Blocked Drain FAQ's in Greenfield Park
What usually causes blocked drains in Greenfield Park properties?
Blocked drains in Greenfield Park typically result from grease and food scraps solidifying in kitchen lines, hair and soap scum accumulating in bathroom drains, or tree roots entering cracked terracotta or clay pipes in older housing stock. The area's mature street trees are particularly aggressive during dry periods when roots seek moisture in sewer lines. We use CCTV camera inspection to identify the blockage type and location before clearing.
How do you clear a blocked drain without damaging old pipes?
We start with a CCTV camera inspection to confirm pipe material, condition, and blockage type. For older clay or terracotta pipes common in Greenfield Park's pre-1980s housing, we adjust water jetting pressure to avoid further cracking, using gentler settings and root-cutting nozzles where needed. If the camera shows structural damage, we explain repair options (excavation or trenchless relining) and provide a fixed-price quote before proceeding with any additional work.
Do you charge a call-out fee to come to Greenfield Park?
For many Greenfield Park service areas, there's no call-out fee, though it's worth confirming when you book. Our pricing model is fixed and quoted upfront once scope is verified onsite, and the price is by the job, not by the hour. Emergency callouts outside standard business hours do attract an after-hours surcharge, and we explain that cost when you call.
How quickly can you get to Greenfield Park for an emergency?
We dispatch emergency jobs immediately from our West Sydney hub, allocating the nearest available properly licensed plumber. Typical response depends on current job load and traffic conditions, and we provide an ETA when you book with updates if timing shifts. Greenfield Park is within our regular service coverage, so response times are reliable for both urgent and standard bookings.
Can tree roots block drains even if the tree isn't directly above the pipe?
Yes, tree roots can travel several metres seeking moisture, particularly during dry spells. In Greenfield Park properties with established street trees, roots often enter sewer lines through microscopic cracks in aging terracotta or clay pipe joints, then expand over time and trap waste. We use CCTV check to confirm root intrusion, then clear it with high-pressure water jetting and specialised root-cutting nozzles. If roots have caused structural damage, trenchless relining seals the cracks and prevents future entry.
What's involved in a CCTV drain inspection?
We insert a high-definition camera on a flexible cable into the drain via an access point (usually an inspection opening or cleanout). The camera feeds live footage to a screen in the van, showing the blockage type, exact location, and pipe condition. That footage reveals whether the issue is a simple buildup that can be cleared, or structural damage requiring repair. The inspection takes around 20 to 40 minutes depending on line length and access.
How do I know if a slow drain needs urgent attention or can wait?
If water is backing up into sinks, showers, or toilets, or if you notice gurgling sounds or sewage odours, it's worth booking soon to prevent overflow or property damage. A mildly slow drain that still clears can often wait for a standard booking. If you're unsure, a brief call is enough to confirm the priority level and book the right response. We don't upsell urgency; we ask a few questions about symptoms and let you decide.
Can you repair a burst pipe without digging up my driveway?
If the burst is beneath a driveway, slab, or other permanent structure, trenchless pipe relining is often the most practical option. We insert a resin-saturated liner through an access point, position it over the damaged section, then cure it to form a sealed internal sleeve that restores structural integrity without excavation. We explain the approach and provide a fixed-price quote once the burst location and pipe condition are confirmed.
What should I do if I smell gas in my Greenfield Park home?
Isolate the gas supply at the meter (turn the valve a quarter turn so it's perpendicular to the pipe), open windows and doors to ventilate, avoid operating electrical switches or ignition sources, and call a licensed gas fitter immediately. Do not attempt to locate or repair the leak yourself. We use combustible gas detectors to locate the leak, repair or replace the faulty fitting or pipe, then pressure-test the system to confirm it's gas-tight before recommissioning.
How long does a water heater installation take?
A straightforward like-for-like replacement (same fuel type and location) typically takes two to four hours, including disconnection, positioning the new unit, connecting water and energy supply, fitting the required Tempering Valve and Pressure Relief Valve, then testing function and checking for leaks. If the installation involves a fuel type change (electric to gas or vice versa) or requires new pipework or electrical circuits, timing extends and we confirm the full scope and fixed price before starting.