Blocked Drain FAQ's in Stanmore
What causes blocked drains in older Stanmore properties?
Blocked drains in older Stanmore homes typically result from tree root intrusion into aging terracotta or clay pipes, combined with accumulated grease, hair, and soap residue. Properties built between the 1880s and 1920s often have original underground pipework where roots have entered through small cracks, expanded over time, and trapped debris. Kitchen drains also block when fats solidify and narrow the pipe diameter.
How do plumbers clear tree roots from sewer pipes?
Tree roots are cleared using high-pressure water jetting, which fires water at sufficient force to pulverise root masses and scour debris from pipe walls. A CCTV drain camera is used first to locate the roots and assess pipe condition. If the pipe structure is compromised, trenchless relining may be recommended to create a seamless barrier that prevents future root entry without excavation.
What's included in your fixed upfront pricing?
Fixed upfront pricing includes the diagnosis, labour, materials, and testing required to complete the confirmed scope of work. The price is quoted after onsite assessment once we've identified the cause and confirmed what's needed. It's priced by the job, not by the hour, with no hidden costs added at completion. You approve the quote before work proceeds.
Do you charge a call-out fee in Stanmore?
For many service areas across Sydney, we waive the call-out fee, but it's confirmed when you book based on your specific location. If a call-out fee applies, it's disclosed upfront before the technician is dispatched. The fee structure is designed to be transparent, and you'll know exactly what to expect before committing to the visit.
How quickly can you attend a blocked drain emergency?
We provide immediate dispatch for emergency blockages, with urgent jobs sent out first. The nearest available licensed and insured plumber is allocated from our West Sydney hub, which allows reliable response times to Inner West properties. You receive an ETA when booking and updates if conditions affect arrival. Most Stanmore properties are reached within typical response windows for urgent work.
Can blocked drains cause permanent damage to my property?
Yes, untreated blockages can cause water or sewage to back up into the property, damaging floors, walls, and possessions. Overflow from blocked external drains can undermine foundations or erode landscaping. In severe cases, persistent blockages increase internal pipe pressure, which can rupture aging joints and cause leaks behind walls. Addressing blockages early prevents these outcomes.
What should I do if my drain is backing up right now?
Stop using all water fixtures immediately to prevent further backup. Do not pour chemical drain cleaners down the line, as they can worsen the situation or make it unsafe for the plumber to work. Then call us on 1800 349 338 to book an emergency dispatch. Explain what's backing up and where, and we'll prioritise the job and provide an ETA.
Will I need excavation to fix a blocked sewer pipe?
Not necessarily. Many blocked sewer pipes can be cleared using high-pressure water jetting without excavation. If the pipe is structurally damaged or collapsed, trenchless relining often avoids digging by inserting a resin liner that hardens inside the existing pipe. Excavation is only recommended when the pipe has fully collapsed or access is impossible by other means.
How do I know if tree roots are blocking my drains?
Recurring blockages in the same line, slow drainage across multiple fixtures, and gurgling sounds from toilets when other fixtures are used are common signs of root intrusion. A CCTV drain CCTV check confirms the cause by showing the inside of the pipe. We use this to locate the roots, assess their extent, and determine whether clearing or relining is needed.
Do you provide documentation for strata or rental properties?
Yes, we provide receipts and job records suitable for strata committees, property managers, and insurance claims. The documentation includes the work completed, materials used, and testing performed. For strata properties, we can also coordinate with building managers for access and follow any required sign-in or site induction procedures.
