Blocked Drain FAQ's in Eschol Park
What causes blocked drains in Eschol Park properties?
Blocked drains in Eschol Park often result from tree root intrusion in older terracotta or clay pipes, grease and fat build-up in kitchen lines, or foreign objects like sanitary products and wipes. Hair, soap scum, and food scraps also accumulate over time and restrict flow. A CCTV camera inspection confirms the cause and location before clearing work proceeds.
How do you clear a drain blockage without damaging the pipes?
We use a CCTV camera to identify the blockage type and pipe material, then select the clearing method that suits the situation. High-pressure water jetting is used for roots and grease, while mechanical drain snakes retrieve foreign objects. The camera is used again after clearing to verify flow is restored and the pipe is undamaged.
What should I do if my drain is backing up?
Stop using the affected fixtures immediately to prevent overflow and further backup. If water is pooling or backing up into other drains, this indicates a main line blockage. Call us for same-day dispatch. We'll locate the blockage with a camera, confirm the scope, provide a fixed-price quote, then clear the line and verify flow is restored.
Can tree roots be removed without digging up the pipes?
Yes, in most cases. High-pressure water jetting can pulverise tree roots and scour them from pipe walls without excavation. If the camera shows structural pipe damage caused by root intrusion, trenchless pipe lining can repair the pipe without digging. Excavation is only required if the pipe has fully collapsed or is severely misaligned.
How long does it take to clear a drain blockage?
Most straightforward blockages are cleared within one to two hours, including camera inspection, jetting, and post-clearing verification. If the blockage is deep in the main line or involves heavy root intrusion, it may take longer. We confirm the likely timeframe once the CCTV inspection reveals the cause and location.
What is included in the fixed-price quote for drain unblocking?
The fixed-price quote includes CCTV check to locate the blockage, clearing using the appropriate method (jetting or mechanical), post-clearing camera verification, and site cleanup. If the camera reveals pipe damage requiring repair, that work is quoted separately and you decide whether to proceed once scope and price are confirmed.
Do you charge a call-out fee for blocked drains in Eschol Park?
Call-out fees vary depending on the service area and timing. Many areas have no call-out fee for standard work, but emergency call-outs may incur a fee. Confirm the call-out fee status when you book so there are no surprises. The call-out fee is separate from the fixed price quote for the actual clearing work.
How can I prevent blocked drains in the future?
Avoid flushing anything other than toilet paper and human waste. Use drain guards to catch hair and food particles. Dispose of cooking oil and fat in the bin, not the sink. Regularly pour hot water down drains to dissolve grease and soap scum. For properties with established trees, periodic camera inspections can detect early root intrusion before it causes a full blockage.
What happens if the blockage comes back after clearing?
If a blockage recurs within a short timeframe, it often indicates an underlying issue such as root intrusion, pipe deterioration, or incorrect fall. We re-inspect with the camera at no additional charge if the blockage returns within the warranty period, confirm the cause, and explain the long-term repair options. All clearing work is backed by our Lifetime Labour Warranty.
Can you clear blocked stormwater drains?
Yes, we clear blocked stormwater drains using the same CCTV check and jetting process. Stormwater blockages are often caused by leaves, debris, or silt buildup in pits and pipes. If the blockage is within the property boundary, we can clear it. If it's in the council main, we'll advise you to contact Sydney Water or the local council.