Fixed Today Plumbing operates as a family-owned business with over 15 years' experience across Sydney, and we service North Strathfield from our West Sydney dispatch hub with a multi-van fleet of licensed plumbers ready for same-day and emergency callouts. Every attending technician is licensed in NSW for plumbing, drainage, and gas fitting, and we're fully insured with Public Liability and Workers Compensation for your protection, which means if accidental property damage occurs during the work, the insurance responds, and workplace injuries are covered under Workers Compensation without liability falling on you as the property owner.
Our pricing model is designed to eliminate uncertainty. We provide a fixed-price quote before starting work, based on the confirmed scope after the initial assessment. The price is by the job, not by the hour, so you know exactly what it will cost before committing. There are no hidden fees added at the end, and the quote remains valid for one month from the date it's issued in case you need time to consider the options or arrange access. Call-out fees depend on the service area and job type; many areas have no call-out fee, but it's worth confirming the call-out fee status for North Strathfield when you book so there are no surprises.
We understand that inviting a tradesperson into your home involves trust, particularly for families and security-sensitive properties. Our plumbers arrive in uniform and can provide identification on arrival before entering. Police checks and background checks are completed for all technicians. We use drop sheets or protective floor coverings in work areas to protect finished surfaces, and we clean up the work area before leaving. Boot covers or clean shoe covers are worn in homes when requested or when conditions require it. If you have specific entry instructions, scheduled access windows, or security protocols, let us know when booking and we'll follow them.
Workmanship quality is backed by our Lifetime Labour Warranty on all completed work. That covers the labour component of any repair or installation we complete, meaning if a fault develops in the work itself, we'll return and fix it without charging labour again. Manufacturer warranties on hardware and appliances are separate and provided by the product manufacturer. The combination of lifetime labour warranty and fixed upfront pricing means you're protected from both surprise bills and substandard work, because we stand by the repairs we complete.
Response times depend on job urgency and current technician allocation. Emergency jobs are dispatched immediately, with the nearest available plumber sent from our West Sydney hub or other nearby dispatch points. Same-day service is available for most standard plumbing enquiries when you call during business hours. Once your job is allocated, we provide ETA updates so you know when the plumber will arrive. For planned work that isn't urgent, we can schedule an appointment time that suits your availability.
Our service range covers everything from clearing blocked kitchen sinks and repairing leaking taps to full hot water system replacements, gas appliance installations, burst pipe repairs, and structural drainage work including pipe relining. We handle residential properties, strata complexes, and light commercial sites. Diagnostic equipment in our mobile workshops includes CCTV drain cameras, high-pressure water jetters, electronic leak location tools, and gas detectors, so we can confirm the fault type and location before recommending a solution.
If you're dealing with a blocked drain, a plumbing leak, a gas smell, or a hot water unit that's stopped working, a quick call to our team is enough to arrange assessment and get the issue resolved. You don't need to diagnose the fault yourself or know exactly what's wrong. Our plumber will confirm what's causing it during the initial visit, explain the options in plain English, and provide a fixed quote before any repair work proceeds. That way you can make an informed decision without pressure or uncertainty about costs. Reach our team anytime on 1800 349 338 or enquire online, and we'll arrange a visit that fits your schedule and urgency.