blocked or rusted gutters, or failed downpipe connections.

We inspect the gutter and roof system to identify where water is entering. This involves checking the roof surface for cracks or missing tiles, inspecting flashing and joins, and clearing any debris from gutters and downpipes. If the leak is active during rain, the water path is easier to trace; during dry weather, we look for staining, rust, or gaps that indicate where water has been pooling or entering.

For gutter blockages caused by leaf buildup, we clear the debris and flush the system to confirm water flows freely to the downpipes. If the gutter itself is rusted through or sagging, repair or replacement of that section may be required. Roof tile repairs involve replacing cracked tiles and resealing any gaps around penetrations like vents or skylights.

Roof leaks worsen quickly if ignored. Water that enters the roof cavity can damage ceiling plasterboard, insulation, and structural timber, and can also track down into walls. If you notice staining or dripping during rain, arrange an inspection so the entry point can be identified and sealed before internal damage escalates.

If your toilet won't flush properly, keeps running after flushing, leaks water at the base, or is blocked and won't clear with a plunger, the issue typically involves the cistern mechanism, the trap, or the connection between the pan and the sewer line.

A always running toilet is usually caused by a failed flapper valve or inlet valve inside the cistern. The flapper valve seals the flush valve after flushing; if it's worn or misaligned, water continuously flows into the bowl. The inlet valve controls water refill; if it doesn't shut off correctly, the cistern overfills and water escapes through the overflow tube. Both components are replaceable, and the repair typically takes 20 to 40 minutes.

Blocked toilets occur when solid waste or foreign objects obstruct the trap or the connecting drain line. If a plunger doesn't clear it, the blockage is likely further down the line or caused by something that won't break apart. We use mechanical clearing tools or a CCTV camera to locate and remove the obstruction.

Leaks at the base of the toilet usually indicate a failed wax seal or pan collar. This allows wastewater to seep onto the floor during flushing, creating an unsanitary condition and potential water damage to flooring or subfloor materials. Fixing this involves removing the toilet, replacing the seal, and resetting the pan. If the floor is damaged, the affected area may need drying and repair before the toilet is reinstalled.

If the toilet itself is cracked (visible cracks in the porcelain), it must be replaced. Cracks compromise the structural integrity and can lead to sudden failure or leaks that worsen over time. We provide a fixed-price quote for toilet replacement, including removal of the old unit, supply and installation of the new pan and cistern, connection to existing water and waste lines, and testing to confirm correct function and no leaks.

Commercial plumbing differs from residential work in scale, complexity, and the operational impact of downtime. Businesses, strata complexes, retail premises, and industrial sites require plumbers who can diagnose quickly, work within operational constraints, and provide documentation suitable for compliance and maintenance records.

We handle commercial plumbing across Willoughby, including blocked drains in multi-level buildings, hot water system repairs or replacements for high-demand applications, broken pipe repairs, gas fitting for commercial kitchens and heating systems, and backflow prevention device testing and maintenance.

In practice, commercial jobs often need to be scheduled around operating hours to minimise disruption. We can work outside business hours or on weekends where necessary, and we follow site induction and safety procedures when required. For strata or commercial buildings, we provide job documentation including scope of work, materials used, and any follow-up recommendations for property managers or maintenance logs.

Blocked drains in commercial kitchens are commonly caused by grease accumulation. High-volume kitchens produce significant Fat, Oil, and Grease (FOG) waste, which solidifies in the drain lines as it cools. We clear these blockages using high-pressure jetting, and we can advise on grease trap maintenance schedules to reduce recurrence.

Burst pipes in commercial premises often cause significant water damage and operational disruption. Immediate isolation of the water supply is the priority, followed by repair or replacement of the damaged section. We carry a fully stocked mobile workshop, which reduces the need for return visits to source parts.

General plumbing covers the routine maintenance and repairs that keep your property's water, drainage, and gas systems functioning correctly. This includes fixing leaking taps and toilets, clearing blocked sinks and floor drains, repairing or replacing burst pipes, installing new fixtures (taps, toilets, vanities, sinks), and maintaining or upgrading existing plumbing infrastructure.

We handle all standard commercial and domestic plumbing work. Whether you need a single leaking tap repaired or a full bathroom renovation with new fixtures, pipework, and drainage, our team is equipped with the tools, parts, and experience to complete the job correctly the first time.

The usual process is: assess the issue onsite, confirm what's needed to fix it, provide a fixed-price quote, complete the work, test to confirm correct function, and clean up the work area before leaving. If inspection uncovers additional issues (such as corroded pipes that should be replaced while access is open), we explain the options and provide a separate quote before proceeding.

For bathroom renovations or fixture upgrades, we can recommend materials and fixtures based on your property type, water pressure, and usage patterns. For example, older Willoughby homes with lower mains pressure may benefit from specific tap and shower mixer types that perform well under those conditions. We confirm compatibility before installation to avoid performance issues later.

Our work is backed by our Lifetime Labour Warranty on workmanship. Manufacturer warranties apply separately to fixtures and appliances. If something we installed or repaired fails due to how the work was performed, we return and fix it at no additional cost. The warranty applies when the system is used as intended and the original installation conditions remain unchanged.

We're available 24/7 for emergencies, but we also handle scheduled maintenance and non-urgent repairs. If you're planning renovations, upgrading fixtures, or addressing minor issues before they worsen, book a standard appointment and we'll schedule a time that suits.