Blocked Drain FAQ's in Bexley North
These answers cover common blocked drain questions we hear from Bexley North residents. Every property is a bit different, so the cause and the correct fix are confirmed onsite before you are given fixed, upfront pricing.
What usually causes blocked drains in Bexley North?
Blocked drains in Bexley North are most often caused by grease and food waste in kitchen lines, soap residue and hair in bathroom drains, foreign objects flushed into toilets, or tree roots getting into underground pipes. The exact cause is not guessed, it is confirmed onsite because the location and pipe condition affects the best method and the final scope.
Is a blocked drain an emergency?
A blocked drain becomes urgent when wastewater is backing up, multiple fixtures are affected at once, or there is any overflow risk inside the home. Fixed Today Plumbing provides 24/7 emergency services, and emergencies are sent out first with immediate dispatch. Arrival timing varies, but ETA updates are provided where possible once your booking is confirmed.
Do you provide upfront pricing for blocked drain work in Bexley North?
Yes. Pricing is fixed and provided upfront, priced by the job, not by the hour, after the blockage and access are confirmed onsite. The price quoted is the price paid under the Fixed Price Guarantee, and quotes are valid for one month from the date issued. Cost is mainly affected by access, severity, and whether structural repair is needed.
Is there a call-out fee in Bexley North?
No call-out fee applies in many service areas (check specific suburb pages), so the simplest approach is to confirm the call-out fee status when you book for Bexley North. Once the plumber is onsite, the scope is established first and a flat-rate quote is provided before any work starts, so you can make a clear decision based on the job.
Can you clear tree roots from sewer pipes?
Yes, tree root intrusions can often be cleared, but the right approach depends on what the inspection shows. Clearing restores flow, but if roots have entered because the pipe is cracked or displaced, the longer-term fix may involve structural pipe repair or pipe relining. Options are explained in plain English and quoted once scope is finalised.
Can you work with strata or rental properties in Bexley North?
Yes. We can coordinate access with tenants, property managers, or strata when that is disclosed at booking, and we can work around access windows or site rules where practical. Receipts and invoices are provided and are suitable for landlords, agents, and business records, which helps when approvals or reimbursements are required.
Are your plumbers licensed and insured, and what does that mean for me?
All attending technicians are licensed and comprehensively insured plumbers in NSW, and the business is adequately insured, with current insurance policies maintained (Public Liability and Workers Compensation). Public Liability relates to accidental property damage during work, and Workers Compensation relates to workplace injuries on the job. Staff identity is confirmed on arrival, and police checks and background checks are completed for technicians.
Do you guarantee your blocked drain work?
Workmanship is backed by a Lifetime Labour Warranty on all workmanship, which covers labour on the work completed. Hardware and appliances are covered by standard manufacturer warranties. If follow-up is needed, the practical next step is to confirm what has changed since the initial visit, then address it under the applicable warranty or manufacturer coverage once the scope is confirmed.
