Blocked Drain FAQ's in Chatswood
What causes blocked drains in Chatswood properties?
Blocked drains in Chatswood typically result from tree root intrusion in older terracotta or clay pipes, grease and fat buildup in kitchen lines, hair and soap scum in bathroom drains, or foreign objects flushed down toilets. Properties near mature trees or with pre-1980s pipework are more likely to experience root-related blockages.
How do you clear a blocked drain?
We start with a CCTV drain CCTV inspection to locate the blockage and confirm the cause. Most blockages are cleared using high-pressure water jetting (hydro-jetting), which scours the pipe walls and removes roots, grease, and debris. For foreign objects, we use mechanical cable machines. If structural damage is found, we explain the relining or excavation options and confirm scope before proceeding.
How long does it take to clear a blocked drain?
Typical residential blockages in accessible lines are cleared within one to two hours, including CCTV check and jetting. Complex blockages involving structural damage, difficult access, or shared strata lines may take longer and require additional visits. We confirm the expected timeframe once the assessment is complete and scope is confirmed.
What should I do if my drain is backing up?
Stop using the affected fixtures immediately to prevent sewage backing up into the home. If the blockage is in a toilet, don't flush it again. If it's in a shower or sink, avoid running water. Call us to dispatch a licensed plumbing specialist, who will assess the blockage, locate it with a CCTV camera, and clear it using the appropriate method.
Can tree roots cause blocked drains?
Yes, tree roots are a common cause of blocked drains in Chatswood properties with older terracotta or clay pipes. Roots enter through microscopic cracks, then expand and trap debris, causing blockages and structural damage. High-pressure jetting can clear roots temporarily, but if the pipe is structurally compromised, relining or replacement may be needed to prevent recurrence.
What is trenchless drain relining?
Trenchless pipe relining involves inserting a resin-saturated liner into a damaged pipe, inflating it, and curing it in place to create a new, structurally independent pipe inside the old one. This method repairs cracks, root damage, and corrosion without excavating driveways, landscaping, or pathways. It's effective for PVC, clay, and concrete pipes that haven't completely collapsed.
Do you provide same-day service in Chatswood?
Yes, we provide same-day service for standard plumbing jobs and immediate dispatch for emergencies. We dispatch from local hubs across Sydney, with ETA updates provided where possible. Availability depends on current bookings and the urgency of the job, so call us to confirm timing when you book.
How much does it cost to clear a clogged drain in Chatswood?
The cost depends on the blockage location, cause, and whether structural damage is present. We provide a fixed-price quote based on confirmed scope before starting work, with no surprise charges. The price is by the job, not by the hour. You can decide whether to proceed once the scope and quote are explained.
Can I prevent blocked drains?
Regular maintenance reduces blockage risk. Avoid flushing anything other than toilet paper and human waste. Use drain guards to catch hair and food particles. Don't pour cooking oil or grease down the sink. Pour boiling water down drains occasionally to dissolve soap scum. For properties with mature trees, consider a camera inspection every few years to check for root intrusion before it causes a full blockage.
Do you provide a warranty on drain blockage work?
Yes, all our work is backed by our Lifetime Labour Warranty on workmanship. This covers the quality of the repair or clearing work completed. Manufacturer warranties apply to any replacement parts or equipment installed. If you experience a recurrence due to a workmanship issue, we'll return to resolve it at no additional cost.
