Blocked Drain FAQ's in Kentlyn
What usually causes blocked drains in Kentlyn?
Blocked drains in Kentlyn are most often caused by buildup in the line, foreign objects that should not be flushed, or tree roots entering small gaps in underground pipes. The best fix depends on what is actually restricting flow. If a CCTV check shows damaged pipework, repair options are explained and quoted once scope is verified.
Do you offer same-day drain blockage service in Kentlyn?
Same-day service is available for all standard plumbing and gas enquiries in Kentlyn, subject to existing bookings and access. For urgent situations, Fixed Today Plumbing provides 24/7 emergency plumbing support with immediate dispatch. Arrival timing depends on job priority and traffic, and we provide clear arrival communication, including ETA updates where possible.
What happens during a blocked drain callout?
A blocked drain callout starts with an onsite assessment to confirm which fixtures are affected and where the restriction is likely to be. Where needed, CCTV drain cameras are used to locate the cause, then the line is cleared using an appropriate method such as high-pressure water jetting. You receive a fixed-price quote before work starts, and flow is tested after.
Will I get a fixed price before work starts?
Yes, Fixed Today Plumbing provides fixed, upfront pricing (priced by the job, not by the hour) after confirming the scope onsite. The Fixed Price Guarantee means the price quoted is the price paid. Cost can change based on access, the location of the restriction, and whether parts or structural repair are required, which is explained before proceeding.
Is there a call-out fee for Kentlyn?
No call-out fee applies for many service areas, but it can vary by location. For Kentlyn bookings, the simplest approach is to ask when you book so it is clear before anyone attends. Once onsite, the plumber confirms scope and provides a fixed-price quote before we begin, so you can make a decision with full information.
If my drain blocks repeatedly, does that mean a broken pipe?
Recurring blockages can indicate a deeper issue, including root intrusion, a damaged joint, or a section of pipe that has shifted. A CCTV inspection is often the quickest way to confirm whether it is just debris or a structural fault. If pipe damage is found, options such as structural repair or no-dig relining are explained once scope is verified.
What should I do if sewage is backing up before the plumber arrives?
If sewage is backing up, stop using water fixtures where possible and keep people away from the affected area until it is assessed. This reduces overflow and contamination risk. Fixed Today Plumbing provides 24/7 emergency plumbing support, and an emergency job is dispatched immediately. Once onsite, the plumber confirms the cause and the safest clearance method before quoting.
Are your plumbers licensed and fully insured for drainage work in NSW?
Yes, Fixed Today Plumbing is duly licensed in NSW for Plumbing, Drainage, and Gas Fitting (305428C), and all attending technicians are licensed and adequately insured plumbers in NSW. The business is properly insured, with Public Liability and Workers Compensation maintained. Public Liability relates to accidental property damage during work, and Workers Compensation relates to workplace injuries on the job.