Blocked Drain FAQ's in Dean Park
What are the common causes of blocked drains in Dean Park?
Blocked drains in Dean Park are commonly caused by tree root intrusion into aging clay or terracotta pipes, grease and food debris solidifying in kitchen lines, hair and soap scum accumulating in bathroom drains, and foreign objects like wipes or sanitary products flushed down toilets. Properties built during the 1960s and 1970s expansion often have original pipe materials that are more susceptible to root intrusion and corrosion over time.
How do you clear a blocked drain?
We clear blocked drains by first locating the obstruction with a high-definition CCTV drain camera to identify the blockage type and depth. For typical blockages, we use high-pressure water jetting (hydro-jetting) to pulverise roots and scour grease from pipe walls, restoring flow to near-full capacity. If inspection shows structural damage or pipe collapse, we explain the options, such as pipe lining or excavation, and provide a fixed-price quote before proceeding.
Can I use chemical drain cleaners to unblock my drain?
Chemical drain cleaners can clear minor blockages temporarily, but they contain harsh chemicals that can corrode pipes over time, especially in older terracotta or PVC lines. They're also ineffective against tree roots or structural restrictions. For persistent blockages, it's safer and more effective to arrange a professional assessment using CCTV diagnostics, which identifies the cause without risking pipe damage.
What should I do if my drain is blocked?
If a drain is blocked, avoid using the affected fixture to prevent overflow and water damage. You can try a plunger to dislodge minor blockages in sinks or toilets, but avoid forcing it if the blockage doesn't clear immediately. For persistent blockages, slow drainage, or foul odours, call a properly licensed and insured plumber to arrange CCTV diagnostics and clearing. Attempting to clear the blockage with DIY tools or chemicals can worsen the problem if the cause is root intrusion or pipe damage.
How long does it take to clear a blocked drain?
Most typical blocked drains, such as grease buildup in kitchen lines or hair in bathroom drains, can be cleared within one to two hours once the plumber is onsite, including CCTV check and high-pressure jetting. If the blockage involves tree roots or structural damage, the timeframe depends on whether drain relining or excavation is required. We confirm the scope and timeframe after the initial assessment and provide a fixed-price quote before starting work.
Do you charge a call-out fee in Dean Park?
Call-out fee arrangements vary by suburb and job type. When booking, confirm the call-out fee status with our team, as many service areas have no call-out fee. The call-out fee (if applicable) is typically deducted from the total job cost if you proceed with the quoted work. We provide a fixed-price quote before starting, so you can decide once you understand the scope and cost.
Can blocked drains cause damage to my property?
Yes, blocked drains can cause water to back up into the home, leading to overflow, water damage, mould growth, and structural issues if left unaddressed. In severe cases, blocked sewer lines can cause sewage to rise through floor drains or toilets, creating health hazards and requiring extensive cleanup. Addressing blockages early, when symptoms like slow drainage or foul odours first appear, prevents escalation and reduces repair costs.
How often should I have my drains inspected and cleaned?
For most residential properties, an annual drain inspection and cleaning is sufficient to prevent buildup and identify early signs of root intrusion or pipe deterioration. Properties with mature trees near sewer lines, or those prone to grease buildup in kitchen drains, may benefit from more frequent maintenance. Regular CCTV inspections allow us to monitor pipe condition over time and recommend proactive repairs before blockages occur.
What is CCTV drain inspection and why is it used?
CCTV drain inspection involves inserting a high-definition camera into the drain line to visually locate blockages, identify the cause (such as roots, grease, or pipe damage), and assess the overall condition of the pipe. This allows us to confirm the exact problem and depth without invasive digging, and it helps us recommend the most effective clearing method or repair option. CCTV footage can also be provided to support insurance claims or property records.
How quickly can you get to Dean Park for an emergency?
We dispatch from our West Sydney hub, and most Dean Park properties are within our typical response window for same-day service where possible. For emergencies, urgent jobs are sent out first and the nearest available technician is allocated. When you call, we provide an ETA based on current bookings and traffic conditions, and we keep you updated if arrival timing changes. Call 1800 349 338 to confirm availability and arrange immediate dispatch.
