Plumbing FAQ's in Freshwater
The process of hiring a plumber can be stressful, especially in an emergency. Our goal is to save you time by compiling answers to questions Freshwater locals ask most frequently. If we didn't answer your question below, our phone line is always open.
Should I hire a professional or do it myself?
DIY plumbing can void your home warranty, fail building inspections, and create safety risks if water or gas systems are involved. Licensed plumbers are required for most plumbing work in NSW to ensure compliance with Australian Standards and protect your property. It's always advised to hire a professional Freshwater plumber for repairs, installations, and gas work.
How much does plumbing cost?
Plumbing costs depend on the scope of work, access, parts required, and time on site. Fixed Today provides a fixed-price quote once the fault is assessed onsite, so you can decide before work starts. The price quoted is the price paid, with no hidden costs or hourly rates. Confirm the call-out fee status when booking.
What type of plumbing can be done?
We handle blocked drains, hot water system repairs and installations, leaking taps and pipes, toilet repairs, gas fitting, roof and gutter repairs, shower leak repairs, burst pipe emergencies, and general plumbing maintenance. If inspection reveals work beyond the original scope, we explain the options and provide a fixed quote before proceeding.
Do you come to our house to quote?
Yes, all jobs in the 2096 postcode are assessed onsite before quoting. Providing accurate pricing over the phone is not possible without confirming the fault, access, and existing pipework. We assess the issue, explain the options, and provide a fixed-price quote before any work starts.
What do plumbers do?
Plumbers install, repair, and maintain water supply systems, drainage lines, gas lines, and fixtures including taps, toilets, showers, and hot water systems. They diagnose faults using diagnostic tools, provide fixed-price quotes, complete repairs to Australian Standards, and test outcomes before leaving. Licensed plumbers are required for most plumbing work in NSW.
How do I stop my toilet running?
A running toilet is typically caused by a worn flapper valve or faulty fill valve inside the cistern. If turning off the isolation tap behind the toilet stops the flow, the fault is inside the cistern. Toilet repairs are cost-effective and usually completed on the first visit once the faulty component is identified and replaced.
The shower is leaking, how do I stop it?
Shower leaks can result from worn washers in the mixer, failed waterproofing membranes, or damaged grout and sealant. A professional assessment identifies the source and determines whether a localised repair or full re-waterproofing is required. Repairs are typically cost-effective when addressed early, before water damage spreads to subfloor structures.
Do you service the entire Freshwater area?
Yes, Fixed Today services the entire 2096 postcode and surrounding Northern Beaches suburbs. We dispatch from our Northern Beaches hub and can reach most of the area within typical response windows. We also service properties up to a 60km radius from our base hubs for emergency calls.
Are you able to unblock drains?
Yes, Fixed Today specialises in blocked drain clearing using drain inspection cameras to locate the restriction and high-pressure water jetting to remove it. If inspection shows structural damage such as root intrusion or collapsed sections, we explain whether pipe relining or excavation and replacement is the more durable solution and provide a fixed quote once the scope is confirmed.
How fast can you come?
Urgent jobs are sent out first, and the nearest available technician is dispatched from our Northern Beaches hub. An ETA is provided when booking, and arrival timing depends on current job load and traffic conditions. For non-urgent work, same-day service is available for most standard plumbing enquiries. It's helpful to call and discuss the issue beforehand so we can allocate the right technician and equipment.