Blocked Drain FAQ's in Werrington
What causes drains to block in Werrington properties?
Blocked drains in Werrington typically result from grease and oil buildup in kitchen lines, hair and soap scum in bathroom drains, or tree root intrusion in underground sewer pipes. FOG solidifies as it cools, narrowing the pipe and trapping debris. Roots enter through small cracks in older terracotta or clay pipes and expand, eventually restricting flow entirely. The blockage type is confirmed with a CCTV camera before clearing.
How do you clear a clogged drain without digging up my property?
We use high-pressure water jetting (hydro-jetting) to clear most blockages without excavation. A CCTV camera locates the obstruction, then a jetter delivers water at 3,000 to 5,000 PSI through rotating nozzles, scouring pipe walls and breaking apart roots or grease. This restores flow while keeping your driveway, garden, and slabs intact. If structural damage is found, pipe relining may be recommended as a no-dig repair option.
What's included in your fixed-price quote for blocked drains?
The fixed price quote covers CCTV inspection, hydro-jetting or drain snake clearing, verification of flow, and cleanup. It's based on the confirmed scope after the CCTV check, so you know the cost before work starts. If additional repairs are needed (such as pipe lining or excavation for structural damage), those are quoted separately and confirmed before proceeding. The price is by the job, not hourly.
How quickly can you respond to a drain blockage in Werrington?
We dispatch from our West Sydney hub for Werrington jobs. Emergency calls receive immediate dispatch, with an ETA provided based on current bookings and traffic. Same-day service is available for standard blockages where scheduling allows. When you call, we confirm urgency and arrange a visit that suits your access and availability, with arrival communication provided once the plumber is on the way.
Can tree roots be removed from sewer pipes permanently?
Tree roots can be cleared using hydro-jetting, but they'll regrow if the cracks they entered through remain open. For a permanent solution, pipe relining is typically recommended. The damaged section is relined with a resin-cured liner that seals cracks and creates a smooth, root-resistant surface. This prevents future intrusion without needing to remove the tree or excavate the pipe.
What should I do if my drain is backing up right now?
Stop using the affected fixtures immediately to prevent further overflow. If sewage is backing up into your home, avoid contact and ventilate the area. Call us on 1800 349 338 for emergency dispatch. We'll send a correctly licensed plumbing technician from the West Sydney hub to isolate the blockage, clear it where possible, and make the system safe. After-hours work attracts an emergency call-out fee, which is explained when you book.
Do you charge a call-out fee for blocked drains in Werrington?
Call-out fee policy varies by service area and urgency. For many Werrington jobs, no call-out fee applies if you proceed with the quoted work. For after-hours emergencies, a call-out fee covers dispatch and initial assessment, with the option to proceed with clearing once scope is finalised. Confirm the call-out status when booking to avoid surprises.
How do I know if the blockage is cleared properly?
We verify clearance with a final CCTV camera pass after jetting or snaking, confirming the line is flowing at full capacity and the obstruction is removed. For external drains, we may also run water through the system and observe flow at the boundary inspection point. You're shown the before-and-after footage where practical, so you can see the difference. If flow issues persist, we return under our workmanship warranty.
What happens if the camera finds damaged pipes during the inspection?
If inspection reveals cracks, collapses, or severe root damage, we explain the findings and the repair options (pipe relining, sectional replacement, or excavation). A separate quote is provided for repair work, and you decide whether to proceed once you understand the scope and cost. In most cases, the immediate blockage is cleared first to restore drainage, then repair work is scheduled separately if structural issues need addressing.
Can blocked drains cause damage to my Werrington property?
Yes. Sewage backing up into your home can damage flooring, walls, and furnishings, and create health hazards due to contamination. Prolonged blockages can increase pressure in the line, potentially causing pipe joints to separate or cracks to widen. Addressing blockages early reduces the risk of overflow, water damage, and costly structural repairs. If you notice slow drainage, gurgling sounds, or foul smells, book an inspection before the issue escalates.