Blocked Drain FAQ's in Woodcroft
What causes blocked drains in Woodcroft properties?
Blocked drains typically result from grease and fat solidifying in kitchen pipes, hair and soap scum accumulating in bathroom drains, tree roots entering cracks in older terracotta or clay sewer lines, or foreign objects like wipes being flushed. In practice, the cause determines the clearing method: high-pressure water jetting removes debris and roots, while structural damage may require repair or relining once confirmed via CCTV check.
How much does it cost to clear a drain blockage in Woodcroft?
The cost depends on the blockage location, the clearing method required, and whether access is straightforward or restricted. We provide a fixed-price quote after the onsite assessment confirms what's involved. The price quoted is the price paid, with no hourly rates or hidden fees added once work starts. Call-out fees apply in some areas, so confirm the call-out fee status when booking to avoid surprises.
Can I clear a blocked drain myself, or should I call a plumber?
Minor blockages in accessible traps can sometimes be cleared with a plunger or basic drain snake. However, if the blockage is deeper in the line, involves tree roots, or keeps returning after DIY attempts, professional clearing is required to avoid damaging pipes. Licensed plumbers use high-pressure water jetting and CCTV cameras to locate and remove obstructions safely, restoring full flow without risking pipe integrity.
How quickly can Fixed Today respond to a clogged drain in Woodcroft?
Emergency jobs are dispatched immediately from our closest hub, with urgent callouts prioritised to reduce wait time. Same-day service is available for standard drainage issues when booking capacity allows. An ETA is provided when you book, and arrival updates are sent where possible. Response timing depends on current job allocation, traffic conditions, and the time of day you contact us.
What should I do if my drain is backing up sewage?
A sewage backup is urgent due to health risks and property damage potential. Stop using all water fixtures in the house to prevent further overflow, ventilate the affected area, and arrange a licensed plumbing technician immediately. Do not attempt to clear a sewage blockage yourself, as it may involve structural pipe failure or a blockage in the main sewer line requiring professional equipment and safety protocols.
How do plumbers locate a blockage without digging up the yard?
A CCTV drain camera is inserted into the pipe via an access point, transmitting live vision of the pipe's interior condition. This allows us to see the blockage type, its exact location, and whether structural damage is present, without excavation. The footage is recorded and can be shown to you during the quoting process, so you understand what's required before any repair work begins.
Can tree roots be cleared from pipes, or do the pipes need replacing?
Tree roots can often be cleared using high-pressure water jetting, which cuts through roots and scours them from the pipe walls. If roots have caused structural cracking or the pipe is severely compromised, repair options include trenchless drain relining (inserting a resin liner to create a new pipe within the old one) or excavation and replacement. The approach depends on the pipe condition confirmed during CCTV inspection.
What's included in Fixed Today's drainage warranty?
All our workmanship is backed by a Lifetime Labour Warranty, meaning if a fault develops due to how the work was performed, we return to rectify it at no additional labour cost. Manufacturer warranties cover any parts, fittings, or materials installed during the job. The warranty applies to the specific repair or installation completed and does not extend to unrelated plumbing issues or blockages caused by misuse after the work is finished.
Do you offer preventative drain cleaning for Woodcroft homes?
Yes, scheduled drain cleaning helps prevent blockages before they cause backups. High-pressure water jetting removes accumulated grease, soap scum, and minor root intrusion, restoring full flow and reducing the likelihood of emergency service calls. Preventative maintenance is particularly useful for properties with mature trees, older pipework, or a history of recurring blockages. Contact us to arrange a routine clean and inspection.
How do I know if my blocked drain is covered by insurance?
Insurance coverage depends on your policy's terms and the cause of the blockage. Sudden, accidental damage like a burst pipe is often covered, while gradual wear, lack of maintenance, or tree root intrusion may be excluded. We provide detailed documentation and photos of the fault for your insurer, including the cause and the repair performed. Check your policy wording or contact your insurer to confirm coverage before proceeding with non-urgent work.
