Blocked Drain FAQ's in Elanora Heights
What causes blocked drains in Elanora Heights properties?
Blocked drains in Elanora Heights typically result from tree root intrusion in older clay pipes, grease and fat solidifying in kitchen lines, hair and soap scum accumulating in bathroom drains, or foreign objects blocking toilet waste lines. Root intrusion is common in properties with mature trees, where fine roots enter microscopic cracks and expand over time.
How do you clear a blocked drain without damaging the pipes?
We use high-definition drain inspection cameras to locate the blockage and identify pipe condition, then apply high-pressure water jetting to clear debris and roots without damaging the pipe walls. For foreign objects, we use mechanical drain snakes. If inspection reveals structural damage, we explain repair options and confirm scope before proceeding.
What should I do immediately if a drain is backing up?
Stop using all fixtures connected to the affected drain to prevent overflow and property damage. If the backup involves sewage or contaminated water, isolate the area and avoid contact. Contact a licensed plumbing specialist immediately to assess the situation, locate the blockage, and restore flow. Do not use chemical drain cleaners, as they can corrode pipes and worsen the issue.
Can tree roots be removed from drains without excavation?
Yes, in most cases. High-pressure water jetting can pulverise roots and scour them from pipe walls, restoring flow without excavation. If roots have caused structural damage or pipe collapse, trenchless pipe relining may be an option for accessible sections. Excavation is only required when the pipe has fully collapsed or relining is not feasible.
How long does it take to clear a drain blockage?
Clearing a typical blockage takes one to three hours, depending on the blockage type, location, and pipe condition. CCTV inspection and high-pressure jetting are usually completed in a single visit. If structural repairs are required, we explain the timeframe and confirm scope before any additional work proceeds.
What is included in your fixed-price quote for blocked drains?
Our fixed-price quote includes onsite assessment, CCTV drain camera inspection to locate and identify the blockage, high-pressure water jetting or mechanical clearing, and flow verification before leaving. If inspection reveals structural damage requiring additional work, we explain the options and provide a separate quote for that scope before proceeding.
How can I prevent drains from blocking in the future?
Avoid pouring grease, fat, or oil down kitchen sinks; dispose of them in the bin instead. Use drain guards to catch hair and food particles. Only flush toilet paper and human waste, never sanitary products or wipes. Regularly clear external grates of leaves and debris, especially before heavy rain. Consider annual CCTV inspections if your property has mature trees or older clay pipes.
Do you provide emergency drain clearing in Elanora Heights?
Yes, we provide 24/7 emergency drain clearing in Elanora Heights. Urgent jobs are dispatched immediately from Northern Beaches hubs, with ETA updates provided where possible. We carry fully stocked mobile workshops with CCTV cameras, high-pressure jetters, and mechanical clearing tools to restore flow and minimise property damage.
What is the difference between a drain blockage and a collapsed pipe?
A drain blockage involves a restriction in the line caused by debris, roots, or foreign objects, and can usually be cleared with jetting or mechanical tools. A collapsed pipe involves structural failure where the pipe has cracked, broken, or caved in, requiring replacement or repair. CCTV check identifies the issue and confirms the appropriate solution.
Is your drainage work covered by warranty?
Yes, all drainage work is backed by our Lifetime Labour Warranty on workmanship. This covers the labour and installation quality. Manufacturer warranties apply to any hardware or materials used. We test and verify flow before leaving to confirm the blockage is cleared and the system is functioning correctly.
