Blocked Drain FAQ's in Eagle Vale
What causes blocked drains in Eagle Vale properties?
Blocked drains in Eagle Vale are typically caused by fat, oil, and grease solidifying in kitchen lines, hair and soap scum accumulating in bathroom drains, or tree roots entering cracks in older clay or terracotta sewer pipes. Outdoor drains often collect leaves, soil, and silt during heavy rain. Foreign objects like sanitary products or excessive toilet paper flushed down toilets are also common contributors.
How do you clear a drain blockage without damaging the pipes?
We use high-definition drain inspection cameras to locate the blockage and confirm the pipe condition before clearing. For most obstructions, high-pressure water jetting at controlled pressures pulverises roots and scours grease without damaging the pipe. Mechanical electric eels are used for specific foreign objects. If the camera reveals structural damage, we explain the options and confirm scope before proceeding with repair or relining.
Do you charge a call-out fee for blocked drains in Eagle Vale?
Call-out fee policies vary by service area and job type. When you book, confirm the call-out fee status for your specific situation. Many service areas have no call-out fee for standard jobs. Emergency callouts and after-hours work are priced based on the scope of work required, and we provide a fixed-price quote before starting the clearing work.
Can tree roots cause blocked drains, and how are they removed?
Tree roots are a frequent cause of blocked drains in older suburbs where fine roots enter microscopic cracks in clay or terracotta pipes, then expand over time. We use high-pressure water jetting to pulverise roots and restore flow, then inspect the pipe with a CCTV camera to confirm the extent of root intrusion. If the pipe is structurally damaged, we explain the options for repair or pipe relining.
How long does it take to clear a clogged drain?
Clearing a straightforward blockage typically takes one to two hours, depending on the location, depth, and type of obstruction. The process includes CCTV check to locate the blockage, clearing with high-pressure jetting or mechanical tools, and verification of flow rates after clearing. If structural damage is found, additional time is needed to assess and quote for permanent resolution.
What should I do if my toilet is overflowing?
If a toilet is overflowing, stop using all plumbing fixtures in the house to prevent further backup. Do not flush again or pour water down other drains. Call a properly licensed plumber immediately to arrange emergency dispatch. Our 24/7 emergency support is available for urgent situations involving active overflow or sewage backup, and we dispatch the nearest available technician with an ETA provided when you book.
Can you prevent future drain blockages after clearing?
After clearing a blockage, we explain what caused it and what you can do to reduce the risk of recurrence. Avoid pouring fat, oil, and grease down kitchen sinks; use drain guards to catch hair and food particles; and dispose of sanitary products and wipes in the bin, not the toilet. Regular maintenance and CCTV inspections can identify early signs of root intrusion or pipe deterioration before they cause complete blockages.
Do you provide same-day service for blocked drains in Eagle Vale?
Same-day service is available for standard bookings across Eagle Vale, subject to current workload and technician availability. When you call, we confirm the urgency and allocate the nearest available technician from our local dispatch points. You'll receive an ETA based on current bookings and traffic conditions. Emergency callouts involving active overflow or sewage backup are dispatched immediately.
What is drain relining, and when is it recommended?
Pipe relining is a trenchless repair method that inserts a resin-saturated liner into an existing damaged pipe and cures it in place, creating a seamless pipe-within-a-pipe. It's recommended for underground pipes beneath driveways, pathways, or established landscaping where excavation would be disruptive and costly. Relining is effective for pipes with cracks, root intrusion, or corrosion, provided the original structure has not completely collapsed.
Are your plumbers licensed and insured?
All attending technicians are properly licensed plumbers in NSW. Fixed Today Plumbing holds full NSW licensing for plumbing, drainage, and gas fitting (Licence 305428C). We're properly insured with comprehensive Public Liability and Workers Compensation coverage, which protects you if accidental property damage occurs during work and covers workplace injury matters on the job.