Blocked Drain FAQ's in Como
What causes blocked drains in Como properties?
Blocked drains in Como are commonly caused by tree roots entering cracked clay or terracotta pipes, grease solidifying in kitchen lines, and hair or soap buildup in bathroom drains. Properties near the Georges River foreshore sometimes see additional silt and organic material entering stormwater lines during heavy rain. If inspection shows structural damage beyond the blockage, we explain the options and confirm scope before proceeding.
How do you clear a drain blockage without damaging the pipes?
We use high-definition CCTV inspection to locate the blockage and confirm the cause before clearing. For grease and debris, high-pressure water jetting removes the obstruction and scours the pipe walls at controlled pressure. For root intrusions, specialised cutting nozzles break up the mass. This avoids guesswork and ensures the right method is used for the pipe material and condition.
What should I do if my drain is backing up into the house?
If water is backing up into fixtures or pooling around external drains, stop using the affected fixtures immediately to prevent overflow and property damage. Contact us for urgent dispatch, with arrival timing confirmed when you book. We prioritise situations where water is actively overflowing or creating a health or safety risk, and provide immediate relief by clearing the blockage.
Can tree roots be removed from pipes without digging up the yard?
Tree roots can be cleared using high-pressure water jetting with specialised cutting nozzles. If inspection shows the pipe structure has failed due to root intrusion, trenchless pipe relining creates a new structural lining inside the existing pipe without excavation. This method works well in Como properties where preserving gardens, paving, or structural slabs is a priority.
How much does drain unblocking cost in Como?
A fixed-price quote is provided once scope is confirmed on site onsite, based on the blockage location, cause, and clearing method required. The price is by the job, not by the hour, with no hidden fees. Call-out fee arrangements are confirmed when you book. For jobs mentioning "web55", we offer $55 off (limited to one per person, paying jobs only).
Do you offer same-day service for blocked drains in Como?
We dispatch from Dolans Bay and West Sydney hubs, covering Como with same-day availability for most jobs. Urgent blockages affecting toilets or causing overflow are prioritised, with ETA updates provided when you book. We operate 24/7 emergency support for situations where water is actively overflowing or creating a health or safety risk.
What are the warning signs of a developing drain blockage?
Slow drainage, gurgling sounds when water drains elsewhere, or unpleasant odours near floor waste or gully traps signal a developing blockage. If water is backing up into fixtures or pooling around external drains, the line is severely restricted and needs urgent attention to prevent overflow and property damage. Addressing blockages early reduces the risk of structural damage and costly repairs.
Is drain clearing work covered by a warranty?
All drain clearing work is backed by our Lifetime Labour Warranty on workmanship. If the same blockage recurs due to incomplete clearing, we return and resolve it at no additional cost. Manufacturer warranties apply to any new materials or fittings installed. Warranty coverage is explained when the fixed-price quote is provided.
Can you clear blocked drains in strata or rental properties?
We can work in strata and rental properties with clear communication and documentation. We coordinate access with property managers, strata, or tenants as needed, and provide receipts and invoices suitable for agents and maintenance logs. We follow site requirements such as sign-in procedures where required, and explain responsibility boundaries (lot vs common property) where relevant.
What happens if CCTV inspection shows more damage than expected?
If inspection reveals structural damage or collapsed sections beyond the original blockage, we explain the options and provide a separate quote for repair before proceeding. You decide whether to proceed after understanding what's involved and what it costs. The clearing work is completed first to restore function, and permanent repair is scheduled once scope and pricing are confirmed.
