Fixed Today Plumbing operates as a family-owned business across Sydney's metropolitan regions, with over 15 years of service in Sutherland Shire and surrounding areas. We maintain a multi-van fleet with licensed plumbers dispatched from localised hubs including Dolans Bay, allowing us to reach Yarrawarrah properties within the typical Shire response windows. Our near-perfect 5-star rating reflects consistent feedback on clear communication, respect for occupied homes, and workmanship backed by our Lifetime Labour Warranty.
When you contact us, we confirm the job type, check current availability, and provide an ETA based on dispatch location and traffic conditions. For non-urgent work, appointments are scheduled around your availability and any access constraints like strata approval windows or restricted parking. For urgent situations, immediate dispatch is arranged with the nearest available technician allocated and arrival updates provided where possible.
Our pricing model is fixed and by the job, not hourly. Once we assess the situation onsite and confirm the scope, we provide a quote in plain English with inclusions and exclusions clearly stated. You decide whether to proceed, and the price remains fixed with no hidden costs or hourly rate padding. For many Sutherland Shire service areas, the call-out fee is waived; confirm the call-out fee status for Yarrawarrah when booking. The quote is valid for one month from the date issued.
What's involved in the first visit? We confirm access, inspect the affected area using appropriate diagnostic tools, CCTV cameras for drains, pressure testing for leaks, visual inspection for fixtures, then explain what we've found and what's required to resolve it. If the scope is straightforward and parts are available, most repairs are completed during that first visit. If additional work is needed, we explain the options and provide a separate quote before proceeding.
We protect floors and surfaces with drop sheets or protective coverings, wear boot covers when requested or when conditions require it, and clean up the work area before leaving. This includes removing debris generated by the work and leaving the site tidy. These practices are standard across commercial and domestic jobs, and they're particularly important in occupied homes and properties with premium finishes.
All technicians hold NSW plumbing licences and have completed police and background checks. They arrive in uniform and can confirm identity before entering the property, which provides reassurance for families, elderly occupants, and security-sensitive sites. We explain what we're doing before starting, confirm access permissions, and isolate work areas where practical to reduce disruption.
For strata properties, rental inspections, or commercial documentation requirements, we provide itemised invoices and receipts suitable for maintenance logs, agent records, and business expense claims. Where compliance documentation is required, such as gas safety certificates or backflow test reports, these are issued on completion and included with the job paperwork.
Sutherland Shire properties present familiar patterns. Established suburbs often have mature trees with root systems that seek moisture in ageing terracotta or clay sewer lines. Hilly terrain in parts of the Shire can create pressure fluctuations, and properties on tank or gravity-fed water systems sometimes experience low-pressure issues that affect fixture performance. These are the working realities we account for when quoting and scheduling work in Yarrawarrah and the surrounding area.
You can reach us on 1800 349 338 for urgent dispatch or to book a routine service. We're available 24/7 for emergency calls, with same-day service available for most routine plumbing and gas enquiries. Mention "web55" when booking to access our current $55 discount offer, limited to one per person on paying jobs.