Blocked Drain FAQ's in Arcadia
What causes blocked drains in Arcadia properties?
Blocked drains in Arcadia are usually caused by tree root intrusion in aging clay or terracotta pipes, grease and food debris solidifying in kitchen lines, or hair and soap scum accumulating in bathroom drains. External drains often block when leaves, silt, or roots enter through cracks or joints. We use CCTV cameras to identify the blockage type and location before clearing, so the method matches the cause.
How do you clear a drain blockage without damaging the pipes?
We use high-pressure water jetting with specialised nozzles that pulverise roots and scour grease from pipe walls without damaging the pipe itself. For foreign objects or metal sections, we use a mechanical electric eel to break up or retrieve the blockage. After clearing, we run a CCTV camera through the line to confirm flow is restored and the pipe is structurally sound.
What should I do if a drain is backing up into my sink or toilet?
Stop using the affected fixture immediately to prevent overflow and contamination. If water is already backing up onto floors, turn off the water supply at the isolation valve if accessible. Call a licensed plumbing technician to assess the blockage and restore flow. Avoid using chemical drain cleaners, as they can corrode pipes and make the blockage harder to clear professionally.
Do you provide same-day service for blocked drains in Arcadia?
Yes, same-day service is available for all standard plumbing enquiries, and urgent jobs are sent out first. We dispatch from our West Sydney hub and provide ETA updates where possible. If you call early in the day, we can usually attend the same day. For after-hours emergencies, our 24/7 service operates every day of the year.
How much does it cost to clear a blocked drain?
The cost depends on the blockage type, location, and access. We provide a fixed-price quote before starting work, based on confirmed scope. The price is by the job, not by the hour, and there are no hidden fees. You decide whether to proceed once scope and price are confirmed. Call us to arrange an assessment and quote.
Can tree roots cause repeat blockages even after clearing?
Yes, if tree roots have entered the pipe through cracks or joints, they will regrow after clearing unless the pipe is repaired or relined. After clearing, we run a CCTV camera through the line to check for structural damage. If root intrusion is ongoing, we recommend trenchless pipe relining to seal the cracks and prevent future root entry.
What is involved in a CCTV drain camera inspection?
A high-definition CCTV camera is inserted into the drain and travels through the line, transmitting live footage to a monitor. This shows us the blockage type, its exact location, and the condition of the surrounding pipe. The inspection confirms whether the issue is debris buildup, root intrusion, or structural damage before we begin clearing, so the method matches the cause.
Is there a call-out fee for blocked drain service in Arcadia?
Call-out fee policies vary by service area. When you call to book, confirm the call-out fee status for your specific location in Arcadia. We provide a fixed-fee quote before starting work, and the call-out fee (if applicable) is typically deducted from the total if you proceed with the repair.
How long does it take to clear a typical drain blockage?
Most standard blockages are cleared within one to two hours, including CCTV check, clearing, and verification testing. The time depends on the blockage type, location, and access. If the blockage is caused by structural damage or root intrusion requiring relining, we provide a separate fixed quote and timeline for that work.
Do you clean up after clearing a drain blockage?
Yes, we protect work areas with drop sheets during internal work, wear boot covers when requested, and clean up debris generated by the job before leaving. If the blockage required excavation or access through a floor or wall, we remove spoil and restore the area to a tidy finish. All work is backed by our Lifetime Labour Warranty on workmanship.