Blocked Drain FAQ's in Girraween
What causes blocked drains in Girraween properties?
Blockages usually result from fat and grease solidifying in kitchen pipes, hair and soap buildup in bathroom drains, or tree roots entering cracks in older clay and terracotta pipes. Wipes and sanitary products flushed down toilets also cause obstructions. In Girraween, where many homes date from the post-war and 1970s periods, original clay pipes are common and more vulnerable to root intrusion and deterioration.
How do you clear a drain blockage?
We locate the blockage using a CCTV drain camera, then clear it with high-pressure water jetting or mechanical tools. Jetting fires water at thousands of PSI to break up debris and scour pipe walls. If the camera shows structural damage, we explain repair options and confirm scope before proceeding. The line is tested after clearing to verify flow is restored.
Can tree roots be removed without digging up the yard?
Yes, in most cases. High-pressure jetting cuts through roots and clears the line. For severe root intrusion or structural damage, pipe relining repairs the pipe from inside without excavation. A resin liner is inserted, inflated, and cured to form a new inner pipe that seals cracks and prevents future root entry. Relining avoids digging up driveways, paving, or landscaping.
How long does it take to clear a drain blockage?
Most standard blockages are cleared within one to two hours, including CCTV inspection and jetting. Complex blockages involving multiple obstructions or structural damage may take longer. We confirm the scope onsite and provide a timeframe once the cause is identified. If relining or excavation is needed, we'll explain the process and schedule the work.
What should I do if my drain is backing up?
Stop using the affected fixtures immediately to prevent overflow. If sewage is backing up into the home, this is an emergency, call for a licensed plumbing technician. We operate 24/7 and dispatch the nearest available technician for urgent situations. Don't pour chemicals down the drain or attempt to force the blockage, as this can worsen the problem or damage pipes.
Do you provide a fixed price before starting work?
Yes. We assess the blockage using a CCTV check, confirm the scope, and provide a fixed-price quote before any repair or clearing work begins. The price is by the job, not by the hour, and includes the assessment, clearing, and verification. If additional work is needed (such as relining), we explain the options and provide a separate quote before proceeding.
Is there a call-out fee for blocked drain jobs in Girraween?
Many service areas have no call-out fee, but this can vary. Confirm the call-out fee status when booking, and we'll clarify what's included. The assessment and clearing work are priced upfront as part of the fixed quote, so you'll know the total cost before we start.
Can blocked drains cause property damage?
Yes. Water backing up from a clogged drain can overflow into the home, damaging floors, walls, and belongings. In severe cases, sewage backup creates health hazards and requires professional cleaning. Addressing blockages early prevents these outcomes. If structural pipe damage is found, we explain the risks and repair options to prevent future failures.
How often should drains be inspected?
For most residential properties, an annual inspection is sufficient. Properties with mature trees, older pipes, or recurring blockages may benefit from more frequent checks. A camera inspection identifies early signs of root intrusion, deterioration, or buildup before they cause full blockages. Regular maintenance reduces the risk of emergency callouts and costly repairs.
What areas do you service from your West Sydney hub?
We dispatch from our West Sydney hub and service Girraween and surrounding suburbs within typical response windows. Urgent jobs are prioritised and sent out first. You'll receive ETA updates once the booking is confirmed. We operate 24/7, 365 days a year, for emergency situations.
