Blocked Drain FAQ's in Annandale
What typically blocks drains in Annandale properties?
Blockages in Annandale homes commonly result from tree root intrusion into aging clay or terracotta pipes, grease and food scraps solidifying in kitchen lines, hair and soap buildup in bathroom drains, and foreign objects like wipes or sanitary products flushed down toilets. Older properties with original pipework are particularly susceptible to root damage.
How do you clear a blocked drain without damaging the pipes?
We use high-pressure water jetting for most blockages, which pulverizes debris and roots without harming the pipe itself. A CCTV CCTV check is completed first to confirm the blockage type and pipe condition, so we select the safest clearing method. If structural damage is found, we explain repair options and quote separately before proceeding.
What should I do if my drain is blocked and water is backing up?
Stop using all water fixtures connected to the affected drain to prevent further overflow. If sewage is backing up inside the property, this is an emergency, call us immediately for dispatch. Do not attempt to clear the blockage yourself with chemicals or tools, as this can worsen the problem or damage the pipes.
Can tree roots be removed from drains permanently?
High-pressure jetting clears roots from the pipe, but if the pipe wall is cracked or has separated joints, roots will regrow through the openings. Permanent resolution requires pipe relining or replacement to seal the entry points. After clearing, we use the CCTV camera to show you the pipe condition and recommend the most cost-effective long-term solution.
How long does it take to clear a typical drain blockage?
Most accessible blockages in internal or external lines are cleared within one to two hours once the plumber arrives, including camera inspection, jetting, and flow testing. Complex blockages involving multiple access points or structural damage may take longer and require follow-up work, which is explained and quoted onsite before proceeding.
Do you charge a call-out fee for blocked drains in Annandale?
Call-out fee policies vary by suburb and job type. When you contact us to book, confirm the call-out fee status for your Annandale address at that time. If a call-out fee applies, it is disclosed upfront before the plumber is dispatched, so there are no surprises.
What happens if the blockage can't be cleared?
If the camera inspection shows the pipe has collapsed, is severely damaged, or the blockage cannot be cleared safely, we explain the structural repair options (section replacement or drain relining) and provide a fixed-price quote for the additional work. You decide whether to proceed once you know the full scope and cost.
How can I prevent drains from blocking in the future?
Avoid pouring fats, oils, and grease down kitchen sinks, let them cool and dispose of them in the bin. Use drain guards to catch hair and food scraps. Only flush toilet paper and human waste; wipes and sanitary products should go in the bin. Regular maintenance, including annual CCTV inspections for older properties, helps identify issues before they cause blockages.
Are chemical drain cleaners safe for use?
Chemical cleaners can corrode pipes over time, particularly older metal pipes, and are often ineffective against root intrusions or solid obstructions. If a blockage persists after one use, do not pour more chemicals down the drain, this creates a caustic hazard for the plumber and can worsen pipe damage. Professional clearing is safer and more effective.
Can you clear blocked drains in strata or apartment buildings?
Yes. We work in strata properties and coordinate with building managers or committees where required. For blockages in common property lines (shared drains or sewer mains), we confirm responsibility boundaries before quoting, as strata corporations typically cover repairs to shared infrastructure while individual lot owners are responsible for internal fixtures and pipes within their unit.
